METHOD AND SYSTEM FOR REAL-TIME IDENTIFICATION OF BLAST RADIUS OF A FAULT IN A GLOBALLY DISTRIBUTED VIRTUAL DESKTOP FABRIC

    公开(公告)号:US20240362098A1

    公开(公告)日:2024-10-31

    申请号:US18766373

    申请日:2024-07-08

    Applicant: Workspot, Inc.

    CPC classification number: G06F11/0712 G06F9/452 G06F11/0784 G06F11/079

    Abstract: A system and method for determining a blast radius of a major incident occurring in a virtual desktop system is disclosed. The virtual desktop system has interconnected service components and provides access to virtual desktops by client devices. An event collection module collects events from the service components. An aggregation module merges the collected events in a time-ordered stream, provides context to the events in the time-ordered stream through relationships between the collected events, and generates a correlated event stream. An analysis module determines a stream of problem reports from the correlated event stream. The analysis module determines a spike in the stream of problem reports and determines the attributes of the problem reports in the spike to define the major incident. The analysis module determines a scope of the major incident and a corresponding attribute, to determine a blast radius associated with the major incident in the desktop system.

    SYSTEM AND METHOD FOR AUTOMATED ANALYSIS AND UPGRADE FOR PROVISIONING A SET OF CLOUD REGIONS

    公开(公告)号:US20250068532A1

    公开(公告)日:2025-02-27

    申请号:US18599030

    申请日:2024-03-07

    Applicant: Workspot, Inc.

    Abstract: A system and method for selecting Cloud regions for supporting a virtual desktop on a client device is disclosed. The system includes a plurality of available Cloud regions that each include resources for providing a virtual desktop to a client device of a user via a network. A monitoring service is coupled to the available cloud regions. The monitoring service collects use data from the available cloud regions in relation to providing virtual desktops to other client devices. A resource management engine is coupled to the available cloud regions. The resource management engine determines a score for each of a plurality of sets of the Cloud regions in relation to the client device. A control plane selects a set of Cloud regions from the plurality of sets according to the determined scores of each of the sets to provide the virtual desktop to the client device.

    SYSTEM AND METHOD FOR CLOUD DESKTOP MANAGEMENT USING A SECURE CLOUD PROXY

    公开(公告)号:US20250030687A1

    公开(公告)日:2025-01-23

    申请号:US18503598

    申请日:2023-11-07

    Applicant: Workspot, Inc.

    Abstract: A system and method for isolating security credentials from a desktop management system using security Cloud proxy to communicate with a Cloud service provider system. Application programming interface (API) credentials are stored in a credential store managed by a secure proxy service system protected by a security environment. The secure proxy service system is interposed between the Cloud provider system and the desktop management service system. An operational request from the desktop service system is received by the secure proxy service system. The desktop service system is in network communication with a user device accessing the Cloud provider system. An API credential is retrieved from the credential store to authorize the operational request. An API adaptor is activated to communicate with an application programming interface (API) of the Cloud provider system to allow the Cloud provider to perform operational request.

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