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公开(公告)号：US20130013546A1
公开(公告)日：2013-01-10
申请号：US13616871
申请日：2012-09-14
IPC分类号： G06N5/02
CPC分类号： G06Q10/063112 , G06Q10/10 , G06Q30/01
摘要： A system for providing community for customer questions receives a customer question. The customer question may be classified into a classification from a plurality of classifications categorizing whether a question is answerable, needs expert assistance, needs more information, or is not answerable. Based on the classification and one or more incentives, the question may be further routed to an appropriate community. The interactions with a customer in receiving and answering the customer question may be recorded.
摘要翻译： 为客户问题提供社区的系统会收到客户的问题。 客户问题可以从多个分类中分类，分类问题是否可以回答，需要专家帮助，需要更多信息，还是不负责的。 根据分类和一个或多个激励措施，该问题可能进一步传递给适当的社区。 可以记录在接收和回答客户问题时与客户的互动。
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公开(公告)号：US20120084112A1
公开(公告)日：2012-04-05
申请号：US13244430
申请日：2011-09-24
IPC分类号： G06Q10/06
CPC分类号： G06Q10/063112 , G06Q10/10 , G06Q30/01
摘要： A system for providing community for customer questions receives a customer question. The customer question may be classified into a classification from a plurality of classifications categorizing whether a question is answerable, needs expert assistance, needs more information, or is not answerable. Based on the classification and one or more incentives, the question may be further routed to an appropriate community. The interactions with a customer in receiving and answering the customer question may be recorded.
摘要翻译： 为客户问题提供社区的系统会收到客户的问题。 客户问题可以从多个分类中分类，分类问题是否可以回答，需要专家帮助，需要更多信息，还是不负责的。 根据分类和一个或多个激励措施，该问题可能进一步传递给适当的社区。 可以记录在接收和回答客户问题时与客户的互动。
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公开(公告)号：US10467488B2
公开(公告)日：2019-11-05
申请号：US15820411
申请日：2017-11-21
摘要： A method includes a computing device a computer device receiving extracted features from a driver-facing camera and from a road as viewed by a road-facing camera; the computer device further receiving extracted features reflecting the driver's behavior including head and eyes movement, speech and gestures; the computer device further receiving extracted telemetry features from a vehicle; the computer device still further receiving extracted features reflecting the driver's biometrics; and a decision engine receiving information from the computer device representing each of the extracted features of the driver, wherein a driver's attention and emotional state is determined to evaluate risks associated to moving vehicles and the driver's ability to deal with any projected risks.
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4.发明授权Systems and methods for building a native language phoneme lexicon having native pronunciations of non-native words derived from non-native pronunciations 有权用于构建本机语音词典的系统和方法，具有从非本地发音导出的非本地词的本地发音公开(公告)号：US07472061B1
公开(公告)日：2008-12-30
申请号：US12059713
申请日：2008-03-31
申请人： Neal Alewine , Eric Janke , Paul Sharp , Roberto Sicconi
发明人： Neal Alewine , Eric Janke , Paul Sharp , Roberto Sicconi
CPC分类号： G10L13/08 , G10L15/063 , G10L15/187
摘要： Systems and methods are provided for automatically building a native phonetic lexicon for a speech-based application trained to process a native (base) language, wherein the native phonetic lexicon includes native phonetic transcriptions (base forms) for non-native (foreign) words which are automatically derived from non-native phonetic transcriptions of the non-native words.
摘要翻译： 提供了系统和方法，用于自动构建用于处理原生（基本））语言的基于语音的应用程序的原生语音词典，其中本地语音词典包括用于非本机（外部）词语的本地语音转录（基本形式） 是从非本地语音的非本地语音转录中自动导出的。
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公开(公告)号：US20190213429A1
公开(公告)日：2019-07-11
申请号：US15820411
申请日：2017-11-21
摘要： A method includes a computing device a computer device receiving extracted features from a driver-facing camera and from a road as viewed by a road-facing camera; the computer device further receiving extracted features reflecting the driver's behavior including head and eyes movement, speech and gestures; the computer device further receiving extracted telemetry features from a vehicle; the computer device still further receiving extracted features reflecting the driver's biometrics; and a decision engine receiving information from the computer device representing each of the extracted features of the driver, wherein a driver's attention and emotional state is determined to evaluate risks associated to moving vehicles and the driver's ability to deal with any projected risks.
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6.发明授权Systems and methods for predicting consequences of misinterpretation of user commands in automated systems 失效用于预测自动系统中用户命令误解后果的系统和方法公开(公告)号：US07729920B2
公开(公告)日：2010-06-01
申请号：US12103560
申请日：2008-04-15
IPC分类号： G10L15/22
CPC分类号： G10L15/22
摘要： Systems and methods are provided for processing and executing commands in automated systems. For example, command processing systems and methods are provided which can automatically determine, evaluate or otherwise predict consequences of execution of misrecognized or misinterpreted user commands in automated systems and thus prevent undesirable or dangerous consequences that can result from execution of misrecognized/misinterpreted commands.
