Abstract:
A method and system for remote servicing of an industrial printer includes obtaining, on a processor, sensor data that indicates values output by a sensors configured to measure physical phenomena related to a plurality of components of the industrial printer. Also obtained, on the processor, is parameter data that indicates values for parameters that indicate user settings for operation of the industrial printer. It is determined, on the processor, a service issue related to the industrial printer based on the sensor data and the parameter data, It is also determined, at least in part on the processor, an action to be performed on the industrial printer in response to the service issue. Furthermore; the action is caused to be initiated. In some embodiments, the action is initiated at one facility different from a facility where the industrial printer is located.
Abstract:
A device comprising a printer configured to apply a code of printed content on a substrate of a product based on a printer technology type, the code having a plurality of digits. The device includes an optical code detector, executed by one or more processors, to detect the code in a received image of the product printed by the printer by optically recognizing characters in the received image using a trained optical character recognition (OCR) algorithm for the printer technology type. The OCR algorithm is trained to identify each digit of the plurality of digits of the code in a region of interest (ROI) based on at least one product parameter to which the printed content is directly applied and the printer technology type. A system and method are also provided.
Abstract:
A method of providing coding instructions to a printer includes creating artwork design for a package and creating coding instructions associated with the artwork design, the coding instructions for printing a code on the package. The coding instructions are associated with the artwork design and transferred to a remote storage location. An identifier is provided with the package, package materials, or a component thereof to allow a user to retrieve the coding instructions for printing the code on the package.