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公开(公告)号：US09275036B2
公开(公告)日：2016-03-01
申请号：US11614740
申请日：2006-12-21
CPC分类号： G06F17/30365 , G06F17/24 , G06F17/273 , G06F17/276 , G06F17/30309 , G06F17/30477 , G06F17/3053
摘要： A system and method for adaptive spell checking and correction. The method includes tracking frequencies of historical replacement strings of characters, and providing a list of “n” number of the historical replacement strings of characters in response to a string of characters which were previously changed or are not recognized.
摘要翻译： 一种用于自适应拼写检查和校正的系统和方法。 该方法包括跟踪历史替换字符串的频率，并响应于先前已更改或不被识别的字符串提供“n”个数字的历史替换字符串的列表。
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公开(公告)号：US07962955B2
公开(公告)日：2011-06-14
申请号：US11464581
申请日：2006-08-15
IPC分类号： G06F11/00
CPC分类号： G06F21/52
摘要： The present invention is a solution for detecting a spoofed command button in a pop-up window. The solution tracks the creation process of a pop-up window, detects the presence of command buttons in the pop-up window, verifies the value labeled on each command button in the pop-up window and determines a follow-up action generated from selecting a command button on the pop-up window.
摘要翻译： 本发明是用于在弹出窗口中检测欺骗命令按钮的解决方案。 解决方案跟踪弹出窗口的创建过程，在弹出窗口中检测到命令按钮的存在，验证弹出窗口中每个命令按钮上标记的值，并确定从选择中生成的后续操作 弹出窗口中的命令按钮。
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3.发明授权Methods and apparatus for monitoring communication through identification of priority-ranked keywords 有权通过识别优先级排名的关键字来监测通信的方法和装置公开(公告)号：US08712757B2
公开(公告)日：2014-04-29
申请号：US11621729
申请日：2007-01-10
IPC分类号： G06F17/27
CPC分类号： H04L65/1083 , H04L41/00 , H04L41/22 , H04L65/1096
摘要： A method for communication management includes receiving at least one keyword and receiving a replay time span input. Further, the method includes receiving a plurality of communication inputs including at least a first communication input and a second communication input, monitoring at least the first communication input and second communication input for the at least one keyword, and determining an instantiation of the at least one keyword in at least one of the first communication input and second communication input. Additionally, the method includes associating the determined instantiation with one of the first communication input and second communication input, and providing at least a portion of the communication associated with the determined instantiation based on the replay time span input responsive to the instantiation.
摘要翻译： 一种用于通信管理的方法包括接收至少一个关键字并接收重播时间跨度输入。 此外，该方法包括接收包括至少第一通信输入和第二通信输入的多个通信输入，至少监视至少一个关键字的第一通信输入和第二通信输入，以及至少确定至少一个 在第一通信输入和第二通信输入中的至少一个中的一个关键字。 另外，该方法包括将确定的实例与第一通信输入和第二通信输入之一相关联，并且基于响应于该实例的重放时间跨度输入来提供与所确定的实例的相关联的通信的至少一部分。
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公开(公告)号：US20080130865A1
公开(公告)日：2008-06-05
申请号：US11565824
申请日：2006-12-01
IPC分类号： H04M3/22
CPC分类号： H04M3/523 , H04M3/4285
摘要： A method for the enhancement of a call on-hold operation by the utilization of on-hold calling party feedback information, wherein the method comprises the steps of initiating a primary call from an operator of a communication device, receiving the primary call at a call center, and placing the primary call received at the call center from the communication device in a primary on-hold status state, and placing the on-hold received primary call in an incoming call queue at the call center. Further, the primary call is placed in a secondary on-hold status by the actions of the communication device in order for the communication device to receive a secondary call, the primary call's position in the call queue is maintained, and a response from the communication device is transmitted to the call center upon the call center's suspension of the on-hold status of the primary call.
