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公开(公告)号：US12131586B2
公开(公告)日：2024-10-29
申请号：US17227235
申请日：2021-04-09
发明人： John Carlock , Conrad Maxwell
摘要： Communication systems, methods, and non-transitory machine-readable storage media are disclosed herein. A communication system may include a communication device configured to receive a video stream including sign language content and any content indicators associated with the video stream during a real-time communication session within a single communication device or between a plurality of communication devices. The communication system may also include a translation engine configured to automatically translate the sign language content into word content during the real-time communication session without assistance of a human sign language interpreter. Further, the communication system may be configured to output the word content translation to a communication device during the real-time communication session.
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公开(公告)号：US20240129406A1
公开(公告)日：2024-04-18
申请号：US18449585
申请日：2023-08-14
发明人： David Thomson
CPC分类号： H04M3/42391 , G10L15/22 , G10L15/26 , G10L25/51 , H04M1/2475 , H04M1/72475 , H04M2201/18 , H04M2201/38 , H04M2201/40 , H04M2201/42
摘要： A method may include obtaining a first audio signal including first speech originating at a remote device during a communication session between the remote device and a communication device and obtaining a second audio signal including second speech originating at the communication device during the communication session between the remote device and the communication device. The method may also include obtaining a characteristic of the communication session from one or more of: the first audio signal, the second audio signal, and settings of the communication device and determining a hearing level of a user of the communication device using the characteristic of the communication session.
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公开(公告)号：US20230247131A1
公开(公告)日：2023-08-03
申请号：US18298276
申请日：2023-04-10
发明人： Adam Montero , Ji Liang
IPC分类号： H04M1/72478 , G10L13/02 , G10L15/26 , H04M1/247
CPC分类号： H04M1/72478 , G10L13/02 , G10L15/26 , H04M1/2475 , H04M2201/40
摘要： A method to present communications may include captioning, by a human assistant during a call between a first user using a first captioning telephone device and a second user using a second telephone device, words spoken by the second user into the second telephone device. The method may also include presenting the captioned words on a first display of the first captioning telephone device, receiving text typed into the second telephone device by the second user, and presenting the received text on the first display of the first captioning telephone device.
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公开(公告)号：US11509838B2
公开(公告)日：2022-11-22
申请号：US17206779
申请日：2021-03-19
发明人： Shane Roylance , Kenneth Boehme , Pat Nola , Merle L. Walker, III
IPC分类号： H04N5/278 , H04N7/14 , H04L65/1069 , H04M1/72478 , H04L61/4594 , H04L67/561 , G09B21/00 , H04L65/60 , H04M1/2757
摘要： A method to generate a contact list may include receiving an identifier of a first communication device at a captioning system. The first communication device may be configured to provide first audio data to a second communication device. The second communication device may be configured to receive first text data of the first audio data from the captioning system. The method may further include receiving and storing contact data from each of multiple communication devices at the captioning system. The method may further include selecting the contact data from the multiple communication devices that include the identifier of the first communication device as selected contact data and generating a contact list based on the selected contact data. The method may also include sending the contact list to the first communication device to provide the contact list as contacts for presentation on an electronic display of the first communication device.
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公开(公告)号：US11488604B2
公开(公告)日：2022-11-01
申请号：US16997582
申请日：2020-08-19
发明人： David Thomson
摘要： A method may include obtaining first features of first audio data that includes speech and obtaining second features of second audio data that is a revoicing of the first audio data. The method may further include providing the first features and the second features to an automatic speech recognition system and obtaining a single transcription generated by the automatic speech recognition system using the first features and the second features.
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公开(公告)号：US20220139417A1
公开(公告)日：2022-05-05
申请号：US17085082
申请日：2020-10-30
发明人： Conrad A. Maxwell
摘要： Video relay services, communication systems, non-transitory machine-readable storage media, and methods are disclosed herein. A video relay service may include at least one server configured to receive a video stream including sign language content from a video communication device during a real-time communication session. The server may also be configured to automatically translate the sign language content into a verbal language translation during the real-time communication session without assistance of a human sign language interpreter. Further, the server may be configured to transmit the verbal language translation during the real-time communication session.
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公开(公告)号：US20220094783A1
公开(公告)日：2022-03-24
申请号：US17457833
申请日：2021-12-06
发明人： Jasper Cheekeong Pan
摘要： A method to transcribe communications is provided. The method may include obtaining first communication data during a communication session between a first communication device and a second communication device and transmitting the first communication data to the second communication device by way of a mobile device that is locally coupled with the first communication device. The method may also include receiving, at the first communication device, second communication data from the second communication device through the mobile device and transmitting the second communication data to a remote transcription system. The method may further include receiving, at the first communication device, transcription data from the remote transcription system, the transcription data corresponding to a transcription of the second communication data, the transcription generated by the remote transcription system and presenting, by the first communication device, the transcription of the second communication data.
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公开(公告)号：US20220059075A1
公开(公告)日：2022-02-24
申请号：US16997846
申请日：2020-08-19
发明人： David Thomson , Cody Barton
摘要： A method may include obtaining first audio data of a communication session between a first device and a second device and obtaining, during the communication session, a first text string that is a transcription of the first audio data. The method may further include directing the first text string to the first device for presentation of the first text string during the communication session and obtaining, during the communication session, a second text string that is a transcription of the first audio data. The method may further include comparing a first accuracy score of the first word to a second accuracy score of the second word and in response to a difference between the first accuracy score and the second accuracy score satisfying a threshold, directing the second word to the first device to replace the first word in the first location as displayed by the first device.
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公开(公告)号：US20220019746A1
公开(公告)日：2022-01-20
申请号：US17449377
申请日：2021-09-29
发明人： Scott Boekweg
摘要： A method may include obtaining audio of a communication session between a first device of a first user and a second device of a second user. The method may further include obtaining a transcription of second speech of the second user. The method may also include identifying one or more first sound characteristics of first speech of the first user. The method may also include identifying one or more first words indicating a lack of understanding in the first speech. The method may further include determining an experienced emotion of the first user based on the one or more first sound characteristics. The method may also include determining an accuracy of the transcription of the second speech based on the experienced emotion and the one or more first words.
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公开(公告)号：US20210385156A1
公开(公告)日：2021-12-09
申请号：US17409422
申请日：2021-08-23
发明人： Adam Montero
IPC分类号： H04L12/725 , H04L29/08
摘要： The present application includes operations related to routing communications. In some embodiments, the operations may include receiving, from a third-party communication address, an incoming communication directed toward a general communication address associated with a communication system. The operations may also include routing the incoming communication to a specific communication address associated with the communication system instead of to the general communication address based on a previous outgoing communication being from the specific communication address and being directed toward the third-party communication address.
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