公开(公告)号：US20190236504A1

公开(公告)日：2019-08-01

申请号：US15882751

申请日：2018-01-29

Applicant: Salesforce.Com, Inc.

Inventor： Roojuta Lalani ,  Tyler Shopshire ,  Kavya Murali ,  Neeraj Ahuja ,  Sudhakara Reddy Peddi

IPC: G06Q10/06

CPC classification number: G06Q10/06315 ,  G06Q10/087

Abstract: A method for technical field service inventory management has been developed. A software platform manages product inventory for use by a field service technician. The platform creates objects for a work order, a product required, a location, an address/appointment, a product item, a product item transaction and a product item consumed. The product item consumed object is used to automatically update the status of product inventory as the product is used by the field service technician.

公开(公告)号：US10650337B2

公开(公告)日：2020-05-12

申请号：US15882751

申请日：2018-01-29

Applicant: salesforce.com, inc.

Inventor： Roojuta Lalani ,  Tyler Shopshire ,  Kavya Murali ,  Neeraj Ahuja ,  Sudhakara Reddy Peddi

IPC: G06Q10/06 ,  G06Q10/08

Abstract: A method for technical field service inventory management has been developed. A software platform manages product inventory for use by a field service technician. The platform creates objects for a work order, a product required, a location, an address/appointment, a product item, a product item transaction and a product item consumed. The product item consumed object is used to automatically update the status of product inventory as the product is used by the field service technician.