摘要翻译： 一种用于通过使用保持呼叫方反馈信息来增强呼叫保持操作的方法，其中所述方法包括以下步骤：从通信设备的运营商发起主要呼叫，在呼叫中接收主要呼叫 中心，并将来自呼叫中心的主要呼叫从通信设备置于主要保持状态，并将保持接收的主要呼叫置于呼叫中心的呼入呼叫队列中。 此外，通过通信设备的动作将主呼叫置于辅助保持状态，以便通信设备接收辅助呼叫，维护主呼叫在呼叫队列中的位置，以及来自通信的响应 当呼叫中心暂停主呼叫的保持状态时，设备被传送到呼叫中心。
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公开(公告)号：US20080046975A1
公开(公告)日：2008-02-21
申请号：US11464581
申请日：2006-08-15
申请人： Gregory J. Boss , Gang Chen , Rick A. Hamilton , John S. Langford
发明人： Gregory J. Boss , Gang Chen , Rick A. Hamilton , John S. Langford
IPC分类号： H04L9/32
CPC分类号： G06F21/52
摘要： The present invention is a solution for detecting a spoofed command button in a pop-up window. The solution tracks the creation process of a pop-up window, detects the presence of command buttons in the pop-up window, verifies the value labeled on each command button in the pop-up window and determines a follow-up action generated from selecting a command button on the pop-up window.
摘要翻译： 本发明是用于在弹出窗口中检测欺骗命令按钮的解决方案。 解决方案跟踪弹出窗口的创建过程，在弹出窗口中检测到命令按钮的存在，验证弹出窗口中每个命令按钮上标记的值，并确定从选择中生成的后续操作 弹出窗口中的命令按钮。
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6.发明授权Administering a system dump on a redundant node controller in a computer system 有权在计算机系统中的冗余节点控制器上管理系统转储公开(公告)号：US07788520B2
公开(公告)日：2010-08-31
申请号：US11855355
申请日：2007-09-14
IPC分类号： G06F11/00
CPC分类号： G06F11/2038 , G06F11/0709 , G06F11/0778 , G06F11/2025
摘要： Administering a system dump on a redundant node controller including detecting a communications failure between a system controller and the redundant node controller; generating a unique identifier for the communications failure; instructing a primary node controller to provoke a system dump on the redundant node controller; provoking the system dump on the redundant node controller including suspending a processor of the redundant node controller and storing during the suspension of the processor the unique identifier for the communications failure and an instruction to execute the system dump on the redundant node controller; releasing the processor of the redundant node controller from suspension; in response to releasing the processor from suspension, identifying the unique identifier for the communications failure and the instruction to execute the system dump; and executing the system dump including associating the system dump with the unique identifier.
摘要翻译： 管理冗余节点控制器上的系统转储，包括检测系统控制器与冗余节点控制器之间的通信故障; 生成通信故障的唯一标识符; 指示主节点控制器在冗余节点控制器上引发系统转储; 引起冗余节点控制器上的系统转储，包括暂停冗余节点控制器的处理器，并且在处理器暂停期间存储用于通信故障的唯一标识符以及在冗余节点控制器上执行系统转储的指令; 释放冗余节点控制器的处理器暂停; 响应于释放处理器停止，识别通信故障的唯一标识符和执行系统转储的指令; 并执行系统转储，包括将系统转储与唯一标识符相关联。
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公开(公告)号：US07743274B2
公开(公告)日：2010-06-22
申请号：US11854329
申请日：2007-09-12
IPC分类号： G06F11/00
CPC分类号： G06F11/0709 , G06F11/0748 , G06F11/079 , G06F11/2005
摘要： Administering correlated error logs in a computer system having a system controller and one or more redundant node controllers including providing by the system controller to a redundant node controller a unique identifier for error logs; detecting by the system controller a communications failure between the system controller and the redundant node controller; in response to detecting the communications failure, generating by the system controller a system controller error log for the communications failure including the unique identifier; detecting by the redundant node controller the communications failure between the system controller and the redundant node controller; and in response to detecting the communications failure, generating by the redundant node controller a redundant node controller error log for the communications failure including the unique identifier.
