Passive patron identification systems and methods

    公开(公告)号:US09928527B2

    公开(公告)日:2018-03-27

    申请号:US14580927

    申请日:2014-12-23

    摘要: A method includes: in response to detection of a patron, capturing N sets of identification data for the patron using N passive patron identification systems, respectively, wherein N is an integer greater than one; calculating N partial confidence values based on N comparisons of the N sets of identification data with N sets of stored identification data, respectively, associated with a unique patron identifier; and, based on the N partial confidence values, calculating an overall confidence value indicating a level of confidence that the patron is associated with the unique patron identifier. The method further includes: based on the unique patron identifier, retrieving stored ordering data that is associated with the unique patron identifier; setting ordering information to be output to the patron based on the overall confidence value and the stored ordering data; and outputting the ordering information to the patron using an ordering terminal.

    Subliminal suggestive upsell systems and methods

    公开(公告)号:US09773258B2

    公开(公告)日:2017-09-26

    申请号:US14581042

    申请日:2014-12-23

    摘要: A method of upselling ordering items includes: in response to detection of a patron at or approaching an ordering terminal, capturing N sets of identification data for the patron using N passive patron identification systems, respectively, wherein N is an integer greater than one; calculating an overall confidence value indicating a level of confidence that the patron is associated with a unique patron identifier based on N comparisons of the N sets of identification data with N sets of stored identification data, respectively, associated with the unique patron identifier; based on the unique patron identifier, retrieving stored data indicative of an ordering item that is to be subliminally suggested to the patron during ordering; using the ordering terminal, displaying an ordering menu; and, when the overall confidence value is greater than a predetermined value, subliminally suggesting the ordering item to the patron while the patron places an order.

    PASSIVE PATRON IDENTIFICATION SYSTEMS AND METHODS
    3.
    发明申请
    PASSIVE PATRON IDENTIFICATION SYSTEMS AND METHODS 有权
    被动PATRON识别系统和方法

    公开(公告)号:US20150228001A1

    公开(公告)日:2015-08-13

    申请号:US14580927

    申请日:2014-12-23

    IPC分类号: G06Q30/06 G06Q50/12 G06Q20/18

    摘要: A method includes: in response to detection of a patron, capturing N sets of identification data for the patron using N passive patron identification systems, respectively, wherein N is an integer greater than one; calculating N partial confidence values based on N comparisons of the N sets of identification data with N sets of stored identification data, respectively, associated with a unique patron identifier; and, based on the N partial confidence values, calculating an overall confidence value indicating a level of confidence that the patron is associated with the unique patron identifier. The method further includes: based on the unique patron identifier, retrieving stored ordering data that is associated with the unique patron identifier; setting ordering information to be output to the patron based on the overall confidence value and the stored ordering data; and outputting the ordering information to the patron using an ordering terminal.

    摘要翻译: 一种方法包括:响应于顾客的检测,分别使用N个被动赞助者识别系统捕获用于顾客的N组识别数据,其中N是大于1的整数; 基于N组识别数据与分别与唯一的顾客识别符相关联的存储的标识数据的N组,对N个部分置信度值进行计算; 并且基于N个部分置信度值,计算指示顾客与唯一顾客识别符相关联的置信度的整体置信度值。 该方法还包括:基于唯一的顾客识别符,检索与唯一的顾客标识符相关联的存储订购数据; 基于总置信度值和所存储的订购数据来设置要向顾客输出订购信息; 并使用订购终端将订购信息输出给顾客。

    SUBLIMINAL SUGGESTIVE UPSELL SYSTEMS AND METHODS
    4.
    发明申请
    SUBLIMINAL SUGGESTIVE UPSELL SYSTEMS AND METHODS 有权
    次要建议UPSELL系统和方法

    公开(公告)号:US20150227978A1

    公开(公告)日:2015-08-13

    申请号:US14581042

    申请日:2014-12-23

    IPC分类号: G06Q30/02 G06Q50/12

    摘要: A method of upselling ordering items includes: in response to detection of a patron at or approaching an ordering terminal, capturing N sets of identification data for the patron using N passive patron identification systems, respectively, wherein N is an integer greater than one; calculating an overall confidence value indicating a level of confidence that the patron is associated with a unique patron identifier based on N comparisons of the N sets of identification data with N sets of stored identification data, respectively, associated with the unique patron identifier; based on the unique patron identifier, retrieving stored data indicative of an ordering item that is to be subliminally suggested to the patron during ordering; using the ordering terminal, displaying an ordering menu; and, when the overall confidence value is greater than a predetermined value, subliminally suggesting the ordering item to the patron while the patron places an order.

    摘要翻译: 一种加售订购项目的方法包括:响应于在订购终端处或接近订购终端处的顾客的检测,分别使用N个被动客户识别系统捕获N组用于顾客的识别数据,其中N是大于1的整数; 基于与所述独特的顾客标识符相关联的N组识别数据与N组存储的标识数据的N比较,计算指示所述顾客与唯一的顾客标识符相关联的置信度的整体置信度值; 基于唯一的顾客标识符,在订购期间检索指示要临时建议的订购项目的存储数据; 使用订购终端,显示订购菜单; 并且当总体置信度值大于预定值时,在顾客放下订单的时候,向顾客提供订购项目。