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公开(公告)号：US08705371B2
公开(公告)日：2014-04-22
申请号：US12727931
申请日：2010-03-19
IPC分类号： H04L12/26
CPC分类号： H04L12/2825 , G06Q10/06 , H04L12/2898 , H04L41/0631
摘要： A method includes detecting, at a customer premises equipment (CPE) device, a problem associated with a network device. The network device is communicatively coupled to the CPE device via a local area network. For example, the CPE device may include a residential gateway (RG). The method includes determining, at the CPE device, whether the problem associated with the network device is locally correctable. When the CPE device determines that the problem is locally correctable, the method includes initiating a corrective action to resolve the problem. When the CPE device determines that the problem is not locally correctable, the method includes sending data associated with the problem from the CPE device to a network system via a wide area network.
摘要翻译： 一种方法包括在客户驻地设备（CPE）设备处检测与网络设备相关联的问题。 网络设备经由局域网通信地耦合到CPE设备。 例如，CPE设备可以包括住宅网关（RG）。 该方法包括在CPE设备处确定与网络设备相关联的问题是否是本地可校正的。 当CPE设备确定问题在本地可修正时，该方法包括启动纠正措施以解决问题。 当CPE设备确定问题不是本地可修正的时，该方法包括通过广域网从CPE设备向网络系统发送与问题相关的数据。
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公开(公告)号：US20110228665A1
公开(公告)日：2011-09-22
申请号：US12727931
申请日：2010-03-19
IPC分类号： G06F11/00
CPC分类号： H04L12/2825 , G06Q10/06 , H04L12/2898 , H04L41/0631
摘要： A method includes detecting, at a customer premises equipment (CPE) device, a problem associated with a network device. The network device is communicatively coupled to the CPE device via a local area network. For example, the CPE device may include a residential gateway (RG). The method includes determining, at the CPE device, whether the problem associated with the network device is locally correctable. When the CPE device determines that the problem is locally correctable, the method includes initiating a corrective action to resolve the problem. When the CPE device determines that the problem is not locally correctable, the method includes sending data associated with the problem from the CPE device to a network system via a wide area network.
摘要翻译： 一种方法包括在客户驻地设备（CPE）设备处检测与网络设备相关联的问题。 网络设备经由局域网通信地耦合到CPE设备。 例如，CPE设备可以包括住宅网关（RG）。 该方法包括在CPE设备处确定与网络设备相关联的问题是否是本地可校正的。 当CPE设备确定问题在本地可修正时，该方法包括启动纠正措施以解决问题。 当CPE设备确定问题不能在本地可修正时，该方法包括通过广域网从CPE设备向网络系统发送与问题相关的数据。
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公开(公告)号：US08509756B2
公开(公告)日：2013-08-13
申请号：US12868206
申请日：2010-08-25
申请人： Shiv Kumar , Paritosh Bajpay , Jackson Liu , Narendra Ravi
发明人： Shiv Kumar , Paritosh Bajpay , Jackson Liu , Narendra Ravi
IPC分类号： H04M3/00
CPC分类号： H04W24/08 , H04L12/2898 , H04W24/10 , H04W84/045
摘要： The subject disclosure provides a system and methods for a central network monitoring authority to be automatically alerted upon loss of broadband connectivity at a residential gateway. In connection with detecting a connectivity loss in a residential gateway, traceable alert data is created, a mobile device is located within range of an associated femto cell, the traceable alert data is provided to the mobile device; and the mobile device is then employed to transmit the traceable alert data to a central network monitoring authority.
摘要翻译： 主题公开提供了一种用于中央网络监视机构在家庭网关的宽带连接丢失时自动警报的系统和方法。 结合检测住宅网关中的连通性损失，创建可跟踪的警报数据，移动设备位于相关联的毫微微小区的范围内，可追踪警报数据被提供给移动设备; 然后使用移动设备将可跟踪的警报数据发送到中央网络监视机构。
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公开(公告)号：US20120052857A1
公开(公告)日：2012-03-01
申请号：US12868206
申请日：2010-08-25
申请人： Shiv Kumar , Paritosh Bajpay , Jackson Liu , Narendra Ravi
发明人： Shiv Kumar , Paritosh Bajpay , Jackson Liu , Narendra Ravi
CPC分类号： H04W24/08 , H04L12/2898 , H04W24/10 , H04W84/045
摘要： The subject disclosure provides a system and methods for a central network monitoring authority to be automatically alerted upon loss of broadband connectivity at a residential gateway. In connection with detecting a connectivity loss in a residential gateway, traceable alert data is created, a mobile device is located within range of an associated femto cell, the traceable alert data is provided to the mobile device; and the mobile device is then employed to transmit the traceable alert data to a central network monitoring authority.
