公开(公告)号：US11995140B2

公开(公告)日：2024-05-28

申请号：US17821429

申请日：2022-08-22

Applicant: Salesforce, inc.

Inventor： Vivek Viswanathan ,  Amol Suresh Hardikar ,  Karishma Kishore Lalwani ,  Alok K Patel ,  Jackson Zee Herrick ,  Paymon Teyer

IPC: G06F16/9538 ,  G06F11/07 ,  G06F11/32 ,  G06F11/34 ,  G06Q10/10

CPC classification number: G06F16/9538 ,  G06F11/079 ,  G06F11/323 ,  G06F11/3409 ,  G06Q10/10 ,  G06F2201/80 ,  G06F2201/835

Abstract: Methods, systems, apparatuses, and computer program products are described. A database system may store data logs tracking performance data for multiple tenants of the database system. The database system may receive, via a user interface of a user device, a user input indicating a request to perform an analysis of performance data associated with one of the multiple tenants. The request may indicate a time period and a performance metric for the analysis. The database system may execute a query based on the analysis. The query may execute on a subset of the data logs associated with the tenant and the performance metric. The system may analyze a result of the query to determine one or more entities that affected the performance metric during the time period. The system may transmit an indication of the one or more entities for display at the user interface.

公开(公告)号：US20230092948A1

公开(公告)日：2023-03-23

申请号：US17821429

申请日：2022-08-22

Applicant: Salesforce, inc.

Inventor： Vivek Viswanathan ,  Amol Suresh Hardikar ,  Karishma Kishore Lalwani ,  Alok K. Patel ,  Jackson Zee Herrick ,  Paymon Teyer

IPC: G06F16/9538

Abstract: Methods, systems, apparatuses, and computer program products are described. A database system may store data logs tracking performance data for multiple tenants of the database system. The database system may receive, via a user interface of a user device, a user input indicating a request to perform an analysis of performance data associated with one of the multiple tenants. The request may indicate a time period and a performance metric for the analysis. The database system may execute a query based on the analysis. The query may execute on a subset of the data logs associated with the tenant and the performance metric. The system may analyze a result of the query to determine one or more entities that affected the performance metric during the time period. The system may transmit an indication of the one or more entities for display at the user interface.

公开(公告)号：US20240256244A1

公开(公告)日：2024-08-01

申请号：US18104227

申请日：2023-01-31

Applicant: Salesforce, Inc.

Inventor： Vivek Viswanathan ,  Christopher James Wall ,  Dileep Burki ,  Joseph Wegner ,  Mars Hall ,  Natasha Gupta

IPC: G06F8/61

CPC classification number: G06F8/61

Abstract: A multi-cloud system permits installation of software by an independent software vendor (ISV) in different manners, such as within a user space of an organization tenant of the multi-cloud system, a space of the ISV within the multi-cloud system, or a space of the multi-cloud system itself. Packaging and installation functionality of the multi-cloud system performs necessary configurations so that an ISV can simply specify how its code is to be made available to users via the multi-cloud system, without itself needing to create different configurations depending on the desired manner of usage.