Load balancing in a network of contact centres
    1.
    发明申请
    Load balancing in a network of contact centres 有权
    联络中心网络中的负载平衡

    公开(公告)号:US20050047585A1

    公开(公告)日:2005-03-03

    申请号:US10650227

    申请日:2003-08-28

    摘要: Load balancing between agents in a network skillset has become a particular problem. Not only is there a need to ensure efficient use of agent resources in the network skillset but increasingly labour law and union requirements mean that work must be shared between agents in an equitable manner. A source contact node in a network of contact centres requests nodal longest idle agent information from the other contact centres in the network. Using this information a network longest idle agent is identified and the incoming contact routed to that agent. A reservation system is used in combination with the longest idle agent information in order to prevent dropped contacts and to ensure equal sharing of work between agents in a network skillset. Contact centre servers are linked over a separate network, isolated from a network linking the contact centre switches.

    摘要翻译: 网络技能组中的代理之间的负载平衡已成为一个特别的问题。 不仅需要确保网络技能中代理资源的有效使用,而且越来越多的劳动法和联盟要求意味着工作必须以公平的方式分享给代理商。 联络中心网络中的源接触节点请求来自网络中其他联络中心的节点最长的空闲代理信息。 使用此信息,识别网络最长的空闲代理,并将传入的联系人路由到该代理。 预留系统与最长的空闲代理信息结合使用,以防止丢失的联系人并确保网络技能组中的代理之间的工作的相等共享。 联络中心服务器通过独立的网络链接,与联系中心交换机的网络隔离。

    Load balancing in a network of contact centres
    2.
    发明授权
    Load balancing in a network of contact centres 有权
    联络中心网络中的负载平衡

    公开(公告)号:US07505578B2

    公开(公告)日:2009-03-17

    申请号:US10650227

    申请日:2003-08-28

    IPC分类号: H04M3/00 H04M5/00

    摘要: Load balancing between agents in a network skillset has become a particular problem. Not only is there a need to ensure efficient use of agent resources in the network skillset but increasingly labor law and union requirements mean that work must be shared between agents in an equitable manner. A source contact node in a network of contact centers requests nodal longest idle agent information from the other contact centers in the network. Using this information a network longest idle agent is identified and the incoming contact routed to that agent. A reservation system is used in combination with the longest idle agent information in order to prevent dropped contacts and to ensure equal sharing of work between agents in a network skillset. Contact center servers are linked over a separate network, isolated from a network linking the contact center switches.

    摘要翻译: 网络技能组中的代理之间的负载平衡已成为一个特别的问题。 不仅需要确保网络技能中代理资源的有效使用,而且越来越多的劳动法和联盟要求意味着工作必须以公平的方式分享给代理商。 联络中心网络中的源接触节点请求来自网络中其他联络中心的节点最长的空闲代理信息。 使用此信息,识别网络最长的空闲代理,并将传入的联系人路由到该代理。 预留系统与最长的空闲代理信息结合使用,以防止丢失的联系人并确保网络技能组中的代理之间的工作的相等共享。 联络中心服务器通过独立的网络链接,与联系中心交换机的网络隔离。

    Dilution refrigerator assembly
    3.
    发明授权
    Dilution refrigerator assembly 有权
    稀释冰箱组装

    公开(公告)号:US06758059B2

    公开(公告)日:2004-07-06

    申请号:US10276068

    申请日:2002-11-12

    IPC分类号: F25J100

    CPC分类号: F25B9/12

    摘要: A dilution refrigerator assembly comprises a first module (1) including a dilution refrigerator (2); and a second module (3) including experimental services for attachment to a sample located in use outside the dilution refrigerator (2). The second module (3) can be attached to and demounted from the first module (1) without compromising the integrity of the dilution refrigerator.

    摘要翻译: 一种稀释制冷机组件,包括:第一模块(1),包括稀释致冷器(2); 以及第二模块(3),包括用于附接到位于所述稀释致冷器(2)外部的使用的样品的实验服务。 可以将第二模块(3)附接到第一模块(1)并从其上拆卸,而不损害稀释式冰箱的完整性。

    Oven door assembly
    4.
    发明授权
    Oven door assembly 失效
    烤箱门总成

    公开(公告)号:US06561180B1

    公开(公告)日:2003-05-13

    申请号:US10045081

    申请日:2002-01-15

    IPC分类号: F24C1504

    CPC分类号: F24C15/02 F24C15/04

    摘要: An oven door assembly having a minimum number of required components parts is constructed by attaching a pair of spaced hinge assemblies, preferably through a tab and slot arrangement to the first panel, and positioning a central window pack on a first panel. A second panel is then snap-fit directly through the hinge assemblies to the first panel, thereby indirectly securing the second panel to the first panel through the hinge assemblies with the window pack therebetween.

