公开(公告)号：US20220237624A1

公开(公告)日：2022-07-28

申请号：US17573704

申请日：2022-01-12

申请人： TOYOTA JIDOSHA KABUSHIKI KAISHA

发明人： Jun HIOKI ,  Hideo HASEGAWA ,  Shintaro OSAKI ,  Hiroaki SASAKI ,  Yoshihiro UI

IPC分类号： G06Q30/00 ,  G10L25/78 ,  G10L25/72 ,  G10L21/16

摘要： An information processing device includes a processor, the processor being configured to: acquire sound data collected in a predetermined facility; extract voice data generated by speech of a person in the predetermined facility from the sound data; and evaluate a status of customers in the predetermined facility based on the voice data.

公开(公告)号：US20220207564A1

公开(公告)日：2022-06-30

申请号：US17521234

申请日：2021-11-08

申请人： TOYOTA JIDOSHA KABUSHIKI KAISHA

发明人： Jun HIOKI ,  Hideo HASEGAWA ,  Shintaro OSAKI ,  Hiroaki SASAKI ,  Yoshihiro UI

IPC分类号： G06Q30/02

摘要： A control unit in an information processing device acquires a plurality of pieces of information related to a desired facility designated by a user. The control unit in the information processing device also acquires a means of transportation that is used by user to move to the desired facility. The control unit also determines, based on the means of transportation, a piece of information to be preferentially displayed on a terminal associated with the user out of the pieces of information.

公开(公告)号：US20220230105A1

公开(公告)日：2022-07-21

申请号：US17568107

申请日：2022-01-04

申请人： TOYOTA JIDOSHA KABUSHIKI KAISHA

发明人： Jun HIOKI ,  Hideo HASEGAWA ,  Shintaro OSAKI ,  Hiroaki SASAKI ,  Yoshihiro UI

IPC分类号： G06Q10/06 ,  G06F3/14

摘要： A control unit in an information processing apparatus acquires information on a congestion situation of a target facility, and acquires information on whether a user has a visit history to the target facility. Then, the control unit in the information processing apparatus determines, based on whose visit the target facility prioritizes between a visit of a first visitor and a visit of a second visitor, whether the user has the visit history to the target facility, and the information on the congestion situation of the target facility, a method of displaying the congestion situation of the target facility on a terminal. Here, the first visitor is a visitor who has not visited the target facility. Further, the second visitor is a visitor who has visited the facility. Further, the terminal is a terminal associated with the user.