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公开(公告)号：US09864493B2
公开(公告)日：2018-01-09
申请号：US14323904
申请日：2014-07-03
发明人： Zennard Sun , Rafee Memon , Diran Li
CPC分类号： G06F3/04842 , G06F17/30029 , G06F17/30489 , G06F17/30539 , G06F17/30554 , G06F17/30572 , G06Q10/10 , H04L61/6077 , H04L67/306
摘要： An interactive, customizable, user interaction data analysis system is disclosed. The system may be configured to provide cohort-based analysis and/or graphical visualizations of user interaction data to a system operator. User interaction data may be obtained, for example, as users interact with one or more software applications. In various embodiments, interactive and customizable visualizations and analyses provided by the system may be based on user interaction data aggregated across groups of users (also referred to as cohorts of users), across particular time frames, and/or from particular software and/or computer-based applications. According to various embodiments, the system may enable insights into, for example, user interaction patterns, the frequency of software application features accessed, the performance of various aspects of software applications, and/or crashes of software applications, among others.
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公开(公告)号：US11580472B2
公开(公告)日：2023-02-14
申请号：US15097842
申请日：2016-04-13
发明人： Kevin Richards , Arseny Bogomolov , Grigory Bonik , Victor Hsu , Alexander Visbal , John Carrino , Cooper Bills , Diran Li , William Rhyne , Timothy O'Brien , Matthew Bango
IPC分类号： G06Q10/06 , G06Q50/18 , G06F16/93 , G06Q10/10 , G06Q10/0631
摘要： A case management system is configured to provide one or more case generation and management functions. As configured, the case management system enables a user to define a workflow, the workflow including one or more states, one or more operations which may be performed at the one or more states, and one or more transitions corresponding to the operations and defining a sequence of the states; to generate and configure a state machine; to receive a workflow identifier to assign to the state machine; and through a command received from a client device, to open and manage a case based on the configuration of the state machine.
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公开(公告)号：US20180074684A1
公开(公告)日：2018-03-15
申请号：US15813841
申请日：2017-11-15
发明人： Zennard Sun , Rafee Memon , Diran Li
IPC分类号： G06F3/0484 , G06F17/30 , G06Q10/10 , H04L29/12 , H04L29/08
CPC分类号： G06F3/04842 , G06F16/24556 , G06F16/2465 , G06F16/248 , G06F16/26 , G06F16/435 , G06Q10/10 , H04L61/6077 , H04L67/306
摘要： An interactive, customizable, user interaction data analysis system is disclosed. The system may be configured to provide cohort-based analysis and/or graphical visualizations of user interaction data to a system operator. User interaction data may be obtained, for example, as users interact with one or more software applications. In various embodiments, interactive and customizable visualizations and analyses provided by the system may be based on user interaction data aggregated across groups of users (also referred to as cohorts of users), across particular time frames, and/or from particular software and/or computer-based applications. According to various embodiments, the system may enable insights into, for example, user interaction patterns, the frequency of software application features accessed, the performance of various aspects of software applications, and/or crashes of software applications, among others.
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4.发明申请公开(公告)号：US20180039399A1
公开(公告)日：2018-02-08
申请号：US15784004
申请日：2017-10-13
发明人： Helen Kaltegaertner , Alexandru Antihi , Brandon Krieger , Caitlin Colgrove , Diran Li , Gabrielle Javitt , Gregory O'Connor , Mark Schafer , Mark Elliot , Maria Franco , Matthew Lynch , Punyashloka Biswal , Phillip Chen , Sander Kromwijk , Shannon Scott , Stephanie Yu , Walker Burgin
IPC分类号： G06F3/0484 , G06F3/0482 , G06F17/30
CPC分类号： G06F3/04847 , G06F3/04817 , G06F3/0482 , G06F3/04842 , G06F16/248 , G06F16/26
摘要： The systems and methods described herein provide highly dynamic and interactive data analysis user interfaces which enable data analysts to quickly and efficiently explore large volume data sources. The data analysis system enables the user to investigate large volumes of data over many different paths of analysis while maintaining detailed and retraceable steps taken by the user over the course of an investigation, as captured via the user's queries and user interaction with the user interfaces provided by the data analysis system. Data analysis paths may involve exploration of high volume data sets, such as Internet proxy data, which may include trillions of rows of data. The data analyst may pursue a data analysis path that involves, among other things, applying filters, joining to other tables in a database, viewing interactive data visualizations, and so on. The data analysis system enables a user to refresh or insert a node in a workflow. The data analysis system further provides data editing, reporting, enrichment, expression language, and charting functionality.
