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公开(公告)号:US06704405B1
公开(公告)日:2004-03-09
申请号:US09823997
申请日:2001-04-03
IPC分类号: H04M100
CPC分类号: H04M3/42017 , H04M3/2281 , H04M3/38 , H04M3/382 , H04M3/385 , H04M3/42 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/42229 , H04M3/533 , H04M3/53383 , H04M7/06 , H04M7/12 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04Q3/0029 , H04Q3/0045
摘要: An intelligent telephone network provides personalized communication services based on a voice identification of the subscriber. The network executes a speech processing operation to identify the person or a party that the person is calling as a known subscriber. The network can provide personalized services to several subscribers sharing a common line. For incoming calls to such a line, the network executes an interactive procedure to determine from the caller which subscriber is being called. If the line is free, the switch applies distinctive ringing. If the line is in use, the switching office uses the profile of the identified subscriber to provide a distinctive call waiting tone or a voice message over the line. The tone or voice message indicates to the party using the line that there is a call waiting and specifically identifies the called subscriber.
摘要翻译: 智能电话网络基于用户的语音识别提供个性化通信服务。 网络执行语音处理操作以识别该人正在呼叫的人或一方作为已知用户。 网络可以为共享一条通用线路的多个用户提供个性化服务。 对于对这种线路的呼入,网络执行交互过程以从呼叫者确定正在呼叫哪个用户。 如果该线路是空闲的话,该交换机应用独特的振铃。 如果该线路正在使用中,则交换局使用所识别的用户的配置文件来提供独特的呼叫等待音或语音消息。 音调或语音消息向使用线路的一方指示有呼叫等待并具体标识被叫用户。
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公开(公告)号:US6167119A
公开(公告)日:2000-12-26
申请号:US006033
申请日:1998-01-12
CPC分类号: H04M3/38 , H04M3/2281 , H04M3/382 , H04M3/385 , H04M3/42 , H04M3/42017 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/42229 , H04M3/533 , H04M3/53383 , H04M7/06 , H04M7/12 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04Q3/0029 , H04Q3/0045
摘要: An intelligent telephone network provides personalized communication services based on subscriber prescribed double speech signal processing of utterances of both calling and answering parties on a subscriber line having multiple subscribers with a single directory number. Specifically, when one of the multiple subscribers has personalized voice mail service and a busy/no answer call is received, the network uses speech processing of an utterance of the calling party to identify a customer service profile of the called party in the terminating switch. This contains instructions inviting storage of a voice message left by the caller. Upon the subscriber going off-hook, the customer profile of the subscriber line is installed in the switch. The subscriber transmits an utterance and the personalized customer profile of the subscriber is identified by a virtual office equipment number and the profile installed in the switch. The subscriber may then retrieve the stored message.
摘要翻译: 智能电话网络基于在具有单个目录号码的多个订户的用户线上的呼叫和应答方的话语的用户规定的双语言信号处理来提供个性化通信服务。 具体地,当多个用户中的一个具有个性化语音邮件服务并且接收到忙/不应答呼叫时,网络使用主叫方的话语的语音处理来识别终止交换机中被叫方的客户服务简档。 这包含邀请存储呼叫者留下的语音消息的指令。 当用户摘机时,用户线路的客户资料安装在交换机中。 用户发送话语,并且用户的个性化客户简档由虚拟办公室设备号码和安装在交换机中的简档来标识。 订户然后可以检索存储的消息。
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公开(公告)号:US06829332B2
公开(公告)日:2004-12-07
申请号:US10124659
申请日:2002-04-17
IPC分类号: H04M164
CPC分类号: H04M3/42017 , H04M3/2281 , H04M3/38 , H04M3/382 , H04M3/385 , H04M3/42 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/42229 , H04M3/533 , H04M3/53383 , H04M7/06 , H04M7/12 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04Q3/0029 , H04Q3/0045
摘要: An intelligent telephone network provides personalized communication services based on a voice identification of the subscriber. Specifically, when a person requests a service, the network executes a speech processing operation, to identify the person or a party that the person is calling as a known subscriber. One or more switching offices of the network utilize profile data associated with the identified subscriber to control services. The personalized service applies both to incoming and outgoing calls. The network can provide the personalized services to several subscribers sharing a common line. For incoming calls to such a line, the network executes an interactive procedure to determine from the caller which subscriber she is calling. If the line is free, the switch applies distinctive ringing. If the line is in use, the switch uses the profile of the identified subscriber to provide a distinctive call waiting tone or a voice message over the line. The tone or voice message indicates to the party using the line that there is a call waiting and specifically identifies the called subscriber. For outgoing calls, the network utilizes a voice verification procedure to identify the actual subscriber. The subscriber's profile controls network processing of the call, including the provision of personal subscriber identification for caller ID, both on ringing calls and with call waiting alert signals.
