Abstract:
The disclosure herein describes providing responses to natural language queries associated with transcripts at least by searching multiple indexes. A transcript associated with a communication among a plurality of speakers is obtained, wherein sets of artifact sections are identified in the transcript. A set of section indexes is generated from the transcript based on artifact type definitions. A natural language query associated with the transcript is analyzed using a natural language model and query metadata of the analyzed natural language query is obtained. At least one section index of the set of section indexes is selected based on the obtained query metadata and that selected section index is searched. A response to the natural language query is provided including result data from the searched at least one search index, wherein the result data includes a reference to an artifact section referenced by the searched section index(es).
Abstract:
A computing system for real-time analyzing meeting conversations using artificial intelligence (AI) is configured to establish a meeting communication channel that facilitates a meeting among multiple client systems. Each of the multiple client systems corresponds to a meeting participant. In response to receiving communication from the multiple client systems, the computing system analyzes currently received communication via an AI engine while the meeting remains active. The currently received communication is communication received within a rolling time window ending at a current time. Based on the analysis, the computing system identifies an agenda item that has a highest correlation with the currently received communication or a task that is assigned to at least one of the participants, and causes, in substantially real time, at least one of the plurality of the client systems to display the agenda item or add the task to a task list.
Abstract:
The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.
Abstract:
A mechanism for automatically organizing electronic messages is described herein. Social groups of a particular user that may be representative of topics, people, projects, and the like can be automatically learned based at least in part upon historical correspondence of the user. Moreover, messages can be automatically prioritized based at least in part upon historical correspondence patterns. Electronic messages may be presented to the user in accordance with group information and how important the messages are to the user.
Abstract:
A topic feed is generated for publication or distribution to a set of followers or recipients who have elected to receive the topic feed from the user or based on the subject matter content of a topic input in the topic feed. The topic feed is distributed and includes the topic input. Experts in subject matter can be identified based on the user's topic input and/or text in the topic feed that the followers interact with.
Abstract:
The disclosure herein describes providing responses to natural language queries associated with transcripts at least by searching multiple indexes. A transcript associated with a communication among a plurality of speakers is obtained, wherein sets of artifact sections are identified in the transcript. A set of section indexes is generated from the transcript based on artifact type definitions. A natural language query associated with the transcript is analyzed using a natural language model and query metadata of the analyzed natural language query is obtained. At least one section index of the set of section indexes is selected based on the obtained query metadata and that selected at least one section index is searched. A response to the natural language query is provided including result data from the searched at least one search index, wherein the result data includes a reference to an artifact section referenced by the searched section index(es).
Abstract:
Described is a technology by which an interactive timeline user interface shows communication data aggregated from various sources (e.g., a telephone service, a website, an application and/or the like) in time order. To reduce the number of items in the timeline, certain items may be combined into a compressed item, e.g., items from the same source and/or of the same type may be rolled up into a rolled up item. The user may also interact to reply to a data item. For example, an editor may be provided upon interaction with a data item in the timeline, and the type of reply that is sent may automatically match the type of data item, (e.g., a text message reply to a text message).
Abstract:
The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.
Abstract:
Generating and updating event presentation user interfaces. Embodiments include identifying a first geographical location of a first computing device corresponding to a first invitee to an event, and a second geographical location of a second computing device corresponding to a second invitee. An event presentation user interface is generated, to include a first invitee presence indicator indicating that the first invitee is within a predetermined distance from a geographical location of the event, and a second invitee presence indicator indicating the second invitee is outside of the predetermined distance from the geographical location of the event. Based at least on the second computing device having moved to a third geographical location that is within the predetermined distance from the geographical location of the event, the second invitee presence indicator is updated to indicate that the second invitee is within the predetermined distance from the geographical location of the event.
Abstract:
The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.