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公开(公告)号：US20150100897A1
公开(公告)日：2015-04-09
申请号：US14323904
申请日：2014-07-03
发明人： Zennard Sun , Rafee Memon , Diran Li
IPC分类号： G06F3/0484 , H04L29/08
CPC分类号： G06F3/04842 , G06F17/30029 , G06F17/30489 , G06F17/30539 , G06F17/30554 , G06F17/30572 , G06Q10/10 , H04L61/6077 , H04L67/306
摘要： An interactive, customizable, user interaction data analysis system is disclosed. The system may be configured to provide cohort-based analysis and/or graphical visualizations of user interaction data to a system operator. User interaction data may be obtained, for example, as users interact with one or more software applications. In various embodiments, interactive and customizable visualizations and analyses provided by the system may be based on user interaction data aggregated across groups of users (also referred to as cohorts of users), across particular time frames, and/or from particular software and/or computer-based applications. According to various embodiments, the system may enable insights into, for example, user interaction patterns, the frequency of software application features accessed, the performance of various aspects of software applications, and/or crashes of software applications, among others.
摘要翻译： 公开了一种交互式，可定制的用户交互数据分析系统。 该系统可以被配置为向系统操作者提供基于群组的分析和/或用户交互数据的图形可视化。 例如，当用户与一个或多个软件应用交互时，可以获得用户交互数据。 在各种实施例中，由系统提供的交互式和可定制的可视化和分析可以基于跨越用户组（也称为用户群组），跨越特定时间帧，和/或来自特定软件和/或 基于计算机的应用程序。 根据各种实施例，该系统可以使得能够洞察例如用户交互模式，所访问的软件应用特征的频率，软件应用的各个方面的性能，和/或软件应用的崩溃等。
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公开(公告)号：US08812960B1
公开(公告)日：2014-08-19
申请号：US14095761
申请日：2013-12-03
发明人： Zennard Sun , Rafee Memon , Diran Li
CPC分类号： G06F3/04842 , G06F17/30029 , G06F17/30489 , G06F17/30539 , G06F17/30554 , G06F17/30572 , G06Q10/10 , H04L61/6077 , H04L67/306
摘要： An interactive, customizable, user interaction data analysis system is disclosed. The system may be configured to provide cohort-based analysis and/or graphical visualizations of user interaction data to a system operator. User interaction data may be obtained, for example, as users interact with one or more software applications. In various embodiments, interactive and customizable visualizations and analysis provided by the system may be based on user interaction data aggregated across groups of users (also referred to as cohorts of users), across particular time frames, and/or from particular software and/or computer-based applications. According to various embodiments, the system may enable insights into, for example, user interaction patterns, the frequency of software application features accessed, the performance of various aspects of software applications, and/or crashes of software applications, among others.
摘要翻译： 公开了一种交互式，可定制的用户交互数据分析系统。 该系统可以被配置为向系统操作者提供基于群组的分析和/或用户交互数据的图形可视化。 例如，当用户与一个或多个软件应用交互时，可以获得用户交互数据。 在各种实施例中，由系统提供的交互式和可定制的可视化和分析可以基于跨越用户组（也称为用户群组），跨越特定时间帧，和/或来自特定软件和/或 基于计算机的应用程序。 根据各种实施例，该系统可以使得能够洞察例如用户交互模式，所访问的软件应用特征的频率，软件应用的各个方面的性能，和/或软件应用的崩溃等。
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