摘要:
A method (and system) of handling out-of-grammar utterances includes building a statistical language model for a dialog state using, generating sentences and semantic interpretations for the sentences using finite state grammar, building a statistical action classifier, receiving user input, carrying out recognition with the finite state grammar, carrying out recognition with the statistical language model, using the statistical action classifier to find semantic interpretations, comparing an output from the finite state grammar and an output from the statistical language model, deciding which output of the output from the finite state grammar and the output from the statistical language model to keep as a final recognition output, selecting the final recognition output, and outputting the final recognition result, wherein the statistical action classifier, the finite state grammar and the statistical language model are used in conjunction to carry out speech recognition and interpretation.
摘要:
A method (and system) of handling out-of-grammar utterances includes building a statistical language model for a dialog state using, generating sentences and semantic interpretations for the sentences using finite state grammar, building a statistical action classifier, receiving user input, carrying out recognition with the finite state grammar, carrying out recognition with the statistical language model, using the statistical action classifier to find semantic interpretations, comparing an output from the finite state grammar and an output from the statistical language model, deciding which output of the output from the finite state grammar and the output from the statistical language model to keep as a final recognition output, selecting the final recognition output, and outputting the final recognition result, wherein the statistical action classifier, the finite state grammar and the statistical language model are used in conjunction to carry out speech recognition and interpretation.
摘要:
A method includes applying at least one tag to at least one data element stored in a database the tag having at least one associated rule, utilizing the at least one associated rule to generate at least one variant of the data element, and storing the at least one variant in the database.
摘要:
A method includes applying at least one tag to at least one data element stored in a database the tag having at least one associated rule, utilizing the at least one associated rule to generate at least one variant of the data element, and storing the at least one variant in the database.
摘要:
A method includes applying at least one tag to at least one data element stored in a database the tag having at least one associated rule, utilizing the at least one associated rule to generate at least one variant of the data element, and storing the at least one variant in the database.
摘要:
Aspects of the present invention provide a tool for analyzing and remediating an update-related failure. In an embodiment, a failure state of a computer system that has been arrived at as a result of an update is captured. A semantic diff that includes the difference between the failure state and at least one of an original state or a completion state is then computed. This semantic diff is transformed into a feature vector format. Then the transformed semantic diff is analyzed to determine a remediation for the update. Failure and/or resolution signatures can be constructed using the semantic diff and contextual data, and these signatures can be used in comparison and analysis of failures and resolutions.
摘要:
A voice processing system is provided in which sets of engines running on a plurality of servers are configured differently from one another. The sets of engines may be configured to achieve different trade-offs between performance of a task and resources required to perform the task. In the voice processing system, a task routing server is provided that assigns different sets of sub-tasks to different sets of task engines. The number of engines used to perform a task and the number of engines in each set are adjusted. By adjusting the parameters settings for the set of engines based on the type of application, the particular requirements of the application, or the nature and importance of the subtasks, for example, advantages such as improvement of resource utilization and the hardware and software costs reduction may be obtained.
摘要:
Aspects of the present invention provide a tool for analyzing and remediating an update-related failure. In an embodiment, a failure state of a computer system that has been arrived at as a result of an update is captured. A semantic diff that includes the difference between the failure state and at least one of an original state or a completion state is then computed. This semantic diff is transformed into a feature vector format. Then the transformed semantic diff is analyzed to determine a remediation for the update. Failure and/or resolution signatures can be constructed using the semantic diff and contextual data, and these signatures can be used in comparison and analysis of failures and resolutions.
摘要:
In one example, this invention presents a method of providing the same self-service content that is available on the web interface to users contacting by telephone, knowing that the web and telephone are fundamentally different user interfaces. In one embodiment, this patent seeks to protect the general idea of how to playback web data in real-time to the user over the speech interface. For this purpose, a method is presented comprising of the general steps through which the web data is initially sent to an automatic transformation module. Then, that transformation module refines or re-structures the web data to make it suitable for the speech interface. The algorithm in the module is predicated on the user interface principles of cognitive complexity and limitations on short term memory based on which FAQ types are classified into one of the following four classes: simple, medium, complex, and complex-complex.
摘要:
A method and apparatus are disclosed for robust, text-independent (and text-dependent) speaker recognition in which identification of a speaker is based on selected spectral information from the speaker's voice. Traditionally, speaker recognition systems (i) render a speech sample in the frequency domain to produce a spectrum, (ii) produce cepstrum coefficients from the spectrum, (iii) produce a codebook from the cepstrum coefficients, and (iv) use the codebook as the feature measure for comparing training speech samples with testing speech samples. The present invention, on the other hand, introduces the important and previously unknown step of truncating the spectrum prior to producing the cepstrum coefficients. Through the use of selected spectra as the feature measure for speaker recognition, the present invention has been shown to yield significant improvements in performance over prior art systems.