摘要:
An information system has a plurality of network apparatuses, a plurality of node apparatuses and a computer that analyzes a cause of an event that occurred. A storage resource for the computer stores rules including conditions indicating events that occur in the network apparatuses and the node apparatuses, and conclusion. The computer generates an aggregate internal condition object for aggregating information on the occurrences of events of a plurality of condition objects corresponding to the conditions of the plurality of network apparatuses, and associates the aggregate internal condition object with the condition objects corresponding to the conditions of the network apparatuses, condition objects corresponding to the conditions of the node apparatuses, and conclusion objects corresponding to the conclusions.
摘要:
The management system of the present invention is capable of efficiently discovering each apparatus coupled to a communication network. The management server 1 judges a type of an apparatus coupled to a communication network 5 on the basis of service utilization information T1, which is acquired from a discovered device or acquired from a device (an iSNS server 4, for example) having a name server function for resolving an address from a public name, and on the basis of discovery management information prepared beforehand (S1, S2). The management server 1 acquires a communication protocol in accordance with the type of the apparatus from protocol selection rules T3, and attempts authentication of the apparatus by using the communication protocol (S3).
摘要:
The management system of the present invention is capable of efficiently discovering each apparatus coupled to a communication network. The management server 1 judges a type of an apparatus coupled to a communication network 5 on the basis of service utilization information T1, which is acquired from a discovered device or acquired from a device (an iSNS server 4, for example) having a name server function for resolving an address from a public name, and on the basis of discovery management information prepared beforehand (S1, S2). The management server 1 acquires a communication protocol in accordance with the type of the apparatus from protocol selection rules T3, and attempts authentication of the apparatus by using the communication protocol (S3).
摘要:
In the system management server, an information processing apparatus that is an event-information acquisition target is registered as a monitored apparatus in configuration information; event information that complies with a rule stored in advance is identified from among a plurality of pieces of event information stored in the system management server; a server apparatus for a network service related to the event information is identified; and a message is displayed which indicates that the cause of the event that occurred in a client information processing apparatus which has generated event information is an event related to the network service, which occurred in the server apparatus.
摘要:
There is provided a failure analysis function capable of reducing the time required to resolve a failure in a piece of equipment to be monitored. When the failure analysis function senses that the status of a piece of equipment which had been abnormal has returned to normal, it displays, of failure analysis results, one based on an equipment abnormality which has been resolved in a GUI separately from the other analysis results. If a failure analysis result is derived based on a plurality of failure events, the failure analysis function displays the failure analysis result in the GUI separately from the other failure analysis results when all of the failure events are confirmed to be resolved (see FIG. 16).
摘要:
A management server includes a meta rule for identifying an event to be a root cause and a failure recovery method that corresponds to the meta rule for an event capable of occurring in a plurality of node apparatuses, and also displays a cause event to be a root cause of an event detected by the management server, and a method for recovering from this cause event.
摘要:
The present invention realizes root cause analysis processing with a high certainty factor while holding down management cost. In the present invention, besides one or more condition events which could occur in a node apparatus, an additional event different from the condition events is introduced into an analysis rule for a root cause analysis. This analysis rule indicates a relation between the condition events and additional event and a conclusion event recognized as a failure factor according to satisfaction of the condition events and additional event. The additional event is a command for instructing execution of an action for acquiring additional information from the node apparatus according to a satisfaction state of the one or more condition events. A detected state is applied to the analysis rule, a certainty factor as information indicating possibility of occurrence of a failure in the node apparatus is calculated on the basis of satisfaction or non-satisfaction of the condition events and an execution result of the action, and a root cause analysis result is generated. The obtained root cause analysis result is output according to necessity.
摘要:
There is provided a failure analysis function capable of reducing the time required to resolve a failure in a piece of equipment to be monitored. When the failure analysis function senses that the status of a piece of equipment which had been abnormal has returned to normal, it displays, of failure analysis results, one based on an equipment abnormality which has been resolved in a GUI separately from the other analysis results. If a failure analysis result is derived based on a plurality of failure events, the failure analysis function displays the failure analysis result in the GUI separately from the other failure analysis results when all of the failure events are confirmed to be resolved (see FIG. 16).
摘要:
A management apparatus for managing a computer system stores configuration information of multiple management-target apparatuses based on multiple first information received from multiple management-target apparatuses. The management apparatus, based on the configuration information and multiple additional component application condition information, determines whether or not to use multiple additional component information to acquire multiple second information from the multiple management-target apparatuses. The management apparatus, in a case where a determination to carry out acquisition is made, uses the multiple additional component information to receive the multiple second information from the multiple management-target apparatuses, and based on the multiple second information, either creates or updates the management information of the multiple management-target apparatuses.
摘要:
To quickly establish an inferring result when a problem is detected in an operation management system equipped with a rule-based inference processing function, there is provided a method of collecting information for managing a computer system equipped with a plurality of devices. The computer system holds rule for associating a plurality of events with a conclusion output when all of the plurality of events have been detected. The method includes: executing, at a first interval, polling to obtain information indicating whether each of the plurality of events has been detected; judging whether the plurality of events have been detected; and executing, upon judgment that at least one of the plurality of events has been detected and none of the remaining events have been detected, before execution of next polling at the first interval, polling to obtain information indicating whether at least one of the undetected remaining events has been detected.