摘要:
A system may receive a request for a business listing, and search a database to identify a set of business listings based on the request. The system may also identify at least one previously requested business or residential listing, and select and/or present one or more of the business listings based on a geographic location associated with the at least one previously requested business or residential listing.
摘要:
Described is a method of handling automated conversations by categorizing a plurality of events which occur during automated conversations based on an impact of the events on a level of user satisfaction with the automated conversations, assigning to each category of events a quality score corresponding to the impact on user satisfaction of the events in each category and initiating a conversation handling action for one of the conversations based on the categories of events detected during the one of the conversations.
摘要:
Described is a method of storing a characteristic of an utterance to be received by a speech recognition engine, receiving the utterance from a user, the utterance being received in response to a prompt of an automated conversation, analyzing the received utterance to determine if the utterance conforms to the characteristic and indicating to the user that the utterance conformed to the characteristic.