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公开(公告)号：US20230123916A1
公开(公告)日：2023-04-20
申请号：US18069059
申请日：2022-12-20
发明人： Amber Wyatt , Chris Ray , Ashish Sawhney , Tim Husarik , Jose Gonzalez , Tracey M. Herring , Holly Lambert , Stephen Tinglestad , Jason Beckman , Andrea Foster , John Freymann , Shane Tomlinson , Akilah Hugine , Daniel Green , Eric Brown
IPC分类号： G06Q10/20 , G07C5/08 , G06V20/10 , G06Q40/08 , G06F16/9537
摘要： A system for instructing a user on repairing a vehicle configured to (i) receive, from the user, a request to repair a vehicle, including information about the vehicle; (ii) present, to the user via a user computer device, a user interface to allow the user to search for a repair facility to repair the vehicle; (iii) receive, from the user via the user interface, a selection of a repair facility; (iv) determine whether the selected repair facility is a select service location, where a select service location is a pre-authorized repair facility; and (v) if the selected repair facility is a select service location, transfer the information about the vehicle to a computer device associated with the selected repair facility.
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2.发明申请公开(公告)号：US20220147531A1
公开(公告)日：2022-05-12
申请号：US17526354
申请日：2021-11-15
发明人： Ivan D. Hall , Billy Simonovich , Michelle Delynn Adler , Jose Gonzalez , Eric Skaggs , Nicole LeClair , Andrea Foster , Jason Beckman , Josh Schumann , Kevin Scott Lenz , Ritesh Saraf , Eric Brown
IPC分类号： G06F16/2457 , G06Q50/30 , G06F9/54
摘要： A computer-implemented method for dynamic, data-driven consolidation of user interface interactions requesting roadside assistance. The method includes identifying a data objective requiring user data, accessing user data, and determining whether the user data satisfies a confidence threshold. Based at least in part on the confidence threshold determination, one of a first data objective representation and a second data objective representation is displayed. A request for roadside assistance—following satisfaction of the confidence threshold—is also issued.
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3.发明授权公开(公告)号：US11204682B1
公开(公告)日：2021-12-21
申请号：US16173555
申请日：2018-10-29
发明人： Ivan D. Hall , Billy Simonovich , Michelle Delynn Adler , Jose Gonzalez , Eric Skaggs , Nicole LeClair , Andrea Foster , Jason Beckman , Josh Schumann , Kevin Scott Lenz , Ritesh Saraf , Eric Brown
摘要： A computer-implemented method for dynamic, data-driven consolidation of user interface interactions requesting roadside assistance. The method includes identifying a data objective requiring user data, accessing user data, and determining whether the user data satisfies a confidence threshold. Based at least in part on the confidence threshold determination, one of a first data objective representation and a second data objective representation is displayed. A request for roadside assistance—following satisfaction of the confidence threshold—is also issued.
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公开(公告)号：US11587046B1
公开(公告)日：2023-02-21
申请号：US16169547
申请日：2018-10-24
发明人： Amber Wyatt , Chris Ray , Ashish Sawhney , Tim Husarik , Jose Gonzalez , Tracey Herring , Holly Lambert , Stephen Tinglestad , Jason Beckman , Andrea Foster , John Freymann , Shane Tomlinson , Akilah Hugine , Daniel Green , Eric Brown
摘要： A system for instructing a user on repairing a vehicle configured to (i) receive, from the user, a request to repair a vehicle, including information about the vehicle; (ii) present, to the user via a user computer device, a user interface to allow the user to search for a repair facility to repair the vehicle; (iii) receive, from the user via the user interface, a selection of a repair facility; (iv) determine whether the selected repair facility is a select service location, where a select service location is a pre-authorized repair facility; and (v) if the selected repair facility is a select service location, transfer the information about the vehicle to a computer device associated with the selected repair facility.
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公开(公告)号：US20210398203A1
公开(公告)日：2021-12-23
申请号：US17465542
申请日：2021-09-02
发明人： Josh Schumann , Itobore Odje , Cagatay Azkin , Scott Vermeyen , Kevin Lenz , Norma Musciotto , Denise Ferguson , Brian Miller , Chris Sharp , Andrea Foster , Ivan Hall , Tracey Herring , Steve Stought , Sanjay Sen , Matt Ackers , Tarikere Yunus Zareena Parveen , Michelle Adler , Eric Brown , Billy Simonovich , Jose Gonzalez
摘要： A rental self-service (“RSS”) computer system, including a processor and a memory, is provided. The processor is programmed to: (i) verify that a policyholder is eligible to receive a replacement rental; (ii) transmit a customized link to the eligible policyholder; (iii) receive an access request for access of a rental self-service portal, (iv) retrieve policyholder data using information extracted from the customized link; (v) pre-populate a portion of a searchable interface of the rental self-service portal using the retrieved policyholder data; (vi) cause rental vehicle data to be displayed to enable the policyholder to view available rental options and select a vehicle class; (vii) calculate a policyholder cost for renting a selected vehicle class; and (viii) cause to be displayed on the user device (a) the calculated policyholder cost and (b) an option to confirm the rental reservation.
