公开(公告)号：US20220147531A1

公开(公告)日：2022-05-12

申请号：US17526354

申请日：2021-11-15

申请人： STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

发明人： Ivan D. Hall ,  Billy Simonovich ,  Michelle Delynn Adler ,  Jose Gonzalez ,  Eric Skaggs ,  Nicole LeClair ,  Andrea Foster ,  Jason Beckman ,  Josh Schumann ,  Kevin Scott Lenz ,  Ritesh Saraf ,  Eric Brown

IPC分类号： G06F16/2457 ,  G06Q50/30 ,  G06F9/54

摘要： A computer-implemented method for dynamic, data-driven consolidation of user interface interactions requesting roadside assistance. The method includes identifying a data objective requiring user data, accessing user data, and determining whether the user data satisfies a confidence threshold. Based at least in part on the confidence threshold determination, one of a first data objective representation and a second data objective representation is displayed. A request for roadside assistance—following satisfaction of the confidence threshold—is also issued.

公开(公告)号：US11204682B1

公开(公告)日：2021-12-21

申请号：US16173555

申请日：2018-10-29

申请人： State Farm Mutual Automobile Insurance Company

发明人： Ivan D. Hall ,  Billy Simonovich ,  Michelle Delynn Adler ,  Jose Gonzalez ,  Eric Skaggs ,  Nicole LeClair ,  Andrea Foster ,  Jason Beckman ,  Josh Schumann ,  Kevin Scott Lenz ,  Ritesh Saraf ,  Eric Brown

IPC分类号： G06F3/00 ,  G06F3/0482 ,  G06N20/00 ,  G07C5/00 ,  G08G1/00 ,  G06F3/01

摘要： A computer-implemented method for dynamic, data-driven consolidation of user interface interactions requesting roadside assistance. The method includes identifying a data objective requiring user data, accessing user data, and determining whether the user data satisfies a confidence threshold. Based at least in part on the confidence threshold determination, one of a first data objective representation and a second data objective representation is displayed. A request for roadside assistance—following satisfaction of the confidence threshold—is also issued.

公开(公告)号：US20210319518A1

公开(公告)日：2021-10-14

申请号：US15055786

申请日：2016-02-29

申请人： State Farm Mutual Automobile Insurance Company

发明人： Ivan D. Hall ,  George T. Dulee, JR. ,  Timothy J. Spader ,  Jessica Perganson ,  John H. Jenkins

IPC分类号： G06Q40/08

摘要： Methods and systems for generating a damage assessment for a damaged property may be provided. The method may include receiving a damage report from a user associated with the damaged property, presenting an eligibility test to the user, and receiving a response to the eligibility test from the user's mobile device and determining whether the user is eligible based upon the response, such as based upon an amount of vehicle damage. The method may electronically activate a damages module on an application stored on the user's mobile device to generate a damage assessment. Based upon how the user sends the damage report, the system may adjust how and when the damage report is generated. In one aspect, functionality is provided that determines whether a damaged vehicle and/or insured is eligible for online vehicle damage estimation (such as based upon a limited extent of vehicle damage) and/or associated online insurance claim submission.