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公开(公告)号：US08935352B1
公开(公告)日：2015-01-13
申请号：US11194198
申请日：2005-08-01
申请人： Ronald Perrella , Steve Thobe , Gaiye Zhou
发明人： Ronald Perrella , Steve Thobe , Gaiye Zhou
CPC分类号： G06F11/0781 , G06F11/0709 , G06F11/0766 , G06F11/0772 , G06F11/0787 , H04L41/0604 , H04L41/069
摘要： Methods and systems to minimize the number of messages transmitted between a client and a server in a client-server network. The messages may be error messages, and may be associated with a log such as an error log. The client requests permission of the server to transmit a message(s) to the server. Upon receipt of the request, the server provides the client with a filter, which may include a filter table with a filter parameter(s). The server may provide the filter in real time and/or without the client or server having to go off-line. The client uses the filter to filter at least a selected message from the message(s). Once the client has filtered the selected message the client transmits the selected message and/or the associated log of the selected message to the server.
摘要翻译： 最小化在客户端和服务器网络中的客户端与服务器之间传输的消息数量的方法和系统。 消息可能是错误消息，并且可能与诸如错误日志的日志相关联。 客户端请求服务器向服务器发送消息的许可。 在接收到请求时，服务器向客户端提供过滤器，其可以包括具有过滤器参数的过滤器表。 服务器可以实时提供过滤器和/或不使客户端或服务器脱机。 客户端使用过滤器至少从消息中过滤选定的消息。 一旦客户端过滤了所选择的消息，客户端将所选消息和/或所选消息的关联日志传送到服务器。
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公开(公告)号：US06925586B1
公开(公告)日：2005-08-02
申请号：US10143301
申请日：2002-05-09
申请人： Ronald Perrella , Gaiye Zhou , Steve Thobe
发明人： Ronald Perrella , Gaiye Zhou , Steve Thobe
CPC分类号： G06F11/0781 , G06F11/0709 , G06F11/0766 , G06F11/0772 , G06F11/0787 , H04L41/0604 , H04L41/069
摘要： Methods and systems to minimize the number of messages transmitted between a client and a server in a client-server network. The messages may be error messages, and may be associated with a log such as an error log. The client requests permission of the server to transmit a message(s) to the server. Upon receipt of the request, the server provides the client with a filter, which may include a filter table with a filter parameter(s). The server may provide the filter in real time and/or without the client or server having to go off-line. The client uses the filter to filter at least a selected message from the message(s). Once the client has filtered the selected message the client transmits the selected message and/or the associated log of the selected message to the server.
摘要翻译： 最小化在客户端和服务器网络中的客户端与服务器之间传输的消息数量的方法和系统。 消息可能是错误消息，并且可能与诸如错误日志的日志相关联。 客户端请求服务器向服务器发送消息的许可。 在接收到请求时，服务器向客户端提供过滤器，其可以包括具有过滤器参数的过滤器表。 服务器可以实时提供过滤器和/或不使客户端或服务器脱机。 客户端使用过滤器至少从消息中过滤选定的消息。 一旦客户端过滤了所选择的消息，客户端将所选消息和/或所选消息的关联日志传送到服务器。
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公开(公告)号：US20100332596A1
公开(公告)日：2010-12-30
申请号：US12880746
申请日：2010-09-13
申请人： Ronald Perrella , Jai Menon , Gaiye Zhou
发明人： Ronald Perrella , Jai Menon , Gaiye Zhou
IPC分类号： G06F15/16
CPC分类号： G06Q30/02 , G06Q10/063116 , G06Q10/06314 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , H04W4/02
摘要： A computer-implemented method provides location-sensitive and time-sensitive calendaring to a wireless device, such as a cell phone, pager, PDA, etc. A user's calendar is maintained with a number of appointments, start times and end times for the appointments, meeting place and a list of attendees for the appointments. When the present time reading is within a predetermined minimum of a meeting start time of an appointment of a calendar user, the location of the user is determined based on the location of the wireless device. The location of the meeting place is also determined. Using historical data (of the user or others), the estimated time of arrival of the user at the meeting place is determined. If the estimated time of arrival is after the meeting start time, then a late message may be sent to the user and/or to the other meeting attendees.
