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公开(公告)号:US11615358B2
公开(公告)日:2023-03-28
申请号:US17074115
申请日:2020-10-19
Applicant: ServiceNow, Inc.
Inventor: Aida Rikovic Tabak , Shayan Shahand , Dileeshvar Radhakrishnan , Seth Tucker Stafford , Sumana Ravikrishnan , Abhijith Thette Nagarajan , Robert Andrew Ninness , Prabhakaran Subramani Thandayuthapani , Marta Penzo
IPC: G06Q10/06 , G06F3/04817 , G06Q10/0633 , G06F3/0482 , G06F9/451 , G06Q10/0639
Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.
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公开(公告)号:US20210089977A1
公开(公告)日:2021-03-25
申请号:US17074115
申请日:2020-10-19
Applicant: ServiceNow, Inc.
Inventor: Aida Rikovic Tabak , Shayan Shahand , Dileeshvar Radhakrishnan , Seth Tucker Stafford , Sumana Ravikrishnan , Abhijith Thette Nagarajan , Robert Andrew Ninness , Prabhakaran Subramani Thandayuthapani , Marta Penzo
IPC: G06Q10/06 , G06F3/0481 , G06F9/451 , G06F3/0482
Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.
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公开(公告)号:US20190104041A1
公开(公告)日:2019-04-04
申请号:US15905696
申请日:2018-02-26
Applicant: ServiceNow, Inc.
Inventor: Aida Rikovic Tabak , Shayan Shahand , Dileeshvar Radhakrishnan , Seth Tucker Stafford , Sumana Ravikrishnan , Abhijith Thette Nagarajan , Robert Andrew Ninness , Prabhakaran Subramani Thandayuthapani , Marta Penzo
IPC: H04L12/26
Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.
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公开(公告)号:US11163747B2
公开(公告)日:2021-11-02
申请号:US15588088
申请日:2017-05-05
Applicant: ServiceNow, Inc.
Inventor: Shayan Shahand , Aida Rikovic Tabak , Robert Ninness , Abhijith Thette Nagarajan , Prabhakaran Subramani Thandayuthapani
Abstract: Time series data is generated and forecasted with a selected forecasting mechanism. Time series data to forecast including a plurality of data points is received. A count of the plurality of data points is determined to meet a threshold. Responsive to that determination, a plurality of test forecasts are generated with respective forecasting mechanisms of a plurality of forecasting mechanisms using a first subset of the plurality of data points. Errors are then determined for the respective forecasting mechanisms, such as based on comparisons of corresponding ones of the plurality of test forecasts and a second subset of the plurality of data points. One of the plurality of forecasting mechanisms is selected based on the errors. An output forecast is then generated with the selected forecasting mechanism using the first and second subsets of the plurality of data points.
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5.
公开(公告)号:US20200301803A1
公开(公告)日:2020-09-24
申请号:US16358260
申请日:2019-03-19
Applicant: ServiceNow, Inc.
Inventor: Marta Penzo , Gurupada Das , Petrus Goris , Abhijith Thette Nagarajan , Isaak Papagiannidis
Abstract: A performance analytics dashboard may receive a selection of multiple breakdown elements and update a visualization within the widget based on the selected breakdown elements. The widget may have an aggregate view type or a separate view type. In the aggregate view type, data associated with the selected breakdown elements is combined into a single plot. In the separate view type, data associated with the selected breakdown elements is kept separate and shown in separate respective plots.
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公开(公告)号:US20190102460A1
公开(公告)日:2019-04-04
申请号:US15905692
申请日:2018-02-26
Applicant: ServiceNow, Inc.
Inventor: Aida Rikovic Tabak , Shayan Shahand , Dileeshvar Radhakrishnan , Seth Tucker Stafford , Sumana Ravikrishnan , Abhijith Thette Nagarajan , Robert Andrew Ninness , Prabhakaran Subramani Thandayuthapani , Marta Penzo , Adrianus Augustinus Mathijssen , Ciprian Mocanu
Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. For each metric of the one or more metrics, a determination is made that a statistic generator is to be processed for the corresponding metric, and responsive to determining that the statistic generator is to be processed, a statistic is generated using the statistic generator. For each statistic, a news score is generated, using a news evaluator, to convert the statistic generator to a news score. The news scores are then sorted and stored in a database disposed within the enterprise management platform.
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公开(公告)号:US11245586B2
公开(公告)日:2022-02-08
申请号:US15905692
申请日:2018-02-26
Applicant: ServiceNow, Inc.
