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1.发明授权Method and apparatus for enabling purchasers of products to obtain return information and to initiate product returns via an on-line network connection 有权用于使产品购买者获得返回信息并通过在线网络连接发起产品退货的方法和装置公开(公告)号：US09292854B2
公开(公告)日：2016-03-22
申请号：US14100696
申请日：2013-12-09
申请人： e2interactive, Inc.
CPC分类号： G06Q30/016 , G06Q10/00 , G06Q10/0833 , G06Q10/0835 , G06Q10/0837 , G06Q30/00 , G06Q30/06 , G06Q40/00 , G06Q40/04
摘要： An electronic registration system facilitates authorized product returns. A retailer sales associate is prompted to enter individual product identification information such as an individual serial number. This individual product identification information is stored in a database, along with the date on which the product was sold and an appropriate UPC code, SKU number, or manufacturer code. A check digit algorithm may be used to verify the serial number prior to storage. A sales receipt may be imprinted with at least the date of the transaction and the serial number. When a product is returned, the retailer may cross-reference the serial number on the product with that on the receipt to verify the sales receipt. Otherwise, the database may be searched for sales information. A customer may also access a return authorization engine via the Internet to obtain return approval, an authorization number, return instructions, etc.
摘要翻译： 电子注册系统有助于授权产品退货。 提示零售商销售员被输入单独的产品识别信息，如单个序列号。 这个单独的产品识别信息与产品销售日期以及适当的UPC代码，SKU编号或制造商代码一起存储在数据库中。 可以使用校验位算法在存储之前验证序列号。 销售收据至少可以印在交易日期和序列号上。 当产品退回时，零售商可以将产品上的序列号与收据上的序列号进行交叉引用，以验证销售收据。 否则，可以搜索数据库以获取销售信息。 客户还可以通过互联网访问退货授权引擎，以获得退货许可，授权号，退货指示等。
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公开(公告)号：US09846871B2
公开(公告)日：2017-12-19
申请号：US14223238
申请日：2014-03-24
申请人： e2interactive, Inc.
发明人： Peter J. Junger , Jeremy Prellwitz
CPC分类号： G06Q20/208 , G06Q10/087
摘要： Certain exemplary embodiments relate to techniques for determining the correct item serial number structure, even when information regarding the serial number data and/or structure is lacking. Such techniques advantageously promote data integrity by helping to ensure that the desired data is captured correctly, while also reducing (and sometimes even eliminating) the need to obtain detailed information regarding serial number structure and intelligence that sometimes is guarded by producers/manufacturers. Statistical sampling of collected unknown data formats may be used to help decipher product identification numbers (or other numbers) such as product serial numbers through a repetitive process of scanning a known constant such as the UPC number, followed by a variable number such as a products serial number. Certain exemplary embodiments check serial number against a database containing algorithms to determine if and which algorithm is used to create such serial numbers.
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3.发明授权公开(公告)号：US10417641B2
公开(公告)日：2019-09-17
申请号：US14318896
申请日：2014-06-30
申请人： e2interactive, Inc.
发明人： Maridee Joy Maraz , Peter J. Junger
摘要： Certain exemplary embodiments described herein relate to the field of electronic registration (ER) of purchased products and, more particularly, to improved electronic registration techniques purchase-side and/or return-side handling of recalled items. Certain exemplary embodiments on the purchase-side may help to filter-out products that have recalled been before they are purchased. Certain exemplary embodiments on the return-side may help enable recall return overrides, thus facilitating the acceptance of recalled products even though they might not qualify under an original return/warranty policy. Advantageously, more and more recalled products may be filtered out of circulation through the use of purchase-side and/or return-side recall watch list checking techniques of certain exemplary embodiments. Such purchase-side and/or return-side recall watch list checking may be performed together with or separate from electronic registration techniques in different exemplary embodiments.
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公开(公告)号：US10445743B2
公开(公告)日：2019-10-15
申请号：US14223345
申请日：2014-03-24
申请人： e2interactive, Inc.
发明人： Brian Cheney , Peter J. Junger
摘要： A non-serialized electronic product registration (ER) system and method which enables return qualification information to be provided upon request for non-serialized products. Retailer specific return policies are enforced by providing the ER system with retailer return policies for UPCs, SKUs, model numbers and/or other non-unique product identifiers. The retailer periodically provides information to the ER system that indicates the last date on which products having a particular non-unique identifier have been sold. The ER system then determine the last date on which such products can be returned and provides non-serialized return qualification information to the retailer upon request.
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