摘要翻译: 智能电话网络基于用户的语音识别提供个性化通信服务。 具体地说,当人请求服务时,网络执行语音处理操作,以识别该人正在呼叫的人或一方为已知用户。 网络的一个或多个交换局利用与所识别的用户相关联的简档数据来控制服务。 个性化服务既适用于来电和去电。 网络可以为共享共同线路的多个用户提供个性化服务。 对于这样一条线路的呼入,网络执行一个交互过程,以从呼叫者确定她正在呼叫哪个用户。 如果该线路是空闲的话,该交换机应用独特的振铃。 如果线路正在使用中,则交换机使用所识别的用户的配置文件来提供一个独特的呼叫等待音或语音消息。 音调或语音消息向使用线路的一方指示有呼叫等待并具体标识被叫用户。 对于拨出电话,网络利用语音验证程序来识别实际的用户。 用户的配置文件控制呼叫的网络处理,包括在呼叫呼叫和呼叫等待警报信号上提供呼叫者ID的个人用户标识。
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4.
公开(公告)号:US6122357A
公开(公告)日:2000-09-19
申请号:US56614
申请日:1998-04-08
CPC分类号: H04M3/38 , H04M3/42 , H04M3/42017 , H04M3/42229 , H04M3/533 , H04Q3/0029 , H04Q3/0045 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04M3/2281 , H04M3/382 , H04M3/385 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/53383 , H04M7/06 , H04M7/12
摘要: An intelligent telephone network provides personalized communication services based on subscriber prescribed double voice identification of the calling and answering parties on a subscriber line. Specifically, when a person requests a service, the network executes a double speaker identification/verification procedure to identify first and second subscriber identified voices on a call. One or more switching offices of the network utilize profile data associated with the identified subscriber to control services over a predetermined communication link. For example, on a call over a telephone line, the speaker identification/verification process provides a virtual office equipment number corresponding to one of the subscriber designated voices. The central office switch that is servicing the call receives the virtual office equipment number and uses that number to retrieve profile data associated with the subscriber including subscriber prescribed processing routine. The central office switch provides a personalized form of service to the subscriber by processing the call using the retrieved profile data. As part of this service, the switch and the network provide individualized double voice identification to provide identification of the premises location and address of an unidentified caller. The service further provides recording of the call and automatic transmission of the location of the calling party to police as well as bridging of the call to police monitoring and/or recording.
摘要翻译: 智能电话网络基于用户线上的主叫和应答方的用户规定的双重语音识别来提供个性化通信服务。 具体地说,当一个人请求服务时,网络执行一个双重扬声器识别/验证程序来识别一个呼叫上的第一个和第二个用户识别的语音。 网络的一个或多个交换局利用与所识别的用户相关联的简档数据来通过预定的通信链路来控制服务。 例如,在通过电话线的呼叫上,扬声器识别/验证处理提供对应于用户指定语音之一的虚拟办公设备号码。 服务于呼叫的中心局交换机接收虚拟办公室设备号码,并使用该号码来检索与订户相关的简档数据,包括订户规定的处理例程。 中央局交换机通过使用检索到的简档数据处理呼叫,向订户提供个性化的服务形式。 作为该服务的一部分,交换机和网络提供个性化的双重语音识别,以提供不明身份的呼叫者的房屋位置和地址的标识。 该服务进一步提供呼叫的记录和呼叫方的位置自动传输给警察以及将呼叫桥接到警察监视和/或记录。
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公开(公告)号:US6038305A
公开(公告)日:2000-03-14
申请号:US904936
申请日:1997-08-01
CPC分类号: H04M3/42017 , H04M3/38 , H04M3/42 , H04M3/42229 , H04Q3/0029 , H04M2201/40 , H04M2207/12 , H04M3/2281 , H04M3/382 , H04M7/12
摘要: A telephone network provides personalized calling services based on a voice identification of a calling subscriber. When a person initiates a call, the network executes a speaker identification/verification procedure to identify the person as a subscriber. For example, on an outgoing call over a telephone line, the speaker identification/verification process provides a virtual office equipment number corresponding the identified subscriber. The central office switch servicing the outgoing call receives the virtual office equipment number and uses that number to retrieve a service profile associated with the subscriber. The switch provides a personalized form of "dial tone" like service to the subscriber by processing the outgoing call using the profile. As part of this service, the switch and the network provide subscriber specific identification information to the called party, to provide caller ID service which identifies the individual subscriber rather than the line or station that the subscriber has called from.