    摘要翻译: 具有最少数量的所需部件的烤箱门组件通过将优选地通过突片和狭槽布置的一对隔开的铰链组件附接到第一面板并将中央窗口组件定位在第一面板上来构造。 然后将第二面板通过铰链组件直接卡扣配合到第一面板,从而通过铰链组件将第二面板间接地固定到第一面板上,同时窗口组件之间。

    REFRIGERATION DEVICE WITH A REGION FOR STORING FOOD ITEMS IN A GENERATED FIELD
    5.
    发明申请
    REFRIGERATION DEVICE WITH A REGION FOR STORING FOOD ITEMS IN A GENERATED FIELD 审中-公开
    具有用于在生成场中存储食品的区域的制冷装置

    公开(公告)号:US20130160467A1

    公开(公告)日:2013-06-27

    申请号:US13334229

    申请日:2011-12-22

    IPC分类号: F25B21/00

    摘要: Provided is a refrigeration device for storing food within an electric field. The refrigeration device includes a fresh food compartment and a freezer compartment vertically below an elevation of the fresh food compartment. A storage compartment in which a desired temperature for storing food is selectable by a user independently of a target temperature of at least one of the fresh food compartment and the freezer compartment. A refrigeration system provides a cooling effect to the fresh food compartment, the freezer compartment and the storage compartment, and a conductor is arranged within close physical proximity to a bottom surface of the storage compartment. A control system controls delivery of an alternating electric signal to the conductor for generating an electric field that extends into the storage compartment, wherein the alternating electric signal comprises a frequency less than 1 kHz and a voltage greater than or equal to 1 kV.

    摘要翻译: 本发明提供一种用于在电场内储存食物的制冷装置。 制冷装置包括一个新鲜的食物隔间和一个垂直于新鲜食物隔间的高度的冷冻室。 存储室,其中存储食物的期望温度可由用户选择,独立于新鲜食物隔室和冷冻室中的至少一个的目标温度。 制冷系统为冷藏室,冷冻室和储藏室提供冷却效果,并且导体被布置在物理上靠近储藏室的底表面的位置。 控制系统控制对导体的交流电信号的传递,用于产生延伸到储存室中的电场,其中交变电信号包括小于1kHz的频率和大于或等于1kV的电压。

    Carcass processing apparatus
    6.
    发明授权
    Carcass processing apparatus 有权
    胴体处理装置

    公开(公告)号:US07207879B2

    公开(公告)日:2007-04-24

    申请号:US10497961

    申请日:2002-12-02

    申请人: Paul Kelly Nigel Cope

    发明人: Paul Kelly Nigel Cope

    IPC分类号: A22C21/04

    CPC分类号: A22C21/04

    摘要: An apparatus for processing carcasses of gallinaceous animals, including a conveyor line 3 from which, in operation, carcasses are suspended by their legs, a heating cabinet 1 through which the carcasses are transported on the conveyor line 3 the heating cabinet 1 including hot air means 10, 11, 15 to project a flow of hot air onto the carcasses to warm the outer surface on the carcasses to thereby loosen the feathers.

    摘要翻译: 一种用于处理胆汁动物的屠体的装置,包括一个输送线3,在操作中,其尸体由腿部悬挂起来,一个加热柜1,通过该加热柜1将母体在输送线3上运送,加热柜1包括热空气装置 10,11,15,将热空气流投射到胎体上,以加热胎体上的外表面,从而松开羽毛。

    Studded footwear
    7.
    发明申请
    Studded footwear 有权
    镶嵌鞋类

    公开(公告)号:US20060162189A1

    公开(公告)日:2006-07-27

    申请号:US10541426

    申请日:2004-01-09

    IPC分类号: A43C15/16

    摘要: Some studded footwear, such as sports shoes, require studs (6) to be specifically oriented relative to the shoe sole (1). The studs (6) may be specifically oriented in the receptacles (5), and thus the receptacles need to be oriented relative to the sole of the shoe (1). Means are provided therefore for orienting a specifically-oriented receptacle (5) for a shoe stud (6) in a multi-layer shoe sole (1) comprising co-operating orienting means (13) on the receptacle (5) and an outer shoe sole (2), the co-operating orienting means being operative to physically retain the receptacle (5) in the correct orientation relative to the outer shoe sole (2) at least until an inner shoe sole (3) is secured to the outer shoe sole (2). Thus the co-operating orienting means serve to ensure that a specifically-oriented receptacle (5) is physically held in the correct orientation relative to the shoe sole (1), at least until the shoe sole is completed by attachment of an inner shoe sole (3).

