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    Summarization of conversation threads
    5.
    发明授权
    Summarization of conversation threads 有权
    会话主题汇总

    公开(公告)号：US09116984B2

    公开(公告)日：2015-08-25

    申请号：US13170787

    申请日：2011-06-28

    申请人： Nicholas Caldwell ,  Saliha Azzam ,  Diego Perez Del Carpio ,  Ye-Yi Wang ,  Yizheng Cai ,  Michael Gamon

    发明人： Nicholas Caldwell ,  Saliha Azzam ,  Diego Perez Del Carpio ,  Ye-Yi Wang ,  Yizheng Cai ,  Michael Gamon

    IPC分类号： G06F17/30

    CPC分类号： G06F17/30719

    摘要： Automatically summarizing electronic communication conversation threads is provided. Electronic mails, text messages, tasks, questions and answers, meeting requests, calendar items, and the like are processed via a combination of natural language processing and heuristics. For a given conversation thread, for example, an electronic mail thread associated with a given task, a text summary of the thread is generated to highlight the most important text in the thread. The text summary is presented to a user in a visual user interface to allow the user to quickly understand the significance or relevance of the thread.

    摘要翻译： 提供自动汇总电子通信对话线程。 通过自然语言处理和启发式的组合处理电子邮件，短信，任务，问题和答案，会议请求，日历项目等。 对于给定的对话线程，例如，与给定任务相关联的电子邮件线程，生成线程的文本摘要以突出线程中最重要的文本。 文本摘要在可视化用户界面中呈现给用户，以允许用户快速了解线程的重要性或相关性。

    Summarization of Conversation Threads
    6.
    发明申请
    Summarization of Conversation Threads 有权
    对话主题汇总

    公开(公告)号：US20130006973A1

    公开(公告)日：2013-01-03

    申请号：US13170787

    申请日：2011-06-28

    申请人： Nicholas Caldwell ,  Saliha Azzam ,  Diego Perez Del Carpio ,  Ye-Yi Wang ,  Yizheng Cai ,  Michael Gamon

    发明人： Nicholas Caldwell ,  Saliha Azzam ,  Diego Perez Del Carpio ,  Ye-Yi Wang ,  Yizheng Cai ,  Michael Gamon

    IPC分类号： G06F17/30

    CPC分类号： G06F17/30719

    摘要： Automatically summarizing electronic communication conversation threads is provided. Electronic mails, text messages, tasks, questions and answers, meeting requests, calendar items, and the like are processed via a combination of natural language processing and heuristics. For a given conversation thread, for example, an electronic mail thread associated with a given task, a text summary of the thread is generated to highlight the most important text in the thread. The text summary is presented to a user in a visual user interface to allow the user to quickly understand the significance or relevance of the thread.

    摘要翻译： 提供自动汇总电子通信对话线程。 通过自然语言处理和启发式的组合处理电子邮件，短信，任务，问题和答案，会议请求，日历项目等。 对于给定的对话线程，例如，与给定任务相关联的电子邮件线程，生成线程的文本摘要以突出线程中最重要的文本。 文本摘要在可视化用户界面中呈现给用户，以允许用户快速了解线程的重要性或相关性。

    Automatic Question and Answer Detection
    7.
    发明申请
    Automatic Question and Answer Detection 有权
    自动问答检测

    公开(公告)号：US20130007037A1

    公开(公告)日：2013-01-03

    申请号：US13170879

    申请日：2011-06-28

    申请人： Saliha Azzam ,  Nicholas Caldwell ,  Diego Perez Del Carpio

    发明人： Saliha Azzam ,  Nicholas Caldwell ,  Diego Perez Del Carpio

    IPC分类号： G06F17/30

    CPC分类号： G06F17/30654 ,  G06Q10/107

    摘要： Automatic detection of question and answer pairs contained in electronic communications channels is provided. Communications channels for a given enterprise, for example, emails, text message strings, and discussion forum strings are analyzed according to one or more features or patterns that are indicative of questions for detecting whether one or more questions are posed in a given communication. Next, answers that are relevant to identified questions are similarly identified by analyzing one or more communications for features and patterns that are indicative of answers to a question, and more particularly, to an identified question. Once an identified question is linked to an identified answer, the linked question and answer pair is stored in a publicly available repository for future reference by users having access to the repository.

