公开(公告)号：US20110028123A1

公开(公告)日：2011-02-03

申请号：US12511805

申请日：2009-07-29

申请人： Travis L. Bradburn ,  Jason J. Parks

发明人： Travis L. Bradburn ,  Jason J. Parks

IPC分类号： H04M15/00

CPC分类号： H04M15/00 ,  H04M15/765 ,  H04M15/7652 ,  H04M2215/724 ,  H04M2215/7245

摘要： A system for facilitating the use of a single telecommunication device by multiple users is disclosed herein. The system includes, but is not limited to, a telecommunication component that is adapted for attachment to a vehicle and that is configured to utilize a telecommunication network that is configured to allot a predetermined amount of usage time units to the telecommunication component. The system also includes an electronic processing device that is associated with the telecommunication component. The electronic processing device is configured to allocate a portion of the usage time units to each user of a plurality of users of the telecommunication component.

摘要翻译： 本文公开了一种便于多个用户使用单个电信设备的系统。 该系统包括但不限于适于附接到车辆的电信部件，并且被配置为利用被配置为向电信部件分配预定量的使用时间单位的电信网络。 该系统还包括与电信部件相关联的电子处理装置。 电子处理装置被配置为向电信部件的多个用户的每个用户分配一部分使用时间单位。

公开(公告)号：US20100057341A1

公开(公告)日：2010-03-04

申请号：US12201961

申请日：2008-08-29

申请人： Travis L. Bradburn ,  Jason J. Parks

发明人： Travis L. Bradburn ,  Jason J. Parks

IPC分类号： G01C21/36

CPC分类号： G01C21/3691 ,  G01C21/3415 ,  G06Q10/047 ,  G08G1/096816 ,  G08G1/096844

摘要： A method and system for dynamic determination of optimal route delivery receives a point of interest location, a current vehicle location, and a date of first set of route directions from a telematics unit over a wireless network by a software application running on a navigation server. The application accesses the first set of route directions and a second set of route directions from a database located on a telematics service provider premises. Both the first and second set of route directions are between the current vehicle location and the point of interest. If there is a traffic obstacle along a route between the current vehicle location and the point of interest location and the traffic obstacle was implemented after the first set of directions, a live advisor sends a notification to a user and provides the user with an alternate method of delivering route directions over the wireless network.

摘要翻译： 用于动态确定最佳路线传递的方法和系统通过在导航服务器上运行的软件应用程序从无线网络接收来自远程信息处理单元的目的地位置，当前车辆位置和第一路线方向的日期。 应用程序从位于远程信息处理服务提供商场所的数据库访问第一组路线方向和第二组路线方向。 第一组和第二组路线方向都在当前车辆位置和目标点之间。 如果在当前车辆位置和兴趣点位置之间的路线上存在交通障碍物，并且在第一组方向之后实施了交通障碍物，则现场顾客向用户发送通知并向用户提供替代方法 通过无线网络传递路线方向。

公开(公告)号：US20120264395A1

公开(公告)日：2012-10-18

申请号：US13509183

申请日：2009-11-12

申请人： Travis L. Bradburn ,  Eric J. Walper ,  Chester A. Huber ,  Scott A. Kubicki ,  David Rymas ,  Jason J. Parks

发明人： Travis L. Bradburn ,  Eric J. Walper ,  Chester A. Huber ,  Scott A. Kubicki ,  David Rymas ,  Jason J. Parks

IPC分类号： H04W4/22 ,  H04M3/00

CPC分类号： H04M3/5233 ,  H04M2203/2061

摘要： Various examples of a methods and systems are disclosed herein for routing calls at a call center based on spoken languages. In one example, a method includes, but is not limited to, receiving, by a call center, information indicating a request for assistance from a driver of a vehicle and information indicating one or more languages spoken by the driver. The call center automatically identifies an available advisor who speaks at least one language spoken by the driver. The call center automatically directs the request for assistance to the available advisor.

摘要翻译： 这里公开了各种方法和系统的示例，用于基于口头语言在呼叫中心路由呼叫。 在一个示例中，方法包括但不限于由呼叫中心接收指示来自车辆驾驶员的帮助请求的信息和指示驾驶员所说的一种或多种语言的信息。 呼叫中心自动识别一名可用的顾问，讲述至少一种驾驶员所说的语言。 呼叫中心自动将请求提供给可用的顾问。

公开(公告)号：US08432269B2

公开(公告)日：2013-04-30

申请号：US12635254

申请日：2009-12-10

申请人： Jeffrey P. Christensen ,  Michael D. Solomon ,  Carl J. Hering ,  Ryan M. Edwards ,  Jason J. Parks ,  Travis L. Bradburn ,  Laura R. Chmielewski

