公开(公告)号：US10282144B2

公开(公告)日：2019-05-07

申请号：US13799019

申请日：2013-03-13

Applicant: Palo Alto Research Center Incorporated ,  Xerox Corporation

Inventor： Rong Zhou ,  Sudhendu Rai ,  Minh Binh Do

IPC: G06F3/12 ,  G06Q10/06

Abstract: To preserve job integrity and minimize multi-site coordination overhead such as shipping, a technique to control the amount of outsourcing activities in a distributed manufacturing environment is provided. This approach to multi-site scheduling allows outsourcing control for distributed cellular manufacturing based on scheduling constraints called outsourcing group constraints.

公开(公告)号：US20140268211A1

公开(公告)日：2014-09-18

申请号：US13799019

申请日：2013-03-13

Applicant: PALO ALTO RESEARCH CENTER INCORPORATED ,  XEROX CORPORATION

Inventor： Rong Zhou ,  Sudhendu Rai ,  Minh Binh Do

IPC: G06F3/12

CPC classification number: G06F3/1211 ,  G06F3/126 ,  G06F3/1275 ,  G06F3/1285 ,  G06Q10/06

Abstract: To preserve job integrity and minimize multi-site coordination overhead such as shipping, a technique to control the amount of outsourcing activities in a distributed manufacturing environment is provided. This approach to multi-site scheduling allows outsourcing control for distributed cellular manufacturing based on scheduling constraints called outsourcing group constraints.

Abstract translation: 为了保持工作的完整性和尽量减少诸如运输的多站点协调开销，提供了一种在分布式制造环境中控制外包活动量的技术。 这种多站点调度方法允许基于称为外包组约束的调度约束进行分布式蜂窝制造的外包控制。

公开(公告)号：US20170262868A1

公开(公告)日：2017-09-14

申请号：US15064642

申请日：2016-03-09

Applicant: XEROX CORPORATION

Inventor： Geetha Manjunath ,  Avinash Sharma ,  Narayanan Unny Edakunni ,  Divanshu Gupta ,  Manoj Gupta ,  Shruti Kunde ,  Rong Zhou

IPC: G06Q30/02 ,  G06F17/30 ,  G06Q30/00

CPC classification number: G06Q30/0201 ,  G06F16/3344 ,  G06F16/8358 ,  G06F16/9024 ,  G06F16/90335 ,  G06F16/9038 ,  G06F16/907 ,  G06Q30/016

Abstract: A method and a system are provided to derive one or more observations between a plurality of parameters in customer care data. The method includes receiving customer care data from a plurality of data sources. Thereafter the customer care data is transformed to create a plurality of data structures utilizing one or more semantic web protocols. The plurality of data structures represents a relationship between one or more parameters in the customer care data. Thereafter a subset of data structures is extracted from the plurality of data structures based on a query received via a query interface. One or more graph analytics techniques are applied on the subset of data structures to determine one or more observations associated with the subset of data structures. Thereafter the one or more observations pertaining to the subset of data structures are displayed on a display screen.