摘要翻译： 计算机实现的方法为诸如蜂窝电话，寻呼机，PDA等的无线设备提供对位置敏感和时间敏感的日历。用户的日历被维护，具有约会的约数，开始时间和结束时间 会议地点和参加者名单。 当当前时间读数在预约日历用户的会议开始时间的预定最小值内时，基于无线设备的位置来确定用户的位置。 会场的位置也是确定的。 使用用户或其他人的历史数据，确定用户在会议地点的预计到达时间。 如果预计到达时间在会议开始时间之后，则可能向用户和/或其他与会者发送延迟的消息。
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公开(公告)号：US07139722B2
公开(公告)日：2006-11-21
申请号：US09892730
申请日：2001-06-27
申请人： Ronald Perrella , Jai Menon , Gaiye Zhou
发明人： Ronald Perrella , Jai Menon , Gaiye Zhou
IPC分类号： G06Q10/00
CPC分类号： G06Q30/02 , G06Q10/063116 , G06Q10/06314 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , H04W4/02
摘要： A computer-implemented method provides location-sensitive and time-sensitive calendaring to a wireless device, such as a cellphone, pager, PDA, etc. A user's calendar is maintained with a number of appointments, start times and end times for the appointments, meeting place and a list of attendees for the appointments. When the present time reading is within a predetermined minimum of a meeting start time of an appointment of a calendar of a user, the location of the user is determined based on the location of the wireless device. The location of the meeting place is also determined. Using historical data (of the user or others), the estimated time of arrival of the user at the meeting place is determined. If the estimated time of arrival is after the meeting start time, then a late message may be sent to the user and/or to the other meeting attendees.
摘要翻译： 计算机实现的方法为诸如蜂窝电话，寻呼机，PDA等的无线设备提供对位置敏感和时间敏感的日历。用户的日历被维护，具有若干约会，约会的开始时间和结束时间， 会议地点和参加者名单。 当当前时间读取处于预约用户日历的会议开始时间的预定最小值内时，基于无线设备的位置来确定用户的位置。 会场的位置也是确定的。 使用用户或其他人的历史数据，确定用户在会议地点的预计到达时间。 如果预计到达时间在会议开始时间之后，则可能向用户和/或其他与会者发送延迟的消息。
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公开(公告)号：US08150719B2
公开(公告)日：2012-04-03
申请号：US12880746
申请日：2010-09-13
申请人： Ronald Perrella , Jai Menon , Gaiye Zhou
发明人： Ronald Perrella , Jai Menon , Gaiye Zhou
IPC分类号： G06Q10/00
CPC分类号： G06Q30/02 , G06Q10/063116 , G06Q10/06314 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , H04W4/02
摘要： A computer-implemented method provides location-sensitive and time-sensitive calendaring to a wireless device, such as a cell phone, pager, PDA, etc. A user's calendar is maintained with a number of appointments, start times and end times for the appointments, meeting place and a list of attendees for the appointments. When the present time reading is within a predetermined minimum of a meeting start time of an appointment of a calendar user, the location of the user is determined based on the location of the wireless device. The location of the meeting place is also determined. Using historical data (of the user or others), the estimated time of arrival of the user at the meeting place is determined. If the estimated time of arrival is after the meeting start time, then a late message may be sent to the user and/or to the other meeting attendees.
摘要翻译： 计算机实现的方法为诸如蜂窝电话，寻呼机，PDA等的无线设备提供对位置敏感和时间敏感的日历。用户的日历被维护，具有约会的约数，开始时间和结束时间 会议地点和参加者名单。 当当前时间读数在预约日历用户的会议开始时间的预定最小值内时，基于无线设备的位置来确定用户的位置。 会场的位置也是确定的。 使用用户或其他人的历史数据，确定用户在会议地点的预计到达时间。 如果预计到达时间在会议开始时间之后，则可能向用户和/或其他与会者发送延迟的消息。
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公开(公告)号：US20070055561A1
公开(公告)日：2007-03-08
申请号：US11592656
申请日：2006-11-03
申请人： Ronald Perrella , Jai Menon , Gaiye Zhou
发明人： Ronald Perrella , Jai Menon , Gaiye Zhou
IPC分类号： G06F9/46
CPC分类号： G06Q30/02 , G06Q10/063116 , G06Q10/06314 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , H04W4/02
摘要： A computer-implemented method provides location-sensitive and time-sensitive calendaring to a wireless device, such as a cell phone, pager, PDA, etc. A user's calendar is maintained with a number of appointments, start times and end times for the appointments, meeting place and a list of attendees for the appointments. When the present time reading is within a predetermined minimum of a meeting start time of an appointment of a calendar of a user, the location of the user is determined based on the location of the wireless device. The location of the meeting place is also determined. Using historical data (of the user or others), the estimated time of arrival of the user at the meeting place is determined. If the estimated time of arrival is after the meeting start time, then a late message may be sent to the user and/or to the other meeting attendees.
摘要翻译： 计算机实现的方法为诸如蜂窝电话，寻呼机，PDA等的无线设备提供对位置敏感和时间敏感的日历。用户的日历被维护，具有约会的约数，开始时间和结束时间 会议地点和参加者名单。 当当前时间读取处于预约用户日历的会议开始时间的预定最小值内时，基于无线设备的位置来确定用户的位置。 会场的位置也是确定的。 使用用户或其他人的历史数据，确定用户在会议地点的预计到达时间。 如果预计到达时间在会议开始时间之后，则可能向用户和/或其他与会者发送延迟的消息。
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公开(公告)号：US08452632B2
公开(公告)日：2013-05-28
申请号：US13405473
申请日：2012-02-27
申请人： Ronald Perrella , Jai Menon , Gaiye Zhou
发明人： Ronald Perrella , Jai Menon , Gaiye Zhou
IPC分类号： G06Q10/00
CPC分类号： G06Q30/02 , G06Q10/063116 , G06Q10/06314 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , H04W4/02
摘要： A computer-implemented method provides location-sensitive and time-sensitive calendaring to a wireless device, such as a cell phone, pager, PDA, etc. A user's calendar is maintained with a number of appointments, start times and end times for the appointments, meeting place and a list of attendees for the appointments. When the present time reading is within a predetermined minimum of a meeting start time of an appointment of a calendar user, the location of the user is determined based on the location of the wireless device. The location of the meeting place is also determined. Using historical data (of the user or others), the estimated time of arrival of the user at the meeting place is determined. If the estimated time of arrival is after the meeting start time, then a late message may be sent to the user and/or to the other meeting attendees.
摘要翻译： 计算机实现的方法为诸如蜂窝电话，寻呼机，PDA等的无线设备提供对位置敏感和时间敏感的日历。用户的日历被维护，具有约会的约数，开始时间和结束时间 会议地点和参加者名单。 当当前时间读数在预约日历用户的会议开始时间的预定最小值内时，基于无线设备的位置来确定用户的位置。 会场的位置也是确定的。 使用用户或其他人的历史数据，确定用户在会议地点的预计到达时间。 如果预计到达时间在会议开始时间之后，则可能向用户和/或其他与会者发送延迟的消息。
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公开(公告)号：US20120158448A1
公开(公告)日：2012-06-21
申请号：US13405473
申请日：2012-02-27
申请人： Ronald Perrella , Jai Menon , Gaiye Zhou
发明人： Ronald Perrella , Jai Menon , Gaiye Zhou
IPC分类号： G06Q10/10
CPC分类号： G06Q30/02 , G06Q10/063116 , G06Q10/06314 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , H04W4/02
摘要： A computer-implemented method provides location-sensitive and time-sensitive calendaring to a wireless device, such as a cell phone, pager, PDA, etc. A user's calendar is maintained with a number of appointments, start times and end times for the appointments, meeting place and a list of attendees for the appointments. When the present time reading is within a predetermined minimum of a meeting start time of an appointment of a calendar user, the location of the user is determined based on the location of the wireless device. The location of the meeting place is also determined. Using historical data (of the user or others), the estimated time of arrival of the user at the meeting place is determined. If the estimated time of arrival is after the meeting start time, then a late message may be sent to the user and/or to the other meeting attendees.
摘要翻译： 计算机实现的方法为诸如蜂窝电话，寻呼机，PDA等的无线设备提供对位置敏感和时间敏感的日历。用户的日历被维护，具有约会的约数，开始时间和结束时间 会议地点和参加者名单。 当当前时间读数在预约日历用户的会议开始时间的预定最小值内时，基于无线设备的位置来确定用户的位置。 会场的位置也是确定的。 使用用户或其他人的历史数据，确定用户在会议地点的预计到达时间。 如果预计到达时间在会议开始时间之后，则可能向用户和/或其他与会者发送延迟的消息。
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公开(公告)号：US07813950B2
公开(公告)日：2010-10-12
申请号：US11592656
申请日：2006-11-03
申请人： Ronald Perrella , Jai Menon , Gaiye Zhou
发明人： Ronald Perrella , Jai Menon , Gaiye Zhou
IPC分类号： G06F9/46
CPC分类号： G06Q30/02 , G06Q10/063116 , G06Q10/06314 , G06Q10/109 , G06Q10/1093 , G06Q10/1095 , H04W4/02
摘要： A computer-implemented method provides location-sensitive and time-sensitive calendaring to a wireless device, such as a cell phone, pager, PDA, etc. A user's calendar is maintained with a number of appointments, start times and end times for the appointments, meeting place and a list of attendees for the appointments. When the present time reading is within a predetermined minimum of a meeting start time of an appointment of a calendar of a user, the location of the user is determined based on the location of the wireless device. The location of the meeting place is also determined. Using historical data (of the user or others), the estimated time of arrival of the user at the meeting place is determined. If the estimated time of arrival is after the meeting start time, then a late message may be sent to the user and/or to the other meeting attendees.
摘要翻译： 计算机实现的方法为诸如蜂窝电话，寻呼机，PDA等的无线设备提供对位置敏感和时间敏感的日历。用户的日历被维护，具有约会的约数，开始时间和结束时间 会议地点和参加者名单。 当当前时间读取处于预约用户日历的会议开始时间的预定最小值内时，基于无线设备的位置来确定用户的位置。 会场的位置也是确定的。 使用用户或其他人的历史数据，确定用户在会议地点的预计到达时间。 如果预计到达时间在会议开始时间之后，则可能向用户和/或其他与会者发送延迟的消息。
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公开(公告)号：US07609832B2
公开(公告)日：2009-10-27
申请号：US10702329
申请日：2003-11-06
申请人： Barrett Kreiner , Ronald Perrella , John Slemmer
发明人： Barrett Kreiner , Ronald Perrella , John Slemmer
CPC分类号： H04M3/5166 , H04M2203/401
摘要： A system and method is provided that includes an automatic call distribution system adapted to communicate over a network and includes a first software control module. The automatic call distribution system is configured to route incoming calls received from the network to a call agent station in communication therewith based on the availability of call agent station. The system provides an interactive voice response system in communication with the automatic call distribution system for administering a survey to a client in communication with the call agent station. Under the control of the first software control module, the automatic call distribution system routes the incoming call from the call agent station to the interactive voice response system for administering the survey to the client.
摘要翻译： 提供了一种系统和方法，其包括适于通过网络进行通信并包括第一软件控制模块的自动呼叫分配系统。 自动呼叫分配系统被配置为基于呼叫代理站的可用性将从网络接收到的呼入路由到与之通信的呼叫代理站。 该系统提供与自动呼叫分配系统通信的交互式语音响应系统，用于向与呼叫代理站通信的客户端进行调查。 在第一软件控制模块的控制下，自动呼叫分配系统将来自呼叫代理站的呼入路由到用于向客户端管理调查的交互式语音应答系统。
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