System and method for handling information in a voice recognition automated conversation
    1.
    发明申请
    System and method for handling information in a voice recognition automated conversation 审中-公开
    用于处理语音识别自动对话中的信息的系统和方法

    公开(公告)号:US20060217978A1

    公开(公告)日:2006-09-28

    申请号:US11107456

    申请日:2005-04-15

    IPC分类号: G10L15/04

    CPC分类号: G10L15/22

    摘要: Described is a method of storing a characteristic of an utterance to be received by a speech recognition engine, receiving the utterance from a user, the utterance being received in response to a prompt of an automated conversation, analyzing the received utterance to determine if the utterance conforms to the characteristic and indicating to the user that the utterance conformed to the characteristic.

    摘要翻译: 描述了一种存储由语音识别引擎接收的话语的特征的方法,接收来自用户的话语,响应于自动对话的提示而接收的话语,分析所接收的话语以确定话语是否 符合特性,并向用户指示说话符合特性。

    System and method for handling a voice prompted conversation
    2.
    发明申请
    System and method for handling a voice prompted conversation 审中-公开
    用于处理语音的系统和方法提示对话

    公开(公告)号:US20060215824A1

    公开(公告)日:2006-09-28

    申请号:US11107696

    申请日:2005-04-15

    IPC分类号: H04M11/00

    CPC分类号: H04M3/493 G10L15/22

    摘要: Described is a method of handling automated conversations by categorizing a plurality of events which occur during automated conversations based on an impact of the events on a level of user satisfaction with the automated conversations, assigning to each category of events a quality score corresponding to the impact on user satisfaction of the events in each category and initiating a conversation handling action for one of the conversations based on the categories of events detected during the one of the conversations.

    摘要翻译: 描述了一种处理自动会话的方法,该方法通过对基于事件对自动对话的用户满意度的影响的自动对话期间发生的多个事件进行分类,向每个类别的事件分配对应于影响的质量得分 用户对每个类别中的事件的满意度,并且基于在一个对话期间检测到的事件的类别来启动对话之一的对话处理动作。

    Conversational Dialog Learning and Correction
    3.
    发明申请
    Conversational Dialog Learning and Correction 审中-公开
    对话对话学习与修正

    公开(公告)号:US20120253789A1

    公开(公告)日:2012-10-04

    申请号:US13077233

    申请日:2011-03-31

    IPC分类号: G06F17/27

    CPC分类号: G10L15/1822

    摘要: Conversational dialog learning and correction may be provided. Upon receiving a natural language phrase from a first user, at least one second user associated with the natural language phrase may be identified. A context state may be created according to the first user and the at least one second user. The natural language phrase may then be translated into an agent action according to the context state.

    摘要翻译: 可以提供对话学习和校正。 在从第一用户接收到自然语言短语时,可以识别与自然语言短语相关联的至少一个第二用户。 可以根据第一用户和至少一个第二用户来创建上下文状态。 然后可以根据上下文状态将自然语言短语翻译成代理动作。

    Combined Activation for Natural User Interface Systems
    4.
    发明申请
    Combined Activation for Natural User Interface Systems 有权
    自然用户界面系统的组合激活

    公开(公告)号:US20120254810A1

    公开(公告)日:2012-10-04

    申请号:US13077368

    申请日:2011-03-31

    IPC分类号: G06F3/033

    摘要: A user interaction activation may be provided. A plurality of signals received from a user may be evaluated to determine whether the plurality of signals are associated with a visual display. If so, the plurality of signals may be translated into an agent action and a context associated with the visual display may be retrieved. The agent action may be performed according to the retrieved context and a result associated with the performed agent action may be displayed to the user.

    摘要翻译: 可以提供用户交互激活。 可以评估从用户接收的多个信号以确定多个信号是否与视觉显示相关联。 如果是这样,则可以将多个信号转换成代理动作,并且可以检索与视觉显示相关联的上下文。 可以根据检索的上下文来执行代理动作,并且可以向用户显示与所执行的代理动作相关联的结果。

    METHOD AND SYSTEM OF GENERATING REFERENCE VARIATIONS FOR DIRECTORY ASSISTANCE DATA
    5.
    发明申请
    METHOD AND SYSTEM OF GENERATING REFERENCE VARIATIONS FOR DIRECTORY ASSISTANCE DATA 有权
    为目录辅助数据生成参考变量的方法和系统

    公开(公告)号:US20100049502A1

    公开(公告)日:2010-02-25

    申请号:US12611064

    申请日:2009-11-02

    IPC分类号: G06F17/27 G10L21/06

    摘要: Methods and systems of performing user input recognition are disclosed. A digital directory comprising listings is accessed. Metadata information is associated with individual listings describing the individual listings. The metadata information is modified to generate transformed metadata information. Therefore, the transformed metadata information is generated as a function of context information relating to a typical user interaction with the listings. Information is generated for aiding in an automated user input recognition process based on the transformed metadata information.

    摘要翻译: 公开了执行用户输入识别的方法和系统。 访问包括列表的数字目录。 元数据信息与描述单个列表的各个列表相关联。 修改元数据信息以生成转换的元数据信息。 因此,变换的元数据信息是根据与典型用户与列表的交互相关的上下文信息而生成的。 生成基于经变换的元数据信息来辅助自动化用户输入识别过程的信息。

    Personalization of Queries, Conversations, and Searches
    7.
    发明申请
    Personalization of Queries, Conversations, and Searches 有权
    个性化查询,对话和搜索

    公开(公告)号:US20120253790A1

    公开(公告)日:2012-10-04

    申请号:US13077303

    申请日:2011-03-31

    IPC分类号: G06F17/27 G06F17/30

    摘要: Personalization of user interactions may be provided. Upon receiving a phrase from a user, a plurality of semantic concepts associated with the user may be loaded. If the phrase is determined to comprise at least one of the plurality of semantic concepts associated with the user, a first action may be performed according to the phrase. If the phrase is determined not to comprise at least one of the plurality of semantic concepts associated with the user, a second action may be performed according to the phrase.

    摘要翻译: 可以提供用户交互的个性化。 在从用户接收到短语时,可以加载与用户相关联的多个语义概念。 如果短语被确定为包括与用户相关联的多个语义概念中的至少一个,则可以根据短语来执行第一动作。 如果确定短语不包括与用户相关联的多个语义概念中的至少一个,则可以根据短语来执行第二动作。

    Method and system of generating reference variations for directory assistance data
    8.
    发明授权
    Method and system of generating reference variations for directory assistance data 有权
    为目录援助数据生成参考变体的方法和系统

    公开(公告)号:US07623648B1

    公开(公告)日:2009-11-24

    申请号:US11002829

    申请日:2004-12-01

    IPC分类号: H04M3/42

    摘要: Methods and systems of performing user input recognition. A digital directory comprising listings is accessed. Metadata information is associated with individual listings describing the individual listings. The metadata information is modified to generate transformed metadata information. Therefore, the transformed metadata information is generated as a function of context information relating to a typical user interaction with the listings. Information is generated for aiding in an automated user input recognition process based on the transformed metadata information.

    摘要翻译: 执行用户输入识别的方法和系统。 访问包括列表的数字目录。 元数据信息与描述单个列表的各个列表相关联。 修改元数据信息以生成转换的元数据信息。 因此,变换的元数据信息是根据与典型用户与列表的交互相关的上下文信息而生成的。 生成基于经变换的元数据信息来辅助自动化用户输入识别过程的信息。