公开(公告)号：US20110016368A1

公开(公告)日：2011-01-20

申请号：US12502948

申请日：2009-07-14

申请人： Naga A. Ayachitula ,  Melissa J. Buco ,  Bradford Austin Fisher ,  David Loewenstern ,  Larisa Shwartz ,  Christopher Ward

发明人： Naga A. Ayachitula ,  Melissa J. Buco ,  Bradford Austin Fisher ,  David Loewenstern ,  Larisa Shwartz ,  Christopher Ward

IPC分类号： G06F11/07 ,  G06F17/30 ,  G06N5/02 ,  G06F21/00

CPC分类号： H04L41/0853 ,  G06F8/71 ,  G06F21/73 ,  H04L41/085 ,  H04L41/0856 ,  H04L41/0866 ,  H04L41/507

摘要： A method for auditing and verifying configuration items (CIs) in an information technology (IT) configuration management database (CMDB) includes identifying which configuration item (CI) types should be part of an audit, defining link rules to link an authorized CI type stored in a CMDB to an actual CI type that is part of an IT infrastructure, retrieving all authorized CI instances of the identified CI types from the CMDB, retrieving all actual CI instances of the identified CI types from a discovery upload of a current IT environment, comparing the actual CI instances to the authorized CI instances, and taking remedial action when variances are discovered.

摘要翻译： 一种用于审核和验证信息技术（IT）配置管理数据库（CMDB）中的配置项（CI）的方法，包括识别哪个配置项（CI）类型应该是审计的一部分，定义链接规则以链接所存储的授权的CI类型 将CMDB中的实际CI类型作为IT基础设施的一部分，从CMDB中检索所识别的CI类型的所有授权CI实例，从当前IT环境的发现上传中检索所识别的CI类型的所有实际CI实例， 将实际的CI实例与授权的CI实例进行比较，并在发现差异时采取补救措施。

公开(公告)号：US08799436B2

公开(公告)日：2014-08-05

申请号：US12502948

申请日：2009-07-14

申请人： Naga A. Ayachitula ,  Melissa J. Buco ,  Bradford Austin Fisher ,  David Loewenstern ,  Larisa Schwartz ,  Christopher Ward

发明人： Naga A. Ayachitula ,  Melissa J. Buco ,  Bradford Austin Fisher ,  David Loewenstern ,  Larisa Schwartz ,  Christopher Ward

IPC分类号： G06F15/173 ,  H04L12/24 ,  G06F9/44 ,  G06F11/07

CPC分类号： H04L41/0853 ,  G06F8/71 ,  G06F21/73 ,  H04L41/085 ,  H04L41/0856 ,  H04L41/0866 ,  H04L41/507

摘要： A method for auditing and verifying configuration items (CIs) in an information technology (IT) configuration management database (CMDB) includes identifying which configuration item (CI) types should be part of an audit, defining link rules to link an authorized CI type stored in a CMDB to an actual CI type that is part of an IT infrastructure, retrieving all authorized CI instances of the identified CI types from the CMDB, retrieving all actual CI instances of the identified CI types from a discovery upload of a current IT environment, comparing the actual CI instances to the authorized CI instances, and taking remedial action when variances are discovered.

摘要翻译： 一种用于审核和验证信息技术（IT）配置管理数据库（CMDB）中的配置项（CI）的方法，包括识别哪个配置项（CI）类型应该是审计的一部分，定义链接规则以链接所存储的授权的CI类型 将CMDB中的实际CI类型作为IT基础设施的一部分，从CMDB中检索所识别的CI类型的所有授权CI实例，从当前IT环境的发现上传中检索所识别的CI类型的所有实际CI实例， 将实际的CI实例与授权的CI实例进行比较，并在发现差异时采取补救措施。

公开(公告)号：US10176439B2

公开(公告)日：2019-01-08

申请号：US11034338

申请日：2005-01-11

申请人： Bradford Austin Fisher ,  Robert Thomas Uthe

发明人： Bradford Austin Fisher ,  Robert Thomas Uthe

IPC分类号： G06Q10/06

摘要： A method of automatically and intelligently maintaining business systems, including information technology assets. A management system automatically maintains a business system based on relationships among resources within the business system and/or on a priority rank that establishes the value or importance of a particular resource. The management system, and optionally the user, can also create rules for maintaining relationships among resources and for maintaining relationships among different business systems. The management system automatically adapts to a change in rules by maintaining relationships among resources and business systems based on a change in the rules.

