SYSTEM AND METHOD FOR DETERMINING A RESPONