公开(公告)号：US20250086735A1

公开(公告)日：2025-03-13

申请号：US18427275

申请日：2024-01-30

Applicant: Salesforce, Inc.

Inventor： Sundar Ram Vedula ,  Rajdeep Dua ,  Akash Singh ,  Amit Kumar Dash ,  Nimesh Gupta ,  Sourav Sipani ,  Ajay Singh ,  Khyati Garg ,  Sree Harini Soma

IPC: G06Q50/18

Abstract: Methods, systems, apparatuses, devices, and computer program products are described. A system may support a machine learning model for legal clause extraction. The machine learning model may receive, as an input, at least a portion of a document and may output an indication of one or more legal clauses included in the document. To train the model, the system may receive a document and an indication of ground truths (e.g., legal clauses) for the document. The system may determine one-to-one mappings between the legal clauses indicated by the ground truths and the legal clauses indicated by the output of the machine learning model. The system may perform a longest common substring analysis on the one-to-one mappings to determine an accuracy of the machine learning model and may iteratively update the model based on the analysis.

公开(公告)号：US20250087027A1

公开(公告)日：2025-03-13

申请号：US18394819

申请日：2023-12-22

Applicant: Salesforce, Inc.

Inventor： Sundar Ram Vedula ,  Rajdeep Dua ,  Mritunjay Kumar ,  Divya Rai ,  Rakesh Mondal ,  Nimesh Gupta

IPC: G07C5/00 ,  B60R16/023 ,  G05B23/02 ,  G06Q30/01 ,  G08B21/18

Abstract: A machine learning model hosted on a cloud platform may be used to proactively predict if a maintenance procedure should be performed for a vehicle. In some examples, to support the prediction, the machine learning model may be connected to a different cloud platform that includes a customer relationship management (CRM) system and receives data from sensors of the vehicle. As such, the cloud platform with the CRM data may transmit the CRM data and the sensor data of the vehicle to the cloud platform hosting the machine learning model to aid in generating the maintenance procedure predictions. Further, the maintenance procedure predictions may also include the generation of a prediction score associated with a maintenance procedure. In some examples, the prediction score may satisfy a prediction score threshold, thus a notification may be transmitted to a computing device that indicates the maintenance procedure to be performed for the vehicle.