摘要:
Described is a method of storing a characteristic of an utterance to be received by a speech recognition engine, receiving the utterance from a user, the utterance being received in response to a prompt of an automated conversation, analyzing the received utterance to determine if the utterance conforms to the characteristic and indicating to the user that the utterance conformed to the characteristic.
摘要:
Described is a method of handling automated conversations by categorizing a plurality of events which occur during automated conversations based on an impact of the events on a level of user satisfaction with the automated conversations, assigning to each category of events a quality score corresponding to the impact on user satisfaction of the events in each category and initiating a conversation handling action for one of the conversations based on the categories of events detected during the one of the conversations.
摘要:
Conversational dialog learning and correction may be provided. Upon receiving a natural language phrase from a first user, at least one second user associated with the natural language phrase may be identified. A context state may be created according to the first user and the at least one second user. The natural language phrase may then be translated into an agent action according to the context state.
摘要:
A user interaction activation may be provided. A plurality of signals received from a user may be evaluated to determine whether the plurality of signals are associated with a visual display. If so, the plurality of signals may be translated into an agent action and a context associated with the visual display may be retrieved. The agent action may be performed according to the retrieved context and a result associated with the performed agent action may be displayed to the user.
摘要:
Methods and systems of performing user input recognition are disclosed. A digital directory comprising listings is accessed. Metadata information is associated with individual listings describing the individual listings. The metadata information is modified to generate transformed metadata information. Therefore, the transformed metadata information is generated as a function of context information relating to a typical user interaction with the listings. Information is generated for aiding in an automated user input recognition process based on the transformed metadata information.
摘要:
Identification of user intents may be provided. A plurality of network applications may be identified, and an ontology associated with each of the plurality of applications may be defined. If a phrase received from a user is associated with at least one of the defined ontologies, an action associated with the network application may be executed.
摘要:
Personalization of user interactions may be provided. Upon receiving a phrase from a user, a plurality of semantic concepts associated with the user may be loaded. If the phrase is determined to comprise at least one of the plurality of semantic concepts associated with the user, a first action may be performed according to the phrase. If the phrase is determined not to comprise at least one of the plurality of semantic concepts associated with the user, a second action may be performed according to the phrase.
摘要:
Methods and systems of performing user input recognition. A digital directory comprising listings is accessed. Metadata information is associated with individual listings describing the individual listings. The metadata information is modified to generate transformed metadata information. Therefore, the transformed metadata information is generated as a function of context information relating to a typical user interaction with the listings. Information is generated for aiding in an automated user input recognition process based on the transformed metadata information.
摘要:
A user interaction activation may be provided. A plurality of signals received from a user may be evaluated to determine whether the plurality of signals are associated with a visual display. If so, the plurality of signals may be translated into an agent action and a context associated with the visual display may be retrieved. The agent action may be performed according to the retrieved context and a result associated with the performed agent action may be displayed to the user.
摘要:
Location-based conversational understanding may be provided. Upon receiving a query from a user, an environmental context associated with the query may be generated. The query may be interpreted according to the environmental context. The interpreted query may be executed and at least one result associated with the query may be provided to the user.