摘要翻译： 主题公开提供了一种用于中央网络监视机构在家庭网关的宽带连接丢失时自动警报的系统和方法。 结合检测住宅网关中的连通性损失，创建可跟踪的警报数据，移动设备位于相关联的毫微微小区的范围内，可追踪警报数据被提供给移动设备; 然后使用移动设备将可跟踪的警报数据发送到中央网络监视机构。
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公开(公告)号：US20120151527A1
公开(公告)日：2012-06-14
申请号：US12964528
申请日：2010-12-09
CPC分类号： H04N21/25891 , G06N5/047 , H04N21/251 , H04N21/26258 , H04N21/4667 , H04N21/4668 , H04N21/482 , H04N21/4826
摘要： A method includes, at a customer premise equipment (CPE) device, accessing data descriptive of content available via a network coupled to a network interface of the CPE device. A plurality of rules are analyzed using a forward-inferencing rules engine to determine whether one or more of the rules are satisfied based on the data. The rules include at least one user defined rule and at least one automatically generated rule, where the at least one automatically generated rule is automatically generated based on user history information. The method includes selecting particular content of the content available via the network for presentation via a display device.
摘要翻译： 一种方法包括在客户驻地设备（CPE）设备处，访问描述通过耦合到CPE设备的网络接口的网络可用的内容的数据。 使用前向引用规则引擎分析多个规则，以基于数据来确定是否满足一个或多个规则。 规则包括至少一个用户定义的规则和至少一个自动生成的规则，其中基于用户历史信息自动地生成至少一个自动生成的规则。 该方法包括通过网络选择可用的内容的特定内容以经由显示设备呈现。
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公开(公告)号：US20120151549A1
公开(公告)日：2012-06-14
申请号：US12964540
申请日：2010-12-09
IPC分类号： H04N7/173
CPC分类号： H04N21/6547 , H04N17/004 , H04N17/04 , H04N21/23614 , H04N21/478 , H04N21/6582
摘要： A particular customer premises equipment (CPE) device includes a display interface, a processor, and a memory accessible to the processor. The memory includes a plurality of media files that include user assistance information. The memory also includes instructions executable by the processor to access a media file of the plurality of media files and, in response to a user request for assistance, send content of the media file to a display device via a display interface.
摘要翻译： 特定的客户驻地设备（CPE）设备包括显示接口，处理器和处理器可访问的存储器。 存储器包括包括用户辅助信息的多个媒体文件。 存储器还包括可由处理器执行以访问多个媒体文件的媒体文件的指令，并且响应于用户的帮助请求，经由显示接口将媒体文件的内容发送到显示设备。
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7.发明授权Method, system, and computer program product for providing transaction services 有权提供交易服务的方法，系统和计算机程序产品公开(公告)号：US08577756B2
公开(公告)日：2013-11-05
申请号：US12910009
申请日：2010-10-22
申请人： Shiv Kumar , Paritosh Bajpay , Narendra Ravi
发明人： Shiv Kumar , Paritosh Bajpay , Narendra Ravi
IPC分类号： G06Q30/00
CPC分类号： G06Q30/0633 , G06Q30/0639
摘要： Transaction services include providing, to a computer system of an entity via a first user interface, a transaction service template having data fields configured to specify items and identifiers of physical locations in which each of the items resides. The transaction services also include receiving the transaction service template including entries presented in the data fields, the transaction service template mapping the items to corresponding physical locations. Transaction services further include providing a second user interface to an end user device, the second user interface including a portion of the data fields of the transaction service template. In response to a transaction request that includes one of the items, the transaction services also include populating an identifier of a corresponding physical location of the item in the transaction request within the second user interface as a transaction response.