Inventor: Aida Rikovic Tabak , Shayan Shahand , Dileeshvar Radhakrishnan , Seth Tucker Stafford , Sumana Ravikrishnan , Abhijith Thette Nagarajan , Robert Andrew Ninness , Prabhakaran Subramani Thandayuthapani , Marta Penzo , Adrianus Augustinus Mathijssen , Ciprian Mocanu
IPC: H04L12/24 , G06F16/18 , G06F16/951 , G06F9/50 , G06F9/48 , G06F9/46 , H04L29/08 , H04L29/06 , G06F11/14 , G06F40/18 , G06F40/186 , G06F16/2458 , G06F9/54 , G06F9/451 , G06F16/27 , G06F16/2457 , G06F16/242 , G06F16/248 , G06F11/30 , G06F11/34 , G06F3/0486 , G06Q10/06 , G06Q30/06 , H04L12/26 , G06F3/0484 , G06Q30/00 , G06Q50/18 , G06F16/904 , G06F3/0482 , G06Q40/00 , G06F16/30 , G06F3/0481 , G06F9/445 , G06F21/53 , G06F21/57
Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. For each metric of the one or more metrics, a determination is made that a statistic generator is to be processed for the corresponding metric, and responsive to determining that the statistic generator is to be processed, a statistic is generated using the statistic generator. For each statistic, a news score is generated, using a news evaluator, to convert the statistic generator to a news score. The news scores are then sorted and stored in a database disposed within the enterprise management platform.
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公开(公告)号:US10812335B2
公开(公告)日:2020-10-20
申请号:US15905696
申请日:2018-02-26
Applicant: ServiceNow, Inc.
Inventor: Aida Rikovic Tabak , Shayan Shahand , Dileeshvar Radhakrishnan , Seth Tucker Stafford , Sumana Ravikrishnan , Abhijith Thette Nagarajan , Robert Andrew Ninness , Prabhakaran Subramani Thandayuthapani , Marta Penzo
IPC: H04L12/24 , G06F9/50 , G06F9/48 , G06F9/46 , H04L29/08 , H04L29/06 , G06F11/14 , G06F40/18 , G06F40/186 , G06F16/951 , G06F9/54 , G06F9/451 , G06F16/27 , G06F16/2457 , G06F16/242 , G06F16/248 , G06F11/30 , G06F11/34 , G06F3/0486 , G06Q10/06 , G06Q30/06 , H04L12/26 , G06F3/0484 , G06Q30/00 , G06Q50/18 , G06F16/904 , G06F3/0482 , G06Q40/00 , G06F16/30 , G06F3/0481 , G06F9/445 , G06F21/53 , G06F21/57
Abstract: An enterprise management platform is configured to host a respective instance for multiple client networks. The enterprise management platform receives incoming data including one or more metrics being tracked in the incoming data by the enterprise management platform. The enterprise management platform determines that a condition is reached based on the one or more metrics and selects at least a portion of the incoming data for a dashboard of the enterprise management platform responsive to determining that the incoming data is indicative of the condition being reached. The enterprise management platform provides, to a client device associated with one of the plurality of client networks, a representation of a graphical user interface displaying a data insights widget of the dashboard that displays the data indicative of the condition being reached without displaying other data in the incoming data that has not reached a level indicative of other conditions.
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公开(公告)号:US20180322400A1
公开(公告)日:2018-11-08
申请号:US15588088
申请日:2017-05-05
Applicant: ServiceNow, Inc.
Inventor: Shayan Shahand , Aida Rikovic Tabak , Robert Ninness , Abhijith Thette Nagarajan , Prabhakaran Subramani Thandayuthapani
CPC classification number: G06N5/04 , G06F17/30002
Abstract: Time series data is generated and forecasted with a selected forecasting mechanism. Time series data to forecast including a plurality of data points is received. A count of the plurality of data points is determined to meet a threshold. Responsive to that determination, a plurality of test forecasts are generated with respective forecasting mechanisms of a plurality of forecasting mechanisms using a first subset of the plurality of data points. Errors are then determined for the respective forecasting mechanisms, such as based on comparisons of corresponding ones of the plurality of test forecasts and a second subset of the plurality of data points. One of the plurality of forecasting mechanisms is selected based on the errors. An output forecast is then generated with the selected forecasting mechanism using the first and second subsets of the plurality of data points.
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