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    System and method for determining and communicating presence information
    2.
    发明授权
    System and method for determining and communicating presence information 有权

    公开(公告)号：US11489961B2

    公开(公告)日：2022-11-01

    申请号：US17070584

    申请日：2020-10-14

    申请人： Twilio Inc.

    发明人： Jeff Lawson ,  Evan Cooke ,  Robert J. Simutis ,  Patrick Malatack ,  Kyle Conroy

    IPC分类号： H04M3/42 ,  H04L9/40 ,  H04L51/043 ,  H04L67/54 ,  H04L67/025 ,  H04W4/16

    摘要： A system and method for communicating presence information that can include at a first server of a communication platform, receiving an authorization token of a first client application; verifying at least one permission associated with the authorization token; registering a presence status of the first client application upon verifying the at least one permission of the authorization token; at a second server of the communication platform, accepting an incoming communication request; retrieving communication instructions according to the incoming communication request; identifying an instruction to communicate with a communication destination of the first client application; accessing the presence status resource of the first client application; establishing communication with the first client application according to the accessed presence status resource.

    System and method for enabling dynamic multi-modal communication
    6.
    发明授权
    System and method for enabling dynamic multi-modal communication 有权
    用于实现动态多模态通信的系统和方法

    公开(公告)号：US09325624B2

    公开(公告)日：2016-04-26

    申请号：US14489371

    申请日：2014-09-17

    申请人： Twilio, Inc.

    发明人： Patrick Malatack ,  Thomas Wilsher ,  Cheuk To Law ,  Gowri Rao

    IPC分类号： H04M11/00 ,  H04B7/00 ,  H04M1/00 ,  H04L12/803 ,  H04M7/00 ,  H04L12/58

    CPC分类号： H04L51/063 ,  H04L47/125 ,  H04L51/066 ,  H04L51/14 ,  H04M7/0021 ,  H04M7/0024 ,  H04M7/0048 ,  H04M7/0051 ,  H04M7/0054 ,  H04M2201/60 ,  H04W72/044

    摘要： A system and method that includes receiving a messaging request that includes communication intent parameters and a set of communication destinations, wherein the messaging request is authenticated as a request of a first account; dynamically transforming messages according to individual communication destinations, wherein for the set of communication destinations: selecting a communication mode according to communication intent parameters, transforming content of the messaging request, and transmitting transformed content to a destination endpoint in the selected communication mode.

    摘要翻译： 一种包括接收包括通信意图参数和一组通信目的地的消息传递请求的系统和方法，其中所述消息请求被认证为第一帐户的请求; 根据各个通信目的地动态变换消息，其中对于所述一组通信目的地：根据通信意图参数选择通信模式，变换消息收发请求的内容，并且以所选择的通信模式将变换的内容发送到目的地端点。

    SYSTEM AND METHOD FOR ENABLING MULTI-MODAL COMMUNICATION
    7.
    发明申请
    SYSTEM AND METHOD FOR ENABLING MULTI-MODAL COMMUNICATION 有权
    用于实现多模式通信的系统和方法

    公开(公告)号：US20150304934A1

    公开(公告)日：2015-10-22

    申请号：US14690252

    申请日：2015-04-17

    申请人： Twilio, Inc.

    发明人： Patrick Malatack

    IPC分类号： H04W40/02 ,  H04W12/06 ,  H04W60/00

    CPC分类号： H04W40/02 ,  H04L41/5051 ,  H04L45/74 ,  H04L45/745 ,  H04L63/08 ,  H04W8/26 ,  H04W12/06 ,  H04W60/00 ,  H04W60/005 ,  H04W88/06

    摘要： Systems and methods for a multi-tenant communication platform. At a multi-tenant communication platform, and responsive to authentication of a communication request provided by an external system, a routing address record of the communication platform is determined that matches a communication destination of the communication request. The matching routing address record associates the communication destination with a plurality of external communication providers. At least one communication provider associated with the matching routing address record is selected, and a request to establish communication with the communication destination is provided to each selected communication provider. The communication request specifies the communication destination and account information.