公开(公告)号：US08775585B2

公开(公告)日：2014-07-08

申请号：US10675726

申请日：2003-09-30

申请人： Joshua S. Allen ,  Bryan M. Ellington ,  Bradford Austin Fisher ,  Robert L. Nielsen ,  Jacob Yackenovich

发明人： Joshua S. Allen ,  Bryan M. Ellington ,  Bradford Austin Fisher ,  Robert L. Nielsen ,  Jacob Yackenovich

IPC分类号： G06F15/173 ,  G06F15/16

CPC分类号： H04L41/5016 ,  H04L29/06 ,  H04L41/5003 ,  H04L41/5009 ,  H04L41/507 ,  H04L43/00 ,  H04L43/045 ,  H04L43/16 ,  H04L69/329

摘要： A method, system and apparatus for estimating an SLA breach value. The method can include processing resource data to identify an acceptable SLA breach value; and, displaying the acceptable SLA breach value through a user interface. The processing step can include identifying a best practices SLA breach value based upon resource data for an aggregation of customers. Alternatively, the processing step can include identifying an average SLA breach value for a specific customer. As a further alternative, the identifying step can include identifying an average SLA breach value for a specific customer for a specific resource. As yet a further alternative, the processing step can include identifying an SLA breach value trend based upon past measured historical systems management data; and, predicting a future SLA breach value based upon the trend. In all cases, the acceptable SLA breach value can be increased by a fixed proportion.

摘要翻译： 一种用于估计SLA违规值的方法，系统和装置。 该方法可以包括处理资源数据以识别可接受的SLA违约值; 并通过用户界面显示可接受的SLA违约值。 处理步骤可以包括基于客户聚合的资源数据识别最佳做法SLA违约值。 或者，处理步骤可以包括识别特定客户的平均SLA违规值。 作为另一种选择，识别步骤可以包括识别针对特定资源的特定客户的平均SLA违规值。 作为另一替代方案，处理步骤可以包括基于过去测量的历史系统管理数据识别SLA违约值趋势; 并根据趋势预测未来的SLA违约价值。 在所有情况下，可接受的SLA违约价值可以增加固定比例。

公开(公告)号：US09667552B2

公开(公告)日：2017-05-30

申请号：US10672777

申请日：2003-09-26

申请人： Bradford Austin Fisher ,  Randy Allan Rendahl

发明人： Bradford Austin Fisher ,  Randy Allan Rendahl

IPC分类号： G06F15/173 ,  G06F15/16 ,  H04M3/42 ,  H04L12/851 ,  H04L12/813 ,  H04L12/24

CPC分类号： H04L47/24 ,  H04L41/024 ,  H04L41/06 ,  H04L41/5003 ,  H04L41/5035 ,  H04L47/20

摘要： A system, method and apparatus for performing a real-time service level agreement (SLA) impact analysis. In the system of the invention, a service level manager can be programmed to establish a plurality of SLAs directly implicating selected resources. A relationship database further can be configured for coupling to one or more management applications programmed to manage the selected resources. Finally, a modeling and evaluation system can be communicatively coupled to the relationship database and the service level manager and programmed to perform a real-time SLA impact analysis based both upon resources directly implicated by the SLAs and also upon resources which are related to the resources directly implicated by the SLAs.

公开(公告)号：US06571286B2

公开(公告)日：2003-05-27

申请号：US09111546

申请日：1998-07-07

申请人： Bradford Austin Fisher ,  Kent Fillmore Hayes, Jr. ,  Anthony Brian O'Hare ,  Charles Ray Saylor

发明人： Bradford Austin Fisher ,  Kent Fillmore Hayes, Jr. ,  Anthony Brian O'Hare ,  Charles Ray Saylor

IPC分类号： G06F1900

CPC分类号： H04L41/08 ,  H04L41/0879 ,  H04L41/0889

摘要： A method and system for use within at least one network. The method and system achieve their objects via computing equipment engineered to do the following: define one or more pools of network resources; and assign network resources on the basis of the one or more pools of network resources.

摘要翻译： 一种在至少一个网络内使用的方法和系统。 该方法和系统通过设计为执行以下操作的计算设备实现其对象：定义一个或多个网络资源池; 并根据一个或多个网络资源池分配网络资源。

公开(公告)号：US06516336B1

公开(公告)日：2003-02-04

申请号：US09392035

申请日：1999-09-08

申请人： Charlotte Elizabeth Davis ,  Bradford Austin Fisher ,  Jonathan Scott Greenfield

发明人： Charlotte Elizabeth Davis ,  Bradford Austin Fisher ,  Jonathan Scott Greenfield

IPC分类号： G06F1514

CPC分类号： G06F17/3056 ,  Y10S707/99938

摘要： A method, system, and computer program product code using a two-tiered cache for hierarchically structured data. The present invention significantly reduces the frequency of computationally intense processing used to retrieve hierarchically structured data and reduces the system cache storage requirements for maintaining coalesced images.

摘要翻译： 一种使用双层缓存进行分层结构化数据的方法，系统和计算机程序产品代码。 本发明显着降低了用于检索分级结构化数据的计算强度处理的频率，并且降低了用于维持合并图像的系统高速缓存存储要求。