发明人： Jeffrey P. Christensen ,  Michael D. Solomon ,  Carl J. Hering ,  Ryan M. Edwards ,  Jason J. Parks ,  Travis L. Bradburn ,  Laura R. Chmielewski

IPC分类号： B60R25/10

CPC分类号： B60R25/04 ,  B60R25/33

摘要： Systems and methods are provided for disabling a vehicle. An exemplary system includes, but is not limited to an antenna that is adapted to be attached to the vehicle. The antenna is configured to transmit and receive communication transmissions. A telematics unit is communicatively connected to the antenna. The telematics unit is adapted for attachment to the vehicle and is configured to communicatively connect to a necessary sub-system of the vehicle, to receive telecommunications from a user through the antenna, and to disable the necessary sub-system in response to receiving an instruction from the user to disable the vehicle.

摘要翻译： 提供了用于禁用车辆的系统和方法。 示例性系统包括但不限于适于附接到车辆的天线。 该天线被配置为发送和接收通信传输。 远程信息处理单元通信地连接到天线。 远程信息处理单元适于附接到车辆，并且被配置为通信地连接到车辆的必要子系统，以通过天线从用户接收电信，并且响应于接收到指令而禁用必要的子系统 从用户禁用车辆。

公开(公告)号：US08392112B2

公开(公告)日：2013-03-05

申请号：US12201961

申请日：2008-08-29

申请人： Travis L. Bradburn ,  Jason J. Parks

发明人： Travis L. Bradburn ,  Jason J. Parks

IPC分类号： G08G1/0968 ,  G01C21/34 ,  G06F17/00

CPC分类号： G01C21/3691 ,  G01C21/3415 ,  G06Q10/047 ,  G08G1/096816 ,  G08G1/096844

摘要： A method and system for dynamic determination of optimal route delivery receives a point of interest location, a current vehicle location, and a date of first set of route directions from a telematics unit over a wireless network by a software application running on a navigation server. The application accesses the first set of route directions and a second set of route directions from a database located on a telematics service provider premises. Both the first and second set of route directions are between the current vehicle location and the point of interest. If there is a traffic obstacle along a route between the current vehicle location and the point of interest location and the traffic obstacle was implemented after the first set of directions, a live advisor sends a notification to a user and provides the user with an alternate method of delivering route directions over the wireless network.

摘要翻译： 用于动态确定最佳路线传递的方法和系统通过在导航服务器上运行的软件应用程序从无线网络接收来自远程信息处理单元的目的地位置，当前车辆位置和第一路线方向的日期。 应用程序从位于远程信息处理服务提供商场所的数据库访问第一组路线方向和第二组路线方向。 第一组和第二组路线方向都在当前车辆位置和目标点之间。 如果在当前车辆位置和兴趣点位置之间的路线上存在交通障碍物，并且在第一组方向之后实施了交通障碍物，则现场顾客向用户发送通知并向用户提供替代方法 通过无线网络传递路线方向。

公开(公告)号：US08131255B2

公开(公告)日：2012-03-06

申请号：US12511805

申请日：2009-07-29

申请人： Travis L. Bradburn ,  Jason J. Parks

发明人： Travis L. Bradburn ,  Jason J. Parks

IPC分类号： H04M11/00

CPC分类号： H04M15/00 ,  H04M15/765 ,  H04M15/7652 ,  H04M2215/724 ,  H04M2215/7245

摘要： A system for facilitating the use of a single telecommunication device by multiple users is disclosed herein. The system includes, but is not limited to, a telecommunication component that is adapted for attachment to a vehicle and that is configured to utilize a telecommunication network that is configured to allot a predetermined amount of usage time units to the telecommunication component. The system also includes an electronic processing device that is associated with the telecommunication component. The electronic processing device is configured to allocate a portion of the usage time units to each user of a plurality of users of the telecommunication component.

摘要翻译： 本文公开了一种便于多个用户使用单个电信设备的系统。 该系统包括但不限于适于附接到车辆的电信部件，并且被配置为利用被配置为向电信部件分配预定量的使用时间单位的电信网络。 该系统还包括与电信部件相关联的电子处理装置。 电子处理装置被配置为向电信部件的多个用户的每个用户分配一部分使用时间单位。

公开(公告)号：US20120269330A1

公开(公告)日：2012-10-25

申请号：US13091377

申请日：2011-04-21

申请人： Jacquelyn A. Gouvia ,  Travis L. Bradburn

发明人： Jacquelyn A. Gouvia ,  Travis L. Bradburn

IPC分类号： H04M11/00

CPC分类号： G01C21/3688 ,  H04M1/6075 ,  H04M1/72536 ,  H04M1/72591

摘要： The described method and system provide for utilizing a navigation system to facilitate communications between a call center and a disabled individual who may have difficulty hearing or speaking. In one implementation, if TTY services are unavailable through a TIM or TTY device, a call center may communicate with occupants of a vehicle through a vehicle navigation unit, utilizing a display and input method associated with the navigation unit. In another implementation, the call center may communicate with occupants of a vehicle through the navigation unit in the first instance.

