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1.
公开(公告)号:US20150026073A1
公开(公告)日:2015-01-22
申请号:US14335523
申请日:2014-07-18
Applicant: Level 3 Communications, LLC.
Inventor: Jeff Storey , Yunas Nadiadi , Rene Grippo , Allen E. Dixon , Eric D. Gundersen , Luke P. Philips , Rajiv K. Singh , Sanjiv Kumar , Eric D. Prosser , Derek Hovodance , Wes Jensen , Imran A. Aslam , Maria A. Elliot , Peter Cleary
CPC classification number: G06Q10/0639 , G06Q10/00 , G06Q10/063 , G06Q30/06
Abstract: Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure data for a provider network is retrieved from one or more databases. The technical infrastructure data represents network assets and capabilities. Location information is obtained for at least one customer site. A product selection including a set of design attributes for one or more telecommunication products is received. A network access point for providing the one or more telecommunication products is determined based on a correlation of the technical infrastructure data with the location information. A configuration for the at least one customer site is generated based on the product selection. A design is generated based on the network access point and the at least one configured customer site.
Abstract translation: 本文描述和要求保护的实施例提供了使用用于新客户销售和/或当前客户支持的实时信息生成客户解决方案的系统和方法。 在一个实现中,从一个或多个数据库检索供应商网络的技术基础架构数据。 技术基础设施数据表示网络资产和能力。 获取至少一个客户站点的位置信息。 接收包括用于一个或多个电信产品的一组设计属性的产品选择。 基于技术基础设施数据与位置信息的相关性来确定用于提供一个或多个电信产品的网络接入点。 基于产品选择生成至少一个客户站点的配置。 基于网络接入点和至少一个配置的客户站点生成设计。
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2.
公开(公告)号:US20150025940A1
公开(公告)日:2015-01-22
申请号:US14335626
申请日:2014-07-18
Applicant: Level 3 Communications, LLC
Inventor: Jeff Storey , Yunas Nadiadi , Rene Grippo , Allen E. Dixon , Eric D. Gundersen , Luke P. Philips , Rajiv K. Singh , Sanjiv Kumar , Eric D. Prosser , Derek Hovodance , Wes Jensen , Imran A. Aslam , Maria A. Elliott , Peter Cleary
IPC: G06Q10/06
CPC classification number: G06Q10/0639 , G06Q10/00 , G06Q10/063 , G06Q30/06
Abstract: Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure information for an installed network design providing one or more telecommunication products at one or more customer sites is retrieved. Customer service analytics are generated based on the technical infrastructure information and output for display on a graphical user interface.
Abstract translation: 本文描述和要求保护的实施例提供了使用用于新客户销售和/或当前客户支持的实时信息生成客户解决方案的系统和方法。 在一个实现中,检索在一个或多个客户站点处提供一个或多个电信产品的已安装网络设计的技术基础设施信息。 客户服务分析基于技术基础设施信息和输出生成,以在图形用户界面上显示。
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