Methods and systems for presence-based telephony communications
    1.
    发明授权
    Methods and systems for presence-based telephony communications 有权
    基于在线电话通信的方法和系统

    公开(公告)号:US08295272B2

    公开(公告)日:2012-10-23

    申请号:US12563817

    申请日:2009-09-21

    摘要: A system and method can enable a user of a communications network, such as a Public Switched Telephone Network (PSTN), wireless and/or voice over IP network to participate in Presence Availability Management (PAM) and Instant Messaging (IM) activities of a PAM/IM network. In response to phone network triggers, a phone network Service Control Point (SCP) can generate requests to a web server. The web server can translate the requests to presence information that can be forwarded to presence user agents for participants of the PAM/IM network. The presence user agents can present the user's presence information to participants having the user on their “buddy list”. In turn, the presence user agent for the user can forward the presence information for participants on the user's “buddy list” to a media server that can communicate the information to the user through Automatic Speech Recognition, Text to Speech and/or Dual Tone MultiFrequency technology.

    摘要翻译: 系统和方法可以使得诸如公共交换电话网(PSTN),无线和/或IP网络上的通信网络的用户能够参与一个或多个网络的存在可用性管理(PAM)和即时消息(IM)活动 PAM / IM网络。 响应于电话网络触发,电话网络服务控制点(SCP)可以向网络服务器生成请求。 网络服务器可以将请求转换为可以转发给PAM / IM网络的参与者的存在用户代理的存在信息。 呈现用户代理可以向用户在其好友列表上的参与者呈现用户的呈现信息。 反过来,用户的呈现用户代理可以将用户的好友列表上的参与者的呈现信息转发到可以通过自动语音识别,文本到语音和/或双音多频技术将信息传达给用户的媒体服务器。

    Methods and systems for presence-based telephony communications
    2.
    发明授权
    Methods and systems for presence-based telephony communications 有权
    基于在线电话通信的方法和系统

    公开(公告)号:US07317716B1

    公开(公告)日:2008-01-08

    申请号:US10627368

    申请日:2003-07-25

    IPC分类号: H04L12/66 H04M3/04

    摘要: A system and method can enable a user of a communications network, such as a Public Switched Telephone Network (PSTN), wireless and/or voice over IP network to participate in Presence Availability Management (PAM) and Instant Messaging (IM) activities of a PAM/IM network. In response to phone network triggers, a phone network Service Control Point (SCP) can generate requests to a web server. The web server can translate the requests to presence information that can be forwarded to presence user agents for participants of the PAM/IM network. The presence user agents can present the user's presence information to participants having the user on their “buddy list”. In turn, the presence user agent for the user can forward the presence information for participants on the user's “buddy list” to a media server that can communicate the information to the user through Automatic Speech Recognition, Text to Speech and/or Dual Tone MultiFrequency technology.

    摘要翻译: 系统和方法可以使得诸如公共交换电话网(PSTN),无线和/或IP网络上的通信网络的用户能够参与一个或多个网络的存在可用性管理(PAM)和即时消息(IM)活动 PAM / IM网络。 响应于电话网络触发,电话网络服务控制点(SCP)可以向网络服务器生成请求。 网络服务器可以将请求转换为可以转发给PAM / IM网络的参与者的存在用户代理的存在信息。 出席用户代理可以向具有用户的参与者呈现用户的在场信息,该用户在他们的“好友列表”上。 反过来,用户的呈现用户代理可以将用户的“好友列表”上的参与者的呈现信息转发到可以通过自动语音识别,文本到语音和/或双音多频率向用户传达信息的媒体服务器 技术。

    Methods and systems for presence-based telephony communications
    3.
    发明授权
    Methods and systems for presence-based telephony communications 有权
    基于在线电话通信的方法和系统

    公开(公告)号:US07613176B2

    公开(公告)日:2009-11-03

    申请号:US11961054

    申请日:2007-12-20

    IPC分类号: H04L12/66 H04L12/16

    摘要: A system and method can enable a user of a communications network, such as a Public Switched Telephone Network (PSTN), wireless and/or voice over IP network to participate in Presence Availability Management (PAM) and Instant Messaging (IM) activities of a PAM/IM network. In response to phone network triggers, a phone network Service Control Point (SCP) can generate requests to a web server. The web server can translate the requests to presence information that can be forwarded to presence user agents for participants of the PAM/IM network. The presence user agents can present the user's presence information to participants having the user on their “buddy list”. In turn, the presence user agent for the user can forward the presence information for participants on the user's “buddy list” to a media server that can communicate the information to the user through Automatic Speech Recognition, Text to Speech and/or Dual Tone MultiFrequency technology.

    摘要翻译: 系统和方法可以使得诸如公共交换电话网(PSTN),无线和/或IP网络上的通信网络的用户能够参与一个或多个网络的存在可用性管理(PAM)和即时消息(IM)活动 PAM / IM网络。 响应于电话网络触发,电话网络服务控制点(SCP)可以向网络服务器生成请求。 网络服务器可以将请求转换为可以转发给PAM / IM网络的参与者的存在用户代理的存在信息。 出席用户代理可以向具有用户的参与者呈现用户的在场信息,该用户在他们的“好友列表”上。 反过来,用户的呈现用户代理可以将用户的“好友列表”上的参与者的呈现信息转发到可以通过自动语音识别,文本到语音和/或双音多频率向用户传达信息的媒体服务器 技术。

    METHODS AND SYSTEMS FOR PRESENCE-BASED TELEPHONY COMMUNICATIONS
    4.
    发明申请
    METHODS AND SYSTEMS FOR PRESENCE-BASED TELEPHONY COMMUNICATIONS 有权
    用于存在的电话通信的方法和系统

