TRANSCRIPTION COMMUNICATION
    1.
    发明申请

    公开(公告)号:US20230122555A1

    公开(公告)日:2023-04-20

    申请号:US17504268

    申请日:2021-10-18

    摘要: A method of transcription communication may include obtaining, at a first device, audio data during a communication session between the first device and a remote device. The audio data may be obtained from a public switched telephone network. The method may also include directing the audio data from the first device to a second device over a short-range wireless network. The second device may host the short-range wireless network. The method may further include directing the audio data from the second device to a remote transcription system over a wireless cellular network and obtaining, at the second device, transcript data from the remote transcription system over the wireless cellular network. The method may also include limiting data transmitted and received over the wireless cellular network as authorized by the second device to data associated with transcription of audio obtained by the first device over the public switched telephone network.

    Device to device communication
    3.
    发明授权

    公开(公告)号:US09787941B1

    公开(公告)日:2017-10-10

    申请号:US15400411

    申请日:2017-01-06

    IPC分类号: H04N7/14 G10L15/26 G06F19/00

    摘要: A method of device to device communication is provided. The method may include obtaining a request for a communication session at a communication system from a first device. The method may further include obtaining profile data of a user associated with the first device and in response to obtaining the request, selecting a second device of multiple second devices to participate in the communication session using the profile data. In some embodiments, the method may also include establishing the communication session between the first device and the second device using the communication system and generating transcript data of the second device audio. The method may also include sending the transcript data and the second device audio to the first device for presentation of the transcription of the second device audio by the first device in substantially real-time with presentation of the second device audio by the first device.

    Transcription of communication sessions

    公开(公告)号:US09773501B1

    公开(公告)日:2017-09-26

    申请号:US15400433

    申请日:2017-01-06

    IPC分类号: H04N7/14 G10L15/26

    摘要: A method to transcribe a communication session may include establishing a communication session between a first device and a second device such that first device audio is sent from the first device to the second device and second device audio is sent from the second device to the first device. The method may also include generating first transcript data that may include a transcription of the first device audio. The method may also include generating, in substantially real-time, second transcript data that may include a transcription of the second device audio. The generation of the first transcript data may not occur in substantially real-time such that the generation of the first transcript data is delayed from the generation of the second transcript data. The method may also include routing the second device audio to the first device and routing the first device audio to the second device.

    Incoming communication routing
    5.
    发明授权

    公开(公告)号:US11700197B2

    公开(公告)日:2023-07-11

    申请号:US17409422

    申请日:2021-08-23

    发明人: Adam Montero

    CPC分类号: H04L45/306 H04L67/53

    摘要: The present application includes operations related to routing communications. In some embodiments, the operations may include receiving, from a third-party communication address, an incoming communication directed toward a general communication address associated with a communication system. The operations may also include routing the incoming communication to a specific communication address associated with the communication system instead of to the general communication address based on a previous outgoing communication being from the specific communication address and being directed toward the third-party communication address.

    PRESENTATION OF COMMUNICATIONS
    6.
    发明申请

    公开(公告)号:US20220124193A1

    公开(公告)日:2022-04-21

    申请号:US17074277

    申请日:2020-10-19

    发明人: Adam Montero Ji Liang

    IPC分类号: H04M1/725 G10L15/26 G10L13/02

    摘要: A method to present communications may include captioning, by a human assistant during a call between a first user using a first captioning telephone device and a second user using a second telephone device, words spoken by the second user into the second telephone device. The method may also include presenting the captioned words on a first display of the first captioning telephone device, receiving text typed into the second telephone device by the second user, and presenting the received text on the first display of the first captioning telephone device.

    AUTOMATED LINKING OF MEDIA DATA
    7.
    发明申请

    公开(公告)号:US20190332657A1

    公开(公告)日:2019-10-31

    申请号:US15963872

    申请日:2018-04-26

    摘要: Operations related to linking media data related to an information sharing session may include obtaining image media corresponding to the information sharing session and obtaining transcript data that includes a transcription of audio. The operations may further include generating image data that includes identification of objects depicted in the image media. In addition, the operations may include obtaining a keyword related to a topic of the information sharing session and identifying a transcript data segment of the transcript data based on the transcript data segment corresponding to the keyword. Moreover, the operations may include identifying an image data segment of the image data based on the image data segment corresponding to the keyword. The operations may also include inserting, in the transcript data segment, an image tag that indicates the related image of the image data segment.

    Presentation of indications with respect to questions of a communication session

    公开(公告)号:US10360912B1

    公开(公告)日:2019-07-23

    申请号:US15967298

    申请日:2018-04-30

    摘要: According to one or more embodiments of the present disclosure, operations regarding providing indications with respect to questions of a communication session may include obtaining transcript data. The transcript data may include a transcription of audio of the communication session. The operations may further include obtaining multiple questions determined to be asked during the communication session. The operations may further include determining, based on an analysis of the transcript data during the communication session, which of the questions have been asked during the communication session. In addition, the operations may include causing, during the communication session, the device involved in the communication session to indicate which of the questions have been asked.