    摘要翻译： 多租户通信平台的系统和方法。 在多租户通信平台上，响应于由外部系统提供的通信请求的认证，确定与通信请求的通信目的地一致的通信平台的路由地址记录。 匹配路由地址记录将通信目的地与多个外部通信提供者相关联。 选择与匹配路由地址记录相关联的至少一个通信提供商，并且向每个选择的通信提供商提供与通信目的地建立通信的请求。 通信请求指定通信目的地和帐户信息。

    Method and system for controlling message routing
    8.
    发明授权
    Method and system for controlling message routing 有权
    控制消息路由的方法和系统

    公开(公告)号：US08738051B2

    公开(公告)日：2014-05-27

    申请号：US13951349

    申请日：2013-07-25

    申请人： Twilio, Inc.

    发明人： Matthew David Nowack ,  Patrick Malatack ,  Thomas Wilsher ,  Chad Selph

    IPC分类号： H04W4/14

    CPC分类号： H04L29/06176 ,  H04L69/14 ,  H04W4/14

    摘要： A system and method for transmitting telephony messages that includes transmitting a first outgoing telephony message through a first channel using a first routing option selected from a plurality of routing options; receiving a message delivery report through at least a second channel; updating message routing data in response to the message delivery report; selecting a second routing option for at least a second outgoing message, the second routing option selected from the plurality of routing options prioritized by the updated message routing data; and transmitting a second outgoing telephony message through the first channel using the selected second routing option.

    摘要翻译： 一种用于发送电话消息的系统和方法，包括使用从多个路由选择中选择的第一路由选项通过第一信道发送第一输出电话消息; 通过至少第二个信道接收消息传递报告; 响应于消息传递报告更新消息路由数据; 为至少第二输出消息选择第二路由选择，所述第二路由选择是从所述多个路由选择中选择的，由所述更新的消息路由数据优先化; 以及使用所选择的第二路由选项通过所述第一信道发送第二传出电话消息。

    System and method for enabling dynamic multi-modal communication
    9.
    发明授权
    System and method for enabling dynamic multi-modal communication 有权

    公开(公告)号：US11831415B2

    公开(公告)日：2023-11-28

    申请号：US17867566

    申请日：2022-07-18

    申请人： Twilio Inc.

    发明人： Patrick Malatack ,  Thomas Wilsher ,  Cheuk To Law ,  Gowri Rao

    IPC分类号： H04L51/063 ,  H04M7/00 ,  H04L47/125 ,  H04L51/066 ,  H04L51/214 ,  H04W72/044

    CPC分类号： H04L51/063 ,  H04L47/125 ,  H04L51/066 ,  H04L51/214 ,  H04M7/0021 ,  H04M7/0024 ,  H04M7/0048 ,  H04M7/0051 ,  H04W72/044 ,  H04M7/0054 ,  H04M2201/60

    摘要： A method includes receiving a first request associated with a first user account and comprising content of a first message and a first plurality of destination endpoints, and a second request associated with a second user account and comprising content of a second message and a second plurality of destination endpoints to receive the second message, generating a first list of routing options for delivering the first message to the first plurality of destination endpoints, and a second list of routing options for delivering the second message to the second plurality of destination endpoints, generating, based on the first list of routing options, one or more versions of the first message for delivery to the first plurality of endpoints, and generating, based on the second list of routing options, one or more versions of the second message for delivery to the second plurality of endpoints. The method further includes causing the one or more versions of the first message to be transmitted to the first plurality of destination endpoints, and the one or more versions of the second message to be transmitted to the second plurality of destination endpoints, and providing first access rate statistics collected by tracking access to the one or more versions of the first message by the first plurality of destination endpoints, and second access rate statistics collected by tracking access to the one or more versions of the second message by the second plurality of destination endpoints.