    摘要翻译： 提供了电子通信通道中包含的问答对的自动检测。 根据指示用于检测在给定通信中是否提出一个或多个问题的问题的一个或多个特征或模式来分析给定企业的通信信道，例如电子邮件，文本消息字符串和讨论论坛字符串。 接下来，通过分析指示问题的答案的特征和模式的一个或多个通信，并且更具体地，涉及已识别的问题，类似地识别与所识别的问题相关的答案。 一旦识别的问题与确定的答案相关联，则所连接的问题和答案对存储在公开可用的存储库中，以供有权访问存储库的用户将来参考。

    Automatic question and answer detection
    8.
    发明授权
    Automatic question and answer detection 有权
    自动问答检测

    公开(公告)号：US08560567B2

    公开(公告)日：2013-10-15

    申请号：US13170879

    申请日：2011-06-28

    申请人： Saliha Azzam ,  Nicholas Caldwell ,  Diego Perez Del Carpio

    发明人： Saliha Azzam ,  Nicholas Caldwell ,  Diego Perez Del Carpio

    IPC分类号： G06F17/30

    CPC分类号： G06F17/30654 ,  G06Q10/107

    摘要： Automatic detection of question and answer pairs contained in electronic communications channels is provided. Communications channels for a given enterprise, for example, emails, text message strings, and discussion forum strings are analyzed according to one or more features or patterns that are indicative of questions for detecting whether one or more questions are posed in a given communication. Next, answers that are relevant to identified questions are similarly identified by analyzing one or more communications for features and patterns that are indicative of answers to a question, and more particularly, to an identified question. Once an identified question is linked to an identified answer, the linked question and answer pair is stored in a publicly available repository for future reference by users having access to the repository.

    摘要翻译： 提供了电子通信通道中包含的问答对的自动检测。 根据指示用于检测在给定通信中是否提出一个或多个问题的问题的一个或多个特征或模式来分析给定企业的通信信道，例如电子邮件，文本消息字符串和讨论论坛字符串。 接下来，通过分析指示问题的答案的特征和模式的一个或多个通信，并且更具体地，涉及已识别的问题，类似地识别与所识别的问题相关的答案。 一旦识别的问题与确定的答案相关联，则所连接的问题和答案对存储在公开可用的存储库中，以供有权访问存储库的用户将来参考。

    Electronic Conversation Topic Detection
    9.
    发明申请
    Electronic Conversation Topic Detection 审中-公开
    电子对话主题检测

    公开(公告)号：US20130007137A1

    公开(公告)日：2013-01-03

    申请号：US13171238

    申请日：2011-06-28

    申请人： Saliha Azzam ,  Nicholas Caldwell ,  Diego Perez Del Carpio

    发明人： Saliha Azzam ,  Nicholas Caldwell ,  Diego Perez Del Carpio

    IPC分类号： G06F15/16

    CPC分类号： H04L51/16 ,  G06F17/2745

    摘要： Automatic conversation topic detection, generation and storage are provided. Electronic conversation threads and associated metadata for a variety of types of electronic communications are retrieved. Topic properties such as keywords or terms and information about the conversation threads are extracted from the conversation threads and metadata. Extracted thread terms and properties are used for identification of a topic title associated with the conversation threads and metadata. An identified topic title is compared with previously identified topics to determine whether the identified topic is new or whether the identified topic is the same as a previously identified topic. A short and useful topic title is generated in order to allow subsequent users to know what the conversation thread is about at a glance. A user interface component may allow users to accept, reject or modify a generated topic title.

    摘要翻译： 提供自动对话主题检测，生成和存储。 检索用于各种类型的电子通信的电子对话线程和相关联的元数据。 主题属性，如关键词或术语，以及有关对话线程的信息都从会话线程和元数据中提取出来。 提取的线​​程项和属性用于识别与会话线程和元数据相关联的主题标题。 将识别的主题标题与先前识别的主题进行比较，以确定所识别的主题是新的还是所识别的主题是否与先前识别的主题相同。 生成一个简短有用的主题标题，以便后续用户能够一目了然地了解会话主题。 用户界面组件可以允许用户接受，拒绝或修改所生成的主题标题。