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    Context aware transactions performed on integrated service platforms
    1.
    发明授权
    Context aware transactions performed on integrated service platforms 有权

    公开(公告)号：US10827000B1

    公开(公告)日：2020-11-03

    申请号：US16174367

    申请日：2018-10-30

    Applicant: West Corporation

    Inventor： Michael T Mateer ,  James K Boutcher ,  Jesse Andersen

    IPC: G06F15/16 ,  H04L29/08 ,  H04N21/475 ,  H04N21/45

    Abstract: Certain aspects of the present disclosure relate to user access to an application service that references user account information and previous user action information. One example method may include receiving, via a receiver device, user input information to access an application, the user input information including at least one action request and authorizing the user to access the application. The method may also include storing the user input information as part of a contextual history information record in a database memory, generating a response message to the selected at least one action request based on the contextual history information, and forwarding the response message to the user via a transmitter device.

    Context aware transactions performed on integrated service platforms
    2.
    发明授权
    Context aware transactions performed on integrated service platforms 有权
    在综合服务平台上执行的情境感知事务

    公开(公告)号：US09282126B1

    公开(公告)日：2016-03-08

    申请号：US14567859

    申请日：2014-12-11

    Applicant: West Corporation

    Inventor： Michael T. Mateer ,  James K. Boutcher ,  Jesse Andersen

    IPC: G06F21/30 ,  H04L29/06

    CPC classification number: H04L67/14 ,  G06F21/30 ,  G06Q30/04 ,  H04L29/06319 ,  H04L63/08 ,  H04L63/083 ,  H04L63/102 ,  H04L65/1069 ,  H04L65/1083 ,  H04L67/306 ,  H04M3/493 ,  H04M7/0024 ,  H04M2203/2038 ,  H04M2203/551

    Abstract: Certain aspects of the present disclosure relate to user access to an application service that references user account information and previous user action information. One example method may include receiving, via a receiver device, user input information to access an application, the user input information including at least one action request and authorizing the user to access the application. The method may also include storing the user input information as part of a contextual history information record in a database memory, generating a response message to the selected at least one action request based on the contextual history information, and forwarding the response message to the user via a transmitter device.

    Abstract translation: 本公开的某些方面涉及用户对参考用户帐户信息和先前用户动作信息的应用服务的访问。 一个示例性方法可以包括经由接收机设备接收用户输入信息以访问应用，用户输入信息包括至少一个动作请求并授权用户访问应用。 该方法还可以包括将用户输入信息作为上下文历史信息记录的一部分存储在数据库存储器中，基于上下文历史信息生成对所选择的至少一个动作请求的响应消息，并将响应消息转发给用户 通过发射机设备。

    Context aware transactions performed on integrated service platforms
    3.
    发明授权
    Context aware transactions performed on integrated service platforms 有权

    公开(公告)号：US10116751B1

    公开(公告)日：2018-10-30

    申请号：US15791572

    申请日：2017-10-24

    Applicant: West Corporation

    Inventor： Michael T. Mateer ,  James K. Boutcher ,  Jesse Andersen

    IPC: H04L29/06 ,  H04L29/08 ,  G06Q30/04

    Abstract: Certain aspects of the present disclosure relate to user access to an application service that references user account information and previous user action information. One example method may include receiving, via a receiver device, user input information to access an application, the user input information including at least one action request and authorizing the user to access the application. The method may also include storing the user input information as part of a contextual history information record in a database memory, generating a response message to the selected at least one action request based on the contextual history information, and forwarding the response message to the user via a transmitter device.

    Context aware transactions
    6.
    发明授权
    Context aware transactions 有权

    公开(公告)号：US10601927B1

    公开(公告)日：2020-03-24

    申请号：US16043266

    申请日：2018-07-24

    Applicant: West Corporation

    Inventor： Michael T. Mateer ,  James K. Boutcher ,  Jesse Andersen

    IPC: H04L29/08

    Abstract: Certain aspects of the present disclosure relate to a technique for configuring context aware sessions. A first session is provided using a first communication channel Contextual information of the first session is used to provide a second session using a second communication channel, wherein the second session is associated with the first session.

    Context aware transactions performed on integrated service platforms
    8.
    发明授权
    Context aware transactions performed on integrated service platforms 有权
    在综合服务平台上执行的上下文感知事务

    公开(公告)号：US09537959B1

    公开(公告)日：2017-01-03

    申请号：US15064200

    申请日：2016-03-08

    Applicant: West Corporation

    Inventor： Michael T. Mateer ,  James K. Boutcher ,  Jesse Andersen

    IPC: G06F21/30 ,  H04L29/08 ,  H04L29/06

    CPC classification number: H04L67/14 ,  G06F21/30 ,  G06Q30/04 ,  H04L29/06319 ,  H04L63/08 ,  H04L63/083 ,  H04L63/102 ,  H04L65/1069 ,  H04L65/1083 ,  H04L67/306 ,  H04M3/493 ,  H04M7/0024 ,  H04M2203/2038 ,  H04M2203/551

    Abstract: Certain aspects of the present disclosure relate to user access to an application service that references user account information and previous user action information. One example method may include receiving, via a receiver device, user input information to access an application, the user input information including at least one action request and authorizing the user to access the application. The method may also include storing the user input information as part of a contextual history information record in a database memory, generating a response message to the selected at least one action request based on the contextual history information, and forwarding the response message to the user via a transmitter device.

    Abstract translation: 本公开的某些方面涉及用户对参考用户帐户信息和先前用户动作信息的应用服务的访问。 一个示例性方法可以包括经由接收机设备接收用户输入信息以访问应用，用户输入信息包括至少一个动作请求并授权用户访问应用。 该方法还可以包括将用户输入信息作为上下文历史信息记录的一部分存储在数据库存储器中，基于上下文历史信息生成对所选择的至少一个动作请求的响应消息，并将响应消息转发给用户 通过发射机设备。

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