摘要翻译: 电话网络基于主叫用户的语音识别提供个性化呼叫服务。 当一个人发起呼叫时,网络执行一个扬声器识别/验证程序,以将该人识别为用户。 例如,在通过电话线路拨出呼叫时,扬声器识别/验证过程提供对应于所识别的用户的虚拟办公室设备号码。 服务拨出呼叫的中心局交换机接收虚拟办公设备号码,并使用该号码来检索与订户相关联的服务配置文件。 交换机通过使用该配置文件处理呼出呼叫,向用户提供个性化的“拨号音”形式,例如服务。 作为该服务的一部分,交换机和网络向被叫方提供用户特定的识别信息,以提供标识个体用户而不是用户所呼叫的线路或站的呼叫者ID服务。
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6.
公开(公告)号:US6067347A
公开(公告)日:2000-05-23
申请号:US997539
申请日:1997-12-23
CPC分类号: H04M3/42017 , H04M3/42 , H04M3/42229 , H04Q3/0029 , H04M2201/40 , H04M2207/12 , H04M3/382 , H04M7/12
摘要: An intelligent telephone network provides personalized communication services based on subscriber prescribed double voice identification of the calling and answering parties on a subscriber line. Specifically, when a person requests a service, the network executes a double speaker identification/verification procedure to identify first and second subscriber identified voices on a call. One or more switching offices of the network utilize profile data associated with the identified subscriber to control services over a predetermined communication link. For example, on a call over a telephone line, the speaker identification/verification process provides a virtual office equipment number corresponding to one of the subscriber designated voices. The central office switch that is servicing the call receives the virtual office equipment number and uses that number to retrieve profile data associated with the subscriber including the subscriber prescribed processing routine. The central office switch provides a personalized form of service to the subscriber by processing the call using the retrieved profile data. As part of this service, the switch and the network provide individualized double voice identification to tailor call processing and subscribed designated external action on the basis of the double voice identification rather than the line or station that carries the call. The network can provide the personalized services to several subscribers sharing a common line or for some subscriber selected period of time.
摘要翻译: 智能电话网络基于用户线上的主叫和应答方的用户规定的双重语音识别来提供个性化通信服务。 具体地说,当一个人请求服务时,网络执行一个双重扬声器识别/验证程序来识别一个呼叫上的第一个和第二个用户识别的语音。 网络的一个或多个交换局利用与所识别的用户相关联的简档数据来通过预定的通信链路来控制服务。 例如,在通过电话线的呼叫上,扬声器识别/验证处理提供对应于用户指定语音之一的虚拟办公设备号码。 服务于呼叫的中心局交换机接收虚拟办公室设备号码,并使用该号码来检索与订户相关联的配置文件数据,包括用户规定的处理程序。 中央局交换机通过使用检索到的简档数据处理呼叫,向订户提供个性化的服务形式。 作为该服务的一部分,交换机和网络提供个性化双语音识别,以根据双重语音识别而不是承载呼叫的线路或站来定制呼叫处理和订阅指定的外部动作。 网络可以为共享公共线路的某些用户或者某些用户选择的时间段提供个性化服务。
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公开(公告)号:US06404858B1
公开(公告)日:2002-06-11
申请号:US09094725
申请日:1998-06-15
IPC分类号: H04M164
CPC分类号: H04M3/42017 , H04M3/2281 , H04M3/38 , H04M3/382 , H04M3/385 , H04M3/42 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/42229 , H04M3/533 , H04M3/53383 , H04M7/06 , H04M7/12 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04Q3/0029 , H04Q3/0045
摘要: A communication service loads subscriber profile information corresponding to an intended call recipient in a call processing register of a switch serving a link to a destination station and transmits a distinct predetermined call alert signal over the link to the destination station based on the loaded subscriber service profile information. The distinct call alert signal identifies the intended recipient subscriber.
摘要翻译: 通信服务将与预期呼叫接收者相对应的用户简档信息加载到服务于目的地站的链路的交换机的呼叫处理寄存器中,并且基于所加载的用户业务简档通过链路将目的地不同的预定呼叫警报信号发送到目的地站 信息。 不同的呼叫警报信号标识预期的接收者用户。
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公开(公告)号:US6101242A
公开(公告)日:2000-08-08
申请号:US997505
申请日:1997-12-23
CPC分类号: H04Q3/0045 , H04M3/38 , H04M3/42 , H04M3/42017 , H04M3/42229 , H04M3/533 , H04Q3/0029 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04M3/2281 , H04M3/382 , H04M3/385 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/53383 , H04M7/06 , H04M7/12
摘要: A telephone network provides personalized services based on voice identification of a person making or receiving a call. For example, when a person initiates a call, the network executes a speaker identification/verification procedure to identify the person as a subscriber. The identification/verification process provides a virtual office equipment number corresponding to the identified subscriber. The central office switch servicing the outgoing call receives this virtual number and uses it to retrieve a service profile associated with the subscriber. The switch provides a personalized telephone service to the subscriber during processing of the call, using the retrieved service profile. The personalized service may include a number of unique features, such as recording call related data together with data about the identification of the person. For home incarceration or the like, the service may entail monitoring speech communications to detect certain designated words and automatically terminate the call.
