公开(公告)号：US20210211491A1

公开(公告)日：2021-07-08

申请号：US17070836

申请日：2020-10-14

Applicant: salesforce.com, inc.

Inventor： Andrey Gusev ,  Ronald Yang ,  Scott Hansma ,  Jesse Collins ,  Alan Arbizu

IPC: H04L29/08 ,  H04L12/861 ,  G06N20/00 ,  G06F16/2455 ,  G06F9/50 ,  H04L12/26 ,  H04L12/803

Abstract: Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.

公开(公告)号：US10452997B2

公开(公告)日：2019-10-22

申请号：US14953672

申请日：2015-11-30

Applicant: salesforce.com, inc.

Inventor： Ronald Yang ,  Vijayanth Devadhar ,  Manoj Cheenath

IPC: H04L12/803 ,  H04L12/26 ,  H04L29/08 ,  G06N20/00 ,  H04L12/861 ,  G06F16/2455 ,  G06F9/50

Abstract: Systems and techniques for utilizing resource aware queues and/or service sharing in a multi-server environment. Requests directed to an application server are received into one or more queues in front of the application server. An acknowledgement of the requests is provided in response to the requests being received by the one or more queues. Metadata associated with the requests is utilized to manage the one or more queues. The requests from the one or more queues are processed based on the metadata.

公开(公告)号：US11153371B2

公开(公告)日：2021-10-19

申请号：US16568149

申请日：2019-09-11

Applicant: salesforce.com, inc.

Inventor： Ronald Yang ,  Vijayanth Devadhar ,  Manoj Cheenath

IPC: G06N20/00 ,  H04L29/08 ,  H04L12/861 ,  G06F16/2455 ,  G06F9/50 ,  H04L12/26 ,  H04L12/803

Abstract: Systems and techniques for utilizing resource aware queues and/or service sharing in a multi-server environment. According to an example, an application server employs a traffic light metaphor to represent a utilization level of resources of the application server by associating a traffic light with each resource. A mapping is maintained that associates service requests with corresponding sets of affected traffic lights. A deferred queue is maintained for each traffic light to facilitate throttling of service requests directed to the application server that involve a resource that is under pressure. Responsive to receiving a service request directed to the application server, the service request is added directly or indirectly to one of multiple queues maintained in front of the application server based on a priority associated with the service request. Service requests are serviced from the queues in accordance with a priority associated with the queues.

公开(公告)号：US20230016877A1

公开(公告)日：2023-01-19

申请号：US17936301

申请日：2022-09-28

Applicant: salesforce.com, inc.

Inventor： Andrey Gusev ,  Ronald Yang ,  Scott Hansma ,  Jesse Collins ,  Alan Arbizu

IPC: H04L67/1008 ,  H04L49/90 ,  G06N20/00 ,  G06F16/2455 ,  H04L69/329 ,  H04L67/1014 ,  H04L67/1001 ,  G06F9/50 ,  H04L43/0876 ,  H04L47/125 ,  H04L67/10

Abstract: Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.

公开(公告)号：US20200005190A1

公开(公告)日：2020-01-02

申请号：US16568149

申请日：2019-09-11

Applicant: salesforce.com, inc.

Inventor： Ronald Yang ,  Vijayanth Devadhar ,  Manoj Cheenath

IPC: G06N20/00 ,  H04L29/08 ,  H04L12/861 ,  G06F16/2455 ,  G06F9/50 ,  H04L12/26 ,  H04L12/803

Abstract: Systems and techniques for utilizing resource aware queues and/or service sharing in a multi-server environment. According to an example, an application server employs a traffic light metaphor to represent a utilization level of resources of the application server by associating a traffic light with each resource. A mapping is maintained that associates service requests with corresponding sets of affected traffic lights. A deferred queue is maintained for each traffic light to facilitate throttling of service requests directed to the application server that involve a resource that is under pressure. Responsive to receiving a service request directed to the application server, the service request is added directly or indirectly to one of multiple queues maintained in front of the application server based on a priority associated with the service request. Service requests are serviced from the queues in accordance with a priority associated with the queues.

公开(公告)号：US20190354891A1

公开(公告)日：2019-11-21

申请号：US16259964

申请日：2019-01-28

Applicant: salesforce.com, inc.

Inventor： Andrey Gusev ,  Ronald Yang ,  Scott Hansma ,  Jesse Collins ,  Alan Arbizu

IPC: G06N20/00 ,  G06F16/2455 ,  H04L29/08 ,  H04L12/26 ,  G06F9/50 ,  H04L12/803 ,  H04L12/861

Abstract: Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.

公开(公告)号：US10810514B2

公开(公告)日：2020-10-20

申请号：US16259964

申请日：2019-01-28

Applicant: salesforce.com, inc.

Inventor： Andrey Gusev ,  Ronald Yang ,  Scott Hansma ,  Jesse Collins ,  Alan Arbizu

IPC: G06F15/16 ,  G06N20/00 ,  H04L29/08 ,  H04L12/861 ,  G06F16/2455 ,  G06F9/50 ,  H04L12/26 ,  H04L12/803

Abstract: Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.

公开(公告)号：US10762435B2

公开(公告)日：2020-09-01

申请号：US14805056

申请日：2015-07-21

Applicant: salesforce.com, inc.

Inventor： Ronald Yang ,  Vijayanth Devadhar ,  Manoj Cheenath

IPC: H04L29/08 ,  H04L12/861 ,  G06N20/00 ,  G06F16/2455 ,  G06F9/50 ,  H04L12/26 ,  H04L12/803

Abstract: Systems and techniques for servicing requests in an environment having multiple application servers each having one or more queues to store indications of requests to be serviced by the application servers. A utilization level is determined for a first application server of the multiple application servers. The utilization level is compared to a pre-selected utilization threshold level. The system determines whether to service requests allocated to other application servers in response to the comparing. At least one request allocated to a second application server for servicing.

公开(公告)号：US20150235144A1

公开(公告)日：2015-08-20

申请号：US14703682

申请日：2015-05-04

Applicant: salesforce.com, inc.

Inventor： Andrey Gusev ,  Ronald Yang ,  Scott Hansma ,  Jesse Collins ,  Alan Arbizu

IPC: G06N99/00 ,  G06F17/30

CPC classification number: G06N99/005 ,  G06F9/5011 ,  G06F17/30477 ,  G06F2209/5019 ,  H04L29/08072 ,  H04L43/0876 ,  H04L47/125 ,  H04L49/90 ,  H04L67/10 ,  H04L67/1002

Abstract: Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.

Abstract translation: 有效利用系统资源的方法和系统。 接收到对资源的​​访问的多个请求。 每个请求都有相关的功能组。 分析每个请求的一组特征以收集关于多个请求的观察。 基于观察结果生成预测后续请求的结果的功能。 根据该功能分配资源以服务后续请求。

公开(公告)号：US11496555B2

公开(公告)日：2022-11-08

申请号：US17070836

申请日：2020-10-14

Applicant: salesforce.com, inc.

Inventor： Andrey Gusev ,  Ronald Yang ,  Scott Hansma ,  Jesse Collins ,  Alan Arbizu

IPC: G06F15/16 ,  H04L67/1008 ,  H04L49/90 ,  G06N20/00 ,  G06F16/2455 ,  H04L69/329 ,  H04L67/1014 ,  H04L67/1001 ,  G06F9/50 ,  H04L43/0876 ,  H04L47/125 ,  H04L67/10

Abstract: Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.