    摘要翻译: 一些镶嵌的鞋类,例如运动鞋,需要螺柱(6)相对于鞋底(1)特别定向。 螺栓(6)可以特别地定向在接收器(5)中,因此插座需要相对于鞋底(1)的鞋底定向。 因此,提供了用于将多层鞋底(1)中的用于鞋钉(6)的特定取向的容器(5)定向在包括在容器(5)上的配合定向装置(13)的外壳 鞋底(2),协同定向装置可操作以相对于外鞋底(2)以正确的方向物理地保持容器(5)至少直到内鞋底(3)固定到外鞋 鞋底(2)。 因此,合作定向装置用于确保特定取向的容器(5)相对于鞋底(1)物理地保持在正确的取向上,至少直到通过附接内鞋底来完成鞋底 (3)。

    Studded Footwear
    8.
    发明申请
    Studded Footwear 有权
    镶嵌鞋类

    公开(公告)号:US20070209239A1

    公开(公告)日:2007-09-13

    申请号:US11610114

    申请日:2006-12-13

    申请人: Paul Kelly

    发明人: Paul Kelly

    IPC分类号: A43B5/00

    CPC分类号: A43C15/161

    摘要: A shoe stud and receptacle, the shoe stud including a ground-engaging part and the two components are adapted to be secured together by a multi-start threaded connection comprising a screw-threaded spigot on one of the two components adapted to be inserted with rotation into a screw-threaded socket on the other component, and a locking means of the components which is arranged to become interengaged to resist unscrewing of the assembly, the locking means comprising a primary locking means and at least one secondary locking member, the primary locking means comprising a ring of posts extending axially from one of the components and a ring of teeth on the other component, the posts engaging between the teeth, and wherein the or each secondary locking member is adapted to engage with a post to maintain the interengagement of the primary locking means.

    摘要翻译: 靴形螺柱和插座,包括地面接合部分和两个部件的靴形螺栓适于通过多开启螺纹连接件固定在一起,该多重启动螺纹连接件包括在两个部件中的一个上的螺纹插口,适于插入旋转 进入另一部件上的螺纹插座,以及组件的锁定装置,其布置成相互接合以抵抗组件的旋转,所述锁定装置包括主锁定装置和至少一个辅助锁定构件,主锁定 装置包括从其中一个部件轴向延伸的柱环和在另一部件上的齿环,所述柱接合在所述齿之间,并且其中所述或每个次级锁定构件适于与柱接合以保持相互接合 主锁定装置。

    Product transport system for a vending machine
    10.
    发明申请
    Product transport system for a vending machine 有权
    自动售货机的产品运输系统

    公开(公告)号:US20070108222A1

    公开(公告)日:2007-05-17

    申请号:US11249526

    申请日:2005-10-14

    IPC分类号: B65G59/00

    CPC分类号: G07F11/42 G07F11/165

    摘要: A product delivery system for a vending machine includes first and second guide rails and a carriage rail. The guide rails are fixedly mounted in the vending machine spaced from and parallel to each other and extend along respective first and second axes. The carriage rail extends along a third axis and includes first and second ends that are slidably connected to the respective ones of the first and second guide rails. A carrier member is slidably mounted to the carriage rail for movement along the third axis. A first drive belt is coupled to the carriage rail and a first drive motor to selectively shift the carrier member along the third axis. A second drive belt, extending in multiple axes, is connected to each of the first and second ends of the carriage rail and a second drive motor. The second drive motor selectively shifts the carriage rail along the first and second axes upon driving the second drive belt.

    摘要翻译: 一种用于自动售货机的产品输送系统包括第一和第二导轨和托架导轨。 导轨固定地安装在自动售货机中,彼此间隔开并平行并且沿相应的第一和第二轴线延伸。 滑架轨道沿着第三轴线延伸并且包括可滑动地连接到第一和第二导轨中相应的导轨的第一端和第二端。 载体构件可滑动地安装到滑架导轨上以沿第三轴线移动。 第一传动带联接到滑架轨道和第一驱动马达以选择性地沿着第三轴线移动载体构件。 沿着多个轴线延伸的第二传动带连接到滑架轨道的第一和第二端以及第二驱动马达。 第二驱动电动机在驱动第二驱动带时选择性地沿着第一轴和第二轴移动滑架导轨。