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1.发明授权Customizing standard formula fields in a multi-tenant database system environment 有权在多租户数据库系统环境中自定义标准公式字段公开(公告)号：US09244954B2
公开(公告)日：2016-01-26
申请号：US14485329
申请日：2014-09-12
Applicant: salesforce.com, inc.
Inventor： Tyler Ziemann , Susan S. Levine , Neeraj Ahuja
CPC classification number: G06F17/30292 , G06F17/30551
Abstract: In a method, system, and computer-readable medium having instructions for customizing standard formula fields, at least a portion of a formula is received for a standard database field of a standard database entity in a multi-tenant database and the standard database entity is used by a plurality of tenants, a date range is stored for maintaining at least the portion of the formula, information on one or more variables of the formula is received, a value is calculated for the standard database field with at least the portion of the formula and information on the one or more variables of the formula and one or more database entities depend on the value for the standard database field, and the value is stored for the standard database field.
Abstract translation: 在具有用于定制标准公式字段的指令的方法，系统和计算机可读介质中，为多租户数据库中的标准数据库实体的标准数据库字段接收公式的至少一部分，并且标准数据库实体为 存储多个租户使用的日期范围，用于保持公式的至少一部分，接收关于公式的一个或多个变量的信息，对标准数据库字段计算至少一部分 关于公式和一个或多个数据库实体的一个或多个变量的公式和信息取决于标准数据库字段的值，并且该值存储在标准数据库字段中。
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公开(公告)号：US11475064B2
公开(公告)日：2022-10-18
申请号：US15617258
申请日：2017-06-08
Applicant: salesforce.com, inc.
Inventor： Roojuta Lalani , Karthik Shankar , Neeraj Ahuja
IPC: G06F16/901 , G06F16/951 , G06F16/22
Abstract: A method in a database system is disclosed. The method comprises generating a task template object from a platform entity with polymorphic lookup capability that can map to multiple tenant domains wherein the task template object contains one or more task completion storage records for storing task-specific information, converting the task template object into a work-type object by storing task-specific information in the one or more task completion storage records wherein the work-type object comprises a work-type object identifier (ID), a first record for recording the database ID of one or more work order objects mapped to the work-type object, and a first task completion storage record for storing a first type of task-specific information. The method further comprises generating a work order object for a task and providing the work order object with access to the task-specific information by linking the work-type object to the work order object.
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公开(公告)号：US20180349823A1
公开(公告)日：2018-12-06
申请号：US15615021
申请日：2017-06-06
Applicant: salesforce.com, inc.
Inventor： Neeraj Ahuja , Nilesh Patel , Priyank Shah , Rasik Phalak
Abstract: Systems and methods are disclosed for scheduling a service appointment. A method can include analyzing attributes of a customer service request with respect to a problem area. A multi-factor scheduling analysis is performed by analyzing skill level and resource data associated with the problem area attributes for servicing the customer service request. The analysis is used for scheduling a service appointment to handle the customer service request.
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公开(公告)号：US10650337B2
公开(公告)日：2020-05-12
申请号：US15882751
申请日：2018-01-29
Applicant: salesforce.com, inc.
Inventor： Roojuta Lalani , Tyler Shopshire , Kavya Murali , Neeraj Ahuja , Sudhakara Reddy Peddi
Abstract: A method for technical field service inventory management has been developed. A software platform manages product inventory for use by a field service technician. The platform creates objects for a work order, a product required, a location, an address/appointment, a product item, a product item transaction and a product item consumed. The product item consumed object is used to automatically update the status of product inventory as the product is used by the field service technician.
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公开(公告)号：US20190324655A1
公开(公告)日：2019-10-24
申请号：US16457736
申请日：2019-06-28
Applicant: salesforce.com, inc.
Inventor： Minh Nguyen , Neeraj Ahuja
Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating data migration. Data migration is customizable according to user-specified data formats. A data migration system monitors the data migration process and automatically retries data migration tasks that have failed. In addition, the results of data migration are reversed according to detected threshold conditions.
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Patent Agency Ranking
公开(公告)号：US20190129616A1
公开(公告)日：2019-05-02
申请号：US15802368
申请日：2017-11-02
Applicant: salesforce.com, inc.
Inventor： Minh Nguyen , Neeraj Ahuja
CPC classification number: G06F3/0605 , G06F3/0647 , G06F3/067 , G06F11/0727
Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating data migration. Data migration is customizable according to user-specified data formats. A data migration system monitors the data migration process and automatically retries data migration tasks that have failed. In addition, the results of data migration are reversed according to detected threshold conditions.
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公开(公告)号：US10768818B2
公开(公告)日：2020-09-08
申请号：US16457736
申请日：2019-06-28
Applicant: salesforce.com, inc.
Inventor： Minh Nguyen , Neeraj Ahuja
Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating data migration. Data migration is customizable according to user-specified data formats. A data migration system monitors the data migration process and automatically retries data migration tasks that have failed. In addition, the results of data migration are reversed according to detected threshold conditions.
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公开(公告)号：US10719555B2
公开(公告)日：2020-07-21
申请号：US15426446
申请日：2017-02-07
Applicant: salesforce.com, inc.
Inventor： Roojuta Lalani , Neeraj Ahuja
IPC: G06F16/901 , G06F16/22
Abstract: A method for providing access to a data item in a multi-tenant database system is disclosed. The method comprises storing a data item as a first data object in a first tenant domain in the database system wherein the data item comprises a knowledge-based item and the first data object has a first data object identifier (ID). The method further comprises generating a platform object with polymorphic lookup, storing database ID information for the data item in the platform object, the database ID information for the data item including the first data object ID, providing a first entity in a second tenant domain with access to the data item by linking the platform object to a first tenant-specific object accessible by the first entity, and providing for display in a user interface a link that is mapped to the data item via the platform object and the first tenant-specific object.
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公开(公告)号：US10387041B2
公开(公告)日：2019-08-20
申请号：US15802368
申请日：2017-11-02
Applicant: salesforce.com, inc.
Inventor： Minh Nguyen , Neeraj Ahuja
Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating data migration. Data migration is customizable according to user-specified data formats. A data migration system monitors the data migration process and automatically retries data migration tasks that have failed. In addition, the results of data migration are reversed according to detected threshold conditions.
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公开(公告)号：US20190236504A1
公开(公告)日：2019-08-01
申请号：US15882751
申请日：2018-01-29
Applicant: Salesforce.Com, Inc.
Inventor： Roojuta Lalani , Tyler Shopshire , Kavya Murali , Neeraj Ahuja , Sudhakara Reddy Peddi
IPC: G06Q10/06
CPC classification number: G06Q10/06315 , G06Q10/087
Abstract: A method for technical field service inventory management has been developed. A software platform manages product inventory for use by a field service technician. The platform creates objects for a work order, a product required, a location, an address/appointment, a product item, a product item transaction and a product item consumed. The product item consumed object is used to automatically update the status of product inventory as the product is used by the field service technician.
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