摘要翻译： 提供了系统和方法来处理和执行自动化系统中的命令。 例如，提供了命令处理系统和方法，其可以自动地确定，评估或以其他方式预测在自动化系统中执行错误识别或误解的用户命令的后果，并且因此防止由于执行错误识别/误解的命令而导致的不期望或危险的后果。
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7.发明授权Systems and methods for predicting consequences of misinterpretation of user commands in automated systems 有权用于预测自动系统中用户命令误解后果的系统和方法公开(公告)号：US07437297B2
公开(公告)日：2008-10-14
申请号：US11044316
申请日：2005-01-27
IPC分类号： G10L15/22
CPC分类号： G10L15/22
摘要： Systems and methods are provided for processing and executing commands in automated systems. For example, command processing systems and methods are provided which can automatically determine, evaluate or otherwise predict consequences of execution of misrecognized or misinterpreted user commands in automated systems and thus prevent undesirable or dangerous consequences that can result from execution of misrecognized/misinterpreted commands.
摘要翻译： 提供了系统和方法来处理和执行自动化系统中的命令。 例如，提供了命令处理系统和方法，其可以自动地确定，评估或以其他方式预测在自动化系统中执行错误识别或误解的用户命令的后果，并且因此防止由于执行错误识别/误解的命令而导致的不期望或危险的后果。
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公开(公告)号：US20080167757A1
公开(公告)日：2008-07-10
申请号：US11621382
申请日：2007-01-09
IPC分类号： G06F17/00
CPC分类号： G07C5/085 , G07C5/0816
摘要： Techniques for managing vehicular emergencies are disclosed. For example, a method of managing a vehicular emergency includes the steps of collecting biometric data regarding at least one occupant of a vehicle, collecting data regarding at least one operational characteristic of the vehicle, and detecting vehicular emergencies through analysis of at least a portion of the biometric data and the operational characteristic data. This method may also include communicating at least one message relating to the data, wherein the content of the message is determined by the processing device based at least in part on the data and/or controlling a function of the vehicle in response to the data. The method may also include collecting data regarding at least one operational characteristic of at least one proximate vehicle.
摘要翻译： 公开了用于管理车辆紧急情况的技术。 例如，管理车辆紧急情况的方法包括以下步骤：收集关于车辆的至少一个乘员的生物特征数据，收集关于车辆的至少一个操作特征的数据，以及通过分析至少一部分 生物特征数据和操作特征数据。 该方法还可以包括传达与数据有关的至少一个消息，其中消息的内容至少部分地基于数据和/或响应于数据控制车辆的功能由处理设备确定。 该方法还可以包括收集关于至少一个邻近车辆的至少一个操作特征的数据。
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9.发明授权Processing user input in accordance with input types accepted by an application 有权根据应用程序接受的输入类型处理用户输入公开(公告)号：US08370163B2
公开(公告)日：2013-02-05
申请号：US13242874
申请日：2011-09-23
摘要： In a voice processing system, a multimodal request is received from a plurality of modality input devices, and the requested application is run to provide a user with the feedback of the multimodal request. In the voice processing system, a multimodal aggregating unit is provided which receives a multimodal input from a plurality of modality input devices, and provides an aggregated result to an application control based on the interpretation of the interaction ergonomics of the multimodal input within the temporal constraints of the multimodal input. Thus, the multimodal input from the user is recognized within a temporal window. Interpretation of the interaction ergonomics of the multimodal input include interpretation of interaction biometrics and interaction mechani-metrics, wherein the interaction input of at least one modality may be used to bring meaning to at least one other input of another modality.
摘要翻译： 在语音处理系统中，从多个模态输入设备接收多模态请求，并且运行所请求的应用以向用户提供多模态请求的反馈。 在语音处理系统中，提供了多模聚合单元，其接收来自多个模态输入设备的多模式输入，并且基于在时间约束内的多模式输入的交互人体工程学的解释来将聚合结果提供给应用控制 的多模态输入。 因此，在时间窗口内识别来自用户的多模式输入。 对多模式输入的相互作用人体工程学的解释包括交互生物特征和交互机制度量的解释，其中至少一种模态的交互输入可以用于给另一种模态的至少一个其他输入带来意义。
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10.发明授权Systems and methods for intelligent control of microphones for speech recognition applications 失效用于语音识别应用的麦克风智能控制的系统和方法公开(公告)号：US08140325B2
公开(公告)日：2012-03-20
申请号：US11619793
申请日：2007-01-04
IPC分类号： G10L21/02
摘要： Systems and methods for intelligent control of microphones in speech processing applications, which allows the capturing, recording and preprocessing of speech data in the captured audio in a way that optimizes speech decoding accuracy.
摘要翻译： 用于智能控制语音处理应用中的麦克风的系统和方法，其允许以优化语音解码精度的方式在所捕获的音频中捕获，记录和预处理语音数据。
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