摘要翻译： 在具有系统控制器和一个或多个冗余节点控制器的计算机系统中管理相关的错误日志，包括由系统控制器向冗余节点控制器提供用于错误日志的唯一标识符; 由系统控制器检测系统控制器与冗余节点控制器之间的通信故障; 响应于检测到通信故障，由系统控制器产生用于包括唯一标识符的通信故障的系统控制器错误日志; 由冗余节点控制器检测系统控制器与冗余节点控制器之间的通信故障; 并且响应于检测到通信故障，由冗余节点控制器产生包括唯一标识符的通信故障的冗余节点控制器错误日志。
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公开(公告)号：US20080168168A1
公开(公告)日：2008-07-10
申请号：US11621729
申请日：2007-01-10
IPC分类号： G06F15/16
CPC分类号： H04L65/1083 , H04L41/00 , H04L41/22 , H04L65/1096
摘要： A method for communication management includes receiving at least one keyword and receiving a replay time span input. Further, the method includes receiving a plurality of communication inputs including at least a first communication input and a second communication input, monitoring at least the first communication input and second communication input for the at least one keyword, and determining an instantiation of the at least one keyword in at least one of the first communication input and second communication input. Additionally, the method includes associating the determined instantiation with one of the first communication input and second communication input, and providing at least a portion of the communication associated with the determined instantiation based on the replay time span input responsive to the instantiation.
摘要翻译： 一种用于通信管理的方法包括接收至少一个关键字并接收重播时间跨度输入。 此外，该方法包括接收包括至少第一通信输入和第二通信输入的多个通信输入，至少监视至少一个关键字的第一通信输入和第二通信输入，以及至少确定至少一个 在第一通信输入和第二通信输入中的至少一个中的一个关键字。 另外，该方法包括将确定的实例与第一通信输入和第二通信输入之一相关联，并且基于响应于该实例的重放时间跨度输入来提供与所确定的实例的相关联的通信的至少一部分。
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公开(公告)号：US07734948B2
公开(公告)日：2010-06-08
申请号：US11842409
申请日：2007-08-21
IPC分类号： G06F11/00
CPC分类号： G06F11/2025 , G06F11/2038
摘要： Recovery of a redundant node controller in a computer system including determining a loss of a heartbeat for a predefined period of time between a system controller and the redundant node controller; in response to determining the loss of the heartbeat for the predefined period of time, checking network connectivity between the system controller and the redundant node controller; if there is network connectivity between the system controller and the redundant node controller, determining whether an application on the redundant node controller is running; and if an application on the redundant node controller is running, resetting the redundant node controller through a primary node controller.
摘要翻译： 恢复计算机系统中的冗余节点控制器，包括在系统控制器和冗余节点控制器之间的预定义时间段内确定心跳的丢失; 响应于在预定时间段内确定心跳的丢失，检查系统控制器与冗余节点控制器之间的网络连接; 如果系统控制器与冗余节点控制器之间存在网络连接，则确定冗余节点控制器上的应用是否正在运行; 并且如果冗余节点控制器上的应用程序正在运行，则通过主节点控制器重置冗余节点控制器。
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公开(公告)号：US20090055679A1
公开(公告)日：2009-02-26
申请号：US11842409
申请日：2007-08-21
IPC分类号： G06F11/00
CPC分类号： G06F11/2025 , G06F11/2038
摘要： Recovery of a redundant node controller in a computer system including determining a loss of a heartbeat for a predefined period of time between a system controller and the redundant node controller; in response to determining the loss of the heartbeat for the predefined period of time, checking network connectivity between the system controller and the redundant node controller; if there is network connectivity between the system controller and the redundant node controller, determining whether an application on the redundant node controller is running; and if an application on the redundant node controller is running, resetting the redundant node controller through a primary node controller.
摘要翻译： 恢复计算机系统中的冗余节点控制器，包括在系统控制器和冗余节点控制器之间的预定义时间段内确定心跳的丢失; 响应于在预定时间段内确定心跳的丢失，检查系统控制器与冗余节点控制器之间的网络连接; 如果系统控制器与冗余节点控制器之间存在网络连接，则确定冗余节点控制器上的应用是否正在运行; 并且如果冗余节点控制器上的应用程序正在运行，则通过主节点控制器重置冗余节点控制器。
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