摘要翻译: 电话网络基于进行或接收呼叫的人的语音识别提供个性化服务。 例如,当个人发起呼叫时,网络执行说话者识别/验证过程,以将用户识别为用户。 识别/验证过程提供对应于所识别的用户的虚拟办公室设备号码。 服务于呼出呼叫的中心局交换机接收该虚拟号码并使用它来检索与用户相关联的服务简档。 交换机在处理呼叫期间使用所检索的服务简档为用户提供个性化的电话服务。 个性化服务可以包括许多独特的特征,诸如记录与呼叫有关的数据以及关于人的身份的数据。 对于家庭监禁等,服务可能需要监视语音通信以检测某些指定的单词并自动终止呼叫。
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公开(公告)号:US5978450A
公开(公告)日:1999-11-02
申请号:US828959
申请日:1997-03-28
CPC分类号: H04M3/42017 , H04M3/38 , H04M3/42 , H04M3/42229 , H04Q3/0029 , H04M2201/40 , H04M2207/12 , H04M3/2281 , H04M3/382 , H04M7/12
摘要: A telephone network provides personalized communication services based on a voice identification of the subscriber. When a person requests a service, the network executes a speaker identification/verification procedure to identify the person as a subscriber. A switching office utilizes profile data associated with the identified subscriber to control services over a predetermined communication link. For example, on an outgoing call over a telephone line, the speaker identification/verification process provides a virtual office equipment number corresponding the identified subscriber. The central office switch servicing the outgoing call receives the virtual office equipment number and uses that number to retrieve a service profile associated with the subscriber. The switch provides a personalized form of "dial tone" like service to the subscriber by processing the outgoing call using the profile. The personalized services to several subscribers sharing a common line. The network may monitor ongoing speech during a call, to ensure use of the service only by the identified subscriber, for example in a prison application. The network also can provide the personalized services in response to dial-up access and activation.
摘要翻译: 电话网络基于用户的语音识别提供个性化通信服务。 当个人请求服务时,网络执行说话人识别/验证过程以将该人识别为用户。 交换局使用与所识别的用户相关联的简档数据来控制预定通信链路上的服务。 例如,在通过电话线路拨出呼叫时,扬声器识别/验证过程提供对应于所识别的用户的虚拟办公室设备号码。 服务拨出呼叫的中心局交换机接收虚拟办公设备号码,并使用该号码来检索与订户相关联的服务配置文件。 交换机通过使用该配置文件处理呼出呼叫,向用户提供个性化的“拨号音”形式,例如服务。 个性化服务给几个用户共享共同点。 网络可以在呼叫期间监视正在进行的语音,以确保仅由所识别的用户(例如在监狱应用中)使用该服务。 该网络还可以提供个性化服务以响应拨号访问和激活。
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公开(公告)号:US5771273A
公开(公告)日:1998-06-23
申请号:US596657
申请日:1996-02-05
CPC分类号: H04M3/42204 , H04M3/42 , H04M3/527 , H04M2201/40 , H04M2207/12 , H04M3/382 , H04M3/42323 , H04M3/56
摘要: A method and system is disclosed for accessing a remote personalized secretarial platform that permits a wide variety of functions with high flexibility, while being easily usable by an individual telephone subscriber. The platform can be accessed whenever the subscriber telephone is off-hook through a voice recognition monitor that monitors the subscriber line and is responsive to a preselected utterance to generate an access signal. Placed at the telephone switch facility, a monitor module is speech responsive individually to a plurality of lines that are off hook to generate signals that effect switch functions including bridging to the platform and modifying a subscriber switch feature profile.
摘要翻译: 公开了一种用于访问远程个性化秘书平台的方法和系统,其允许具有高灵活性的各种功能,同时易于由个人电话用户使用。 只要用户电话通过监视用户线路的语音识别监视器摘机,并响应于预先选择的话语来生成接入信号,则可以访问该平台。 放置在电话交换机设备处,监视器模块单独地响应于多个线路进行语音响应,这些线路被钩挂以产生影响交换机功能的信号,包括桥接到平台并修改订户交换机特征轮廓。
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