摘要翻译： 所描述的方法和系统提供利用导航系统来促进呼叫中心和可能难以听到或说话的残疾人之间的通信。 在一个实现中，如果TTY服务通过TIM或TTY设备不可用，呼叫中心可以通过车辆导航单元利用与导航单元相关联的显示和输入方法与车辆的乘客通信。 在另一实现中，呼叫中心可以通过导航单元首先与车辆的乘客通信。

公开(公告)号：US08929871B2

公开(公告)日：2015-01-06

申请号：US12953064

申请日：2010-11-23

申请人： Travis L. Bradburn

发明人： Travis L. Bradburn

IPC分类号： H04M3/00 ,  H04M3/42 ,  G06Q10/10 ,  H04M3/424

CPC分类号： H04M3/42127 ,  G06Q10/109 ,  G06Q10/1093 ,  H04M3/42195 ,  H04M3/424 ,  H04M2203/2072

摘要： Methods for reminding a user of a task associated with a communication are disclosed herein. One example of the method involves reminding the user of a task associated with an incoming communication, and another example of the method involves reminding the user of a task associated with an outgoing communication.

摘要翻译： 本文公开了用于提醒与通信相关联的任务的用户的方法。 该方法的一个示例涉及提醒用户与进入通信相关联的任务，并且该方法的另一示例涉及提醒用户与出局通信相关联的任务。

公开(公告)号：US09258419B2

公开(公告)日：2016-02-09

申请号：US12411330

申请日：2009-03-25

申请人： Travis L. Bradburn

发明人： Travis L. Bradburn

IPC分类号： H04M11/04 ,  H04B7/00 ,  H04M3/51

CPC分类号： H04M3/5116 ,  H04M11/04 ,  H04M2242/04

摘要： A system and method for managing emergency calls are disclosed herein. The method includes receiving an emergency related call at a call center, and during the emergency related call, retrieving information related to i) a type of incident being reported, ii) a location of the incident being reported, and iii) a description of the incident being reported. A public safety answering point to notify of the incident is identified, where such identification is based upon at least some of the retrieved information. A database is searched for outgoing calls to the identified public safety answering point, and based upon results from the searching, a determination is made as to whether to contact the identified public safety answering point.

摘要翻译： 本文公开了一种用于管理紧急呼叫的系统和方法。 该方法包括在呼叫中心接收紧急相关呼叫，并且在紧急相关呼叫期间，检索与i）正在报告的事件的类型有关的信息，ii）所报告的事件的位置，以及iii） 事件报道。 确定通知事件的公共安全应答点，其中这种识别基于至少一些所检索的信息。 搜索数据库以查找所识别的公共安全应答点的呼出，并且基于搜索结果，确定是否联系所识别的公共安全应答点。

公开(公告)号：US08588731B2

公开(公告)日：2013-11-19

申请号：US13181190

申请日：2011-07-12

申请人： Jacquelyn A. Gouvia ,  Travis L. Bradburn

发明人： Jacquelyn A. Gouvia ,  Travis L. Bradburn

IPC分类号： H04M11/04

CPC分类号： H04W4/90 ,  H04W4/046

摘要： The described method and system provide for determining whether to immediately contact a PSAP (Public Safety Answering Point) or attempt to communicate with a telematics services subscriber before contacting the PSAP in the event of an emergency. If a subscriber associated with the telematics unit is deaf and/or mute, and a TIM (TTY (TeleTYpewriter) Interface Module) or TTY device is not available to the subscriber, the subscriber may not be able to communicate with a call center regarding an emergency situation. Thus, expedited emergency procedures are executed by the call center in such a situation to avoid delay and facilitate the arrival of assistance as soon as possible.

摘要翻译： 所描述的方法和系统提供在紧急情况下联系PSAP之前确定是否立即联系PSAP（公共安全应答点）或尝试与远程信息处理服务订户进行通信。 如果与远程信息处理单元相关联的用户聋哑和/或静音，并且TIM（TTY（TeleTYPewriter）接口模块）或TTY设备对用户不可用，则用户可能无法与呼叫中心通信有关 紧急情况。 因此，在这种情况下呼叫中心应急处理紧急程序，以避免延误，并尽快促成援助的到来。