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6.发明授权公开(公告)号：US11829577B2
公开(公告)日：2023-11-28
申请号：US17526354
申请日：2021-11-15
发明人： Ivan D. Hall , Billy Simonovich , Michelle Delynn Adler , Jose Gonzalez , Eric Skaggs , Nicole LeClair , Andrea Foster , Jason Beckman , Josh Schumann , Kevin Scott Lenz , Ritesh Saraf , Eric Brown
CPC分类号： G06F3/0482 , G06N20/00 , G07C5/008 , G08G1/205
摘要： A computer-implemented method for dynamic, data-driven consolidation of user interface interactions requesting roadside assistance. The method includes identifying a data objective requiring user data, accessing user data, and determining whether the user data satisfies a confidence threshold. Based at least in part on the confidence threshold determination, one of a first data objective representation and a second data objective representation is displayed. A request for roadside assistance—following satisfaction of the confidence threshold—is also issued.
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公开(公告)号：US11687999B2
公开(公告)日：2023-06-27
申请号：US17465542
申请日：2021-09-02
发明人： Josh Schumann , Itobore Odje , Cagatay Azkin , Scott Vermeyen , Kevin Lenz , Norma Musciotto , Denise Ferguson , Brian Miller , Chris Sharp , Andrea Foster , Ivan Hall , Tracey Herring , Steve Stought , Sanjay Sen , Matt Ackers , Tarikere Yunus Zareena Parveen , Michelle Adler , Eric Brown , Billy Simonovich , Jose Gonzalez
IPC分类号： G06Q30/06 , G06Q30/0645 , G06Q30/0283 , G06Q40/08 , G06Q30/0601
CPC分类号： G06Q30/0645 , G06Q30/0283 , G06Q30/0639 , G06Q40/08 , G06Q30/0625
摘要： A rental self-service (“RSS”) computer system, including a processor and a memory, is provided. The processor is programmed to: (i) verify that a policyholder is eligible to receive a replacement rental; (ii) transmit a customized link to the eligible policyholder; (iii) receive an access request for access of a rental self-service portal, (iv) retrieve policyholder data using information extracted from the customized link; (v) pre-populate a portion of a searchable interface of the rental self-service portal using the retrieved policyholder data; (vi) cause rental vehicle data to be displayed to enable the policyholder to view available rental options and select a vehicle class; (vii) calculate a policyholder cost for renting a selected vehicle class; and (viii) cause to be displayed on the user device (a) the calculated policyholder cost and (b) an option to confirm the rental reservation.
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公开(公告)号：US11120497B1
公开(公告)日：2021-09-14
申请号：US16026489
申请日：2018-07-03
发明人： Josh Schumann , Itobore Odje , Cagatay Azkin , Scott Vermeyen , Kevin Lenz , Norma Musciotto , Denise Ferguson , Brian Miller , Chris Sharp , Andrea Foster , Ivan Hall , Tracey Herring , Steve Stought , Sanjay Sen , Matt Ackers , Tarikere Yunus Zereena Parveen , Michelle Adler , Eric Brown , Billy Simonovich , Jose Gonzalez
摘要： A rental self-service (“RSS”) computer system for enabling a policyholder of an automobile insurance policy to initiate an insurance replacement rental reservation after submission of an initial loss claim is provided. The RSS computer system includes a processor in communication with a memory. The processor is programmed to: (i) retrieve policyholder insurance data from an insurance provider database using a claim identifier associated with the initial loss claim submission, and a policyholder identifier associated with the policyholder; (ii) verify that the policyholder is eligible to receive an insurance replacement rental; (iii) cause to be displayed on a user device associated with the policyholder a searchable interface configured to enable the policyholder to search for at least one vendor location; (iv) receive a selected vehicle class inputted by the policyholder; (v) calculate a policyholder cost; (vi) display a cost summary; and (vii) receive confirmation of a rental reservation request.
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