摘要翻译： 交易服务包括经由第一用户界面向实体的计算机系统提供具有数据字段的交易服务模板，该数据字段被配置为指定每个商品所在的物理位置的项目和标识符。 交易服务还包括接收包括在数据字段中呈现的条目的交易服务模板，将交易服务模板映射到相应的物理位置。 交易服务还包括向最终用户设备提供第二用户界面，第二用户界面包括交易服务模板的数据字段的一部分。 响应于包括项目之一的交易请求，交易服务还包括在第二用户界面内的事务请求中填充项目的对应物理位置的标识符作为事务响应。
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公开(公告)号：US09269047B2
公开(公告)日：2016-02-23
申请号：US12964528
申请日：2010-12-09
IPC分类号： G06F3/00 , G06F13/00 , H04N5/445 , H04H60/32 , H04N7/173 , G06N5/04 , H04N21/466 , H04N21/482
CPC分类号： H04N21/25891 , G06N5/047 , H04N21/251 , H04N21/26258 , H04N21/4667 , H04N21/4668 , H04N21/482 , H04N21/4826
摘要： A method includes, at a customer premise equipment (CPE) device, accessing data descriptive of content available via a network coupled to a network interface of the CPE device. A plurality of rules are analyzed using a forward-inferencing rules engine to determine whether one or more of the rules are satisfied based on the data. The rules include at least one user-defined rule and at least one automatically generated rule, where the at least one automatically generated rule is automatically generated based on user history information. The method includes selecting particular content of the content available via the network for presentation via a display device.
摘要翻译： 一种方法包括在客户驻地设备（CPE）设备处，访问描述通过耦合到CPE设备的网络接口的网络可用的内容的数据。 使用前向引用规则引擎分析多个规则，以基于数据来确定是否满足一个或多个规则。 规则包括至少一个用户定义的规则和至少一个自动生成的规则，其中基于用户历史信息自动地生成至少一个自动生成的规则。 该方法包括通过网络选择可用的内容的特定内容以经由显示设备呈现。
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公开(公告)号：US08782730B2
公开(公告)日：2014-07-15
申请号：US12964540
申请日：2010-12-09
CPC分类号： H04N21/6547 , H04N17/004 , H04N17/04 , H04N21/23614 , H04N21/478 , H04N21/6582
摘要： A particular customer premises equipment (CPE) device includes a display interface, a processor, and a memory accessible to the processor. The memory includes a plurality of media files that include user assistance information. The memory also includes instructions executable by the processor to access a media file of the plurality of media files and, in response to a user request for assistance, send content of the media file to a display device via a display interface.
摘要翻译： 特定的客户驻地设备（CPE）设备包括显示接口，处理器和处理器可访问的存储器。 存储器包括包括用户辅助信息的多个媒体文件。 存储器还包括可由处理器执行以访问多个媒体文件的媒体文件的指令，并且响应于用户的帮助请求，经由显示接口将媒体文件的内容发送到显示设备。
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10.发明申请METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR PROVIDING TRANSACTION SERVICES 有权用于提供交易服务的方法，系统和计算机程序产品公开(公告)号：US20120101914A1
公开(公告)日：2012-04-26
申请号：US12910009
申请日：2010-10-22
申请人： Shiv Kumar , Paritosh Bajpay , Narendra Ravi
发明人： Shiv Kumar , Paritosh Bajpay , Narendra Ravi
IPC分类号： G06Q30/00
CPC分类号： G06Q30/0633 , G06Q30/0639
摘要： Transaction services include providing, to a computer system of an entity via a first user interface, a transaction service template having data fields configured to specify items and identifiers of physical locations in which each of the items resides. The transaction services also include receiving the transaction service template including entries presented in the data fields, the transaction service template mapping the items to corresponding physical locations. Transaction services further include providing a second user interface to an end user device, the second user interface including a portion of the data fields of the transaction service template. In response to a transaction request that includes one of the items, the transaction services also include populating an identifier of a corresponding physical location of the item in the transaction request within the second user interface as a transaction response.
摘要翻译： 交易服务包括经由第一用户界面向实体的计算机系统提供具有数据字段的交易服务模板，该数据字段被配置为指定每个商品所在的物理位置的项目和标识符。 交易服务还包括接收包括在数据字段中呈现的条目的交易服务模板，将交易服务模板映射到相应的物理位置。 交易服务还包括向最终用户设备提供第二用户界面，第二用户界面包括交易服务模板的数据字段的一部分。 响应于包括项目之一的交易请求，交易服务还包括在第二用户界面内的事务请求中填充项目的对应物理位置的标识符作为事务响应。
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