GUARDRAILS FOR EFFICIENT PROCESSING AND ERROR PREVENTION IN GENERATING SUGGESTED MESSAGES

    公开(公告)号:US20240296275A1

    公开(公告)日:2024-09-05

    申请号:US18117222

    申请日:2023-03-03

    摘要: Systems and methods for using a generative artificial intelligence (AI) model to generate a suggested draft reply to a selected message. A message generation system and method are described that use guardrails that prevent unnecessary AI model processing and accidental sending of an AI model-generated draft. In some examples, draft reply-generation is limited to a subset of messages (e.g., focused, non-confidential) and triggering of the draft reply generation is performed only after user interaction criteria are satisfied. In some examples, a confirmation message is presented when the draft reply is attempted to be sent with no changes or quickly after the draft is generated. For instance, the guardrails limit the number of times the AI model is invoked to generate suggested replies and further prevents users from accidentally sending drafts generated from the AI model.