公开(公告)号：US20140153562A1

公开(公告)日：2014-06-05

申请号：US13691306

申请日：2012-11-30

Applicant: VONAGE NETWORK, LLC

Inventor： Andrew BUCKO ,  Baruch STERMAN

IPC: H04L12/66

CPC classification number: H04L12/6418

Abstract: Systems and methods performed by a telephony device allow the telephony device to test the quality of multiple potential paths which can be used to conduct a telephony communication. By testing the conditions that presently exist, the telephony device can choose the path that is presently offering the best quality. A telephony communication may be setup over an initial path, and then subsequent testing may determine that it is best to switch to an alternate path offering better call quality. The initial path used for the telephony communication may be the one that offers the fastest initial connection. When multiple potential paths exist, the telephony communication may be conducted over a first path while keep alive messages are communicated over a second path so that the telephony communication can be quickly switched to the second path.

公开(公告)号：US20140153413A1

公开(公告)日：2014-06-05

申请号：US13690587

申请日：2012-11-30

Applicant: VONAGE NETWORK, LLC

Inventor： Andrew BUCKO ,  Baruch STERMAN

IPC: H04L12/56 ,  H04L29/06

CPC classification number: H04L45/22 ,  H04L43/0829 ,  H04L43/0858 ,  H04L43/087 ,  H04L43/0894 ,  H04L45/123 ,  H04L65/00 ,  H04L65/1069 ,  H04L65/1083 ,  H04L65/80 ,  H04M3/2236 ,  H04M7/0084

Abstract: Systems and methods performed by a telephony device allow the telephony device to test the quality of multiple potential paths which can be used to conduct a telephony communication. By testing the conditions that presently exist, the telephony device can choose the path that is presently offering the best quality. A telephony communication may be setup over an initial path, and then subsequent testing may determine that it is best to switch to an alternate path offering better call quality. The initial path used for the telephony communication may be the one that offers the fastest initial connection. When multiple potential paths exist, the telephony communication may be conducted over a first path while keep alive messages are communicated over a second path so that the telephony communication can be quickly switched to the second path.

Abstract translation: 由电话设备执行的系统和方法允许电话设备测试可用于进行电话通信的多个潜在路径的质量。 通过测试目前存在的条件，电话设备可以选择目前提供最佳质量的路径。 可以在初始路径上设置电话通信，然后随后的测试可以确定最好切换到提供更好通话质量的备用路径。 用于电话通信的初始路径可以是提供最快初始连接的路径。 当存在多个潜在路径时，可以通过第一路径进行电话通信，同时通过第二路径传送活着的消息，使得电话通信可以快速切换到第二路径。

公开(公告)号：US20140153409A1

公开(公告)日：2014-06-05

申请号：US13690052

申请日：2012-11-30

Applicant: VONAGE NETWORK, LLC

Inventor： Andrew BUCKO ,  Baruch STERMAN

IPC: H04L12/56 ,  H04L29/06

CPC classification number: H04L45/22 ,  H04L43/50 ,  H04L45/121 ,  H04L65/1069 ,  H04L67/327

Abstract: Systems and methods performed by a telephony device allow the telephony device to test the quality of multiple potential paths which can be used to conduct a telephony communication. By testing the conditions that presently exist, the telephony device can choose the path that is presently offering the best quality. A telephony communication may be setup over an initial path, and then subsequent testing may determine that it is best to switch to an alternate path offering better call quality. The initial path used for the telephony communication may be the one that offers the fastest initial connection. When multiple potential paths exist, the telephony communication may be conducted over a first path while keep alive messages are communicated over a second path so that the telephony communication can be quickly switched to the second path.

公开(公告)号：US20160309026A1

公开(公告)日：2016-10-20

申请号：US14686960

申请日：2015-04-15

Applicant: VONAGE NETWORK LLC

Inventor： Baruch STERMAN ,  Stephen HUDEK ,  Bryan STOKES

IPC: H04M3/51

CPC classification number: H04M3/5116 ,  H04L65/1006 ,  H04M3/42059 ,  H04M3/42348 ,  H04M3/42357 ,  H04M7/0075 ,  H04M2242/04

Abstract: In one of its aspects the technology disclosed herein concerns an Internet Protocol (IP) telephony communication system (20) comprising a location server (150(13)) and a call server (52). The location server (150(13)) is configured to obtain a first virtual identifier associated with a first telephony visit associated with a customer account to a first physical location and to obtain a second virtual identifier associated with a second telephony visit associated with the customer account to a second physical location. The location server (150(13)) is configured to obtain the first virtual identifier and the second virtual identifier in coordination with an emergency answering service (58). The call server (52) is configured to provide the emergency answering service (58) with an appropriate one of the first virtual identifier and the second virtual identifier in accordance with whichever of the first physical location and the second location is an emergency location from which an emergency call associated with the customer account is placed.

Abstract translation: 在其中的一个方面，本文公开的技术涉及包括位置服务器（150（13））和呼叫服务器（52）的因特网协议（IP）电话通信系统（20）。 位置服务器（150（13））被配置为获得与与客户帐户相关联的第一电话访问相关联的第一虚拟标识符到第一物理位置，并且获得与与客户相关联的第二电话访问相关联的第二虚拟标识符 帐户到第二个物理位置。 位置服务器（150（13））被配置为与紧急应答服务（58）协调获得第一虚拟标识符和第二虚拟标识符。 呼叫服务器（52）被配置为根据第一物理位置和第二位置是紧急位置来向紧急应答服务（58）提供第一虚拟标识符和第二虚拟标识符中的适当的一个，紧急应答服务 与客户帐户相关联的紧急呼叫被放置。

公开(公告)号：US20150024719A1

公开(公告)日：2015-01-22

申请号：US13945480

申请日：2013-07-18

Applicant: Vonage Network LLC

Inventor： Baruch STERMAN ,  Ido MINTZ ,  Sagie MACHLIN ,  Itay BIANCO ,  Tzahi Efrati

IPC: H04W4/16

CPC classification number: H04W4/16 ,  H04W4/00 ,  H04W4/21

Abstract: A method and system for customized communication routing based on contact relationships including attempting to reach a first contact of a plurality of contacts in a contact list and determining that the attempt to reach the first contact failed. The method and system then invokes an alternative action to reach the first contact by an agency of at least one of the plurality of contacts. The alternative action is based on a relationship between the first contact and the plurality of contacts and includes contacting one or more second contacts through a voice call and/or contacting the first contact concurrent with one or more second contacts through a text message. The relationship between the first contact and the plurality of contacts may be determined based on information provided from one or more communication devices and/or based on information obtained from a social network.

Abstract translation: 一种用于基于联系人关系的定制通信路由的方法和系统，包括尝试到达联系人列表中的多个联系人的第一联系人并且确定到达第一联系人的尝试失败。 所述方法和系统然后调用替代动作以由代理机构到达所述多个联系人中的至少一个的第一联系人。 替代动作基于第一联系人和多个联系人之间的关系，并且包括通过语音呼叫接触一个或多个第二联系人和/或通过文本消息与一个或多个第二联系人同时接触第一联系人。 可以基于从一个或多个通信设备提供的信息和/或基于从社交网络获得的信息来确定第一联系人和多个联系人之间的关系。