公开(公告)号：US20180083825A1

公开(公告)日：2018-03-22

申请号：US15270402

申请日：2016-09-20

Applicant: XEROX CORPORATION

Inventor： Jagadeesh Chandra Bose Rantham Prabhakara ,  Avantika Gupta ,  Deepthi Chander ,  Ajith Ramanath ,  Koustuv Dasgupta ,  Ashish Garg

IPC: H04L12/24

CPC classification number: H04L41/065 ,  H04L41/069 ,  H04L41/5019

Abstract: The disclosed embodiments illustrate methods and systems for generating recommendations for client process execution of one or more client processes corresponding to a plurality of clients of an organization. The method comprises retrieving an event log including event data captured during execution of one or more processes in the organization to service a plurality of clients of a predefined type. The event log is analyzed across the plurality of clients to determine cross-clientele information including a process compliance deviation between an observed and an expected client process execution of the one or more processes. Thereafter, a set of root-causes of the process compliance deviation is determined based on process models of the one or more processes and/or decision rules of the organization. Further, one or more recommendations for the client process execution of the one or more processes of the organization are generated, based on the set of root-causes.

公开(公告)号：US20170076241A1

公开(公告)日：2017-03-16

申请号：US14849911

申请日：2015-09-10

Applicant: XEROX CORPORATION

Inventor： Shruti Kunde ,  Chithralekha Balamurugan ,  Deepthi Chander ,  Avantika Gupta

IPC: G06Q10/06 ,  G06Q50/00 ,  H04L29/08

CPC classification number: G06Q10/063112 ,  G06Q50/01

Abstract: The disclosed embodiments illustrate methods and systems for selecting a crowd workforce for processing a task. The method includes receiving a request from a requestor to process the task. The method further includes generating a set of rules based on at least one or more attributes associated with the task. The method further includes selecting a first set of crowd workers, from one or more crowd workers, based on at least a triggering of one or more rules from the set of rules. The triggering of the one or more rules is based on at least a set of threshold values associated with the one or more crowd workers. The method further includes displaying a resource graph on a display screen of a requestor-computing device associated with a requestor, where the resource graph represents at least the first set of crowd workers.

Abstract translation: 所公开的实施例示出了用于选择用于处理任务的人群劳动力的方法和系统。 该方法包括从请求者接收请求以处理该任务。 该方法还包括基于与任务相关联的至少一个或多个属性生成一组规则。 该方法进一步包括从一组或多名群众工作者至少基于该组规则触发一个或多个规则来选择第一组人群工作者。 一个或多个规则的触发基于与一个或多个群众工作者相关联的至少一组阈值。 该方法还包括在与请求者相关联的请求者计算设备的显示屏幕上显示资源图，其中资源图表至少是第一组人群工作者。