    公开(公告)号:US20080098060A1

    公开(公告)日:2008-04-24

    申请号:US11961054

    申请日:2007-12-20

    IPC分类号: G06F15/16

    摘要: A system and method can enable a user of a communications network, such as a Public Switched Telephone Network (PSTN), wireless and/or voice over IP network to participate in Presence Availability Management (PAM) and Instant Messaging (IM) activities of a PAM/IM network. In response to phone network triggers, a phone network Service Control Point (SCP) can generate requests to a web server. The web server can translate the requests to presence information that can be forwarded to presence user agents for participants of the PAM/IM network. The presence user agents can present the user's presence information to participants having the user on their “buddy list”. In turn, the presence user agent for the user can forward the presence information for participants on the user's “buddy list” to a media server that can communicate the information to the user through Automatic Speech Recognition, Text to Speech and/or Dual Tone MultiFrequency technology

    摘要翻译: 系统和方法可以使得诸如公共交换电话网(PSTN),无线和/或IP网络上的通信网络的用户能够参与一个或多个网络的存在可用性管理(PAM)和即时消息(IM)活动 PAM / IM网络。 响应于电话网络触发,电话网络服务控制点(SCP)可以向网络服务器生成请求。 网络服务器可以将请求转换为可以转发给PAM / IM网络的参与者的存在用户代理的存在信息。 出席用户代理可以向具有用户的参与者呈现用户的在场信息,该用户在他们的“好友列表”上。 反过来,用户的呈现用户代理可以将用户的“好友列表”上的参与者的呈现信息转发到可以通过自动语音识别,文本到语音和/或双音多频率向用户传达信息的媒体服务器 技术

    EMERGENCY TEXT COMMUNICATIONS
    5.
    发明申请
    EMERGENCY TEXT COMMUNICATIONS 失效
    紧急文字通信

    公开(公告)号:US20110064205A1

    公开(公告)日:2011-03-17

    申请号:US12612321

    申请日:2009-11-04

    IPC分类号: H04M11/04

    摘要: A system includes one or more devices connected to or within one of a group of emergency services networks. The one or more devices may generate a text message that includes information identifying a user device, information identifying a geographic location of the user device, and information identifying a particular emergency services network of the group of emergency services networks; establish, based on the text message, a text-based communication session between the user device and a call taker device within the particular emergency services network; store session information regarding the text-based communication session; receive a subsequent text message; and transmit the subsequent text message to the call taker device based on the session information.

    摘要翻译: 系统包括连接到一组紧急服务网络内或在一组紧急服务网络内的一个或多个设备。 一个或多个设备可以生成包括识别用户设备的信息,标识用户设备的地理位置的信息以及标识该组紧急服务网络的特定紧急服务网络的信息的文本消息; 基于所述文本消息,在所述特定紧急服务网络内的所述用户设备和呼叫接收者设备之间建立基于文本的通信会话; 存储关于基于文本的通信会话的会话信息; 接收后续短信; 并且基于所述会话信息将所述后续文本消息发送到所述呼叫接收者设备。

    Methods and systems for time-based delivery of calls
    7.
    发明授权
    Methods and systems for time-based delivery of calls 有权
    用于按时间传送呼叫的方法和系统

    公开(公告)号:US07822186B1

    公开(公告)日:2010-10-26

    申请号:US10370850

    申请日:2003-02-20

    申请人: Piotr Boni

    发明人: Piotr Boni

    IPC分类号: H04M3/42

    摘要: Methods and systems are provided for managing the scheduling of calls and automating the process of making and delivering such calls. Any endpoint (e.g., telephony-enabled) device can be used with a PSTN, cellular, and VoIP network. Different types of devices and interfaces may be used for provisioning users, conferring calling events, scheduling events, and/or delivering calls. Among other things, this increases user mobility. Also, automated retrying and rescheduling of calls, which may use updated data, reduces the likelihood of missed calls.

    摘要翻译: 提供了方法和系统,用于管理呼叫的调度和自动化进行和发送此类呼叫的过程。 任何端点(例如,支持电话的设备)都可以与PSTN,蜂窝和VoIP网络一起使用。 可以使用不同类型的设备和接口来配置用户,授予呼叫事件,调度事件和/或递送呼叫。 除此之外,这增加了用户移动性。 此外,可以使用更新的数据的呼叫的自动重试和重新安排可减少未接来电的可能性。

    AUTOMATIC ROUTING OF COMMUNICATIONS TO USER ENDPOINTS
    8.
    发明申请
    AUTOMATIC ROUTING OF COMMUNICATIONS TO USER ENDPOINTS 有权
    用户端点通信的自动路由

    公开(公告)号:US20080292074A1

    公开(公告)日:2008-11-27

    申请号:US11751912

    申请日:2007-05-22

    IPC分类号: H04M11/00

    摘要: A system may receive configuration information relating to forwarding of communications in a network from a first endpoint to other endpoints. Presence information may also be received for the endpoints. The presence information may include proximity information indicating whether pairs of the endpoints are in physical proximity to one another. The system may forward communications destined for a first of the plurality of endpoints to a second of the plurality of endpoints based on the configuration information and the presence information.

    摘要翻译: 系统可以接收与网络中的通信从第一端点转发到其他端点有关的配置信息。 也可以为端点接收存在信息。 存在信息可以包括指示端点对是否彼此物理上接近的邻近信息。 基于配置信息和存在信息,系统可以将发往多个端点中的第一端点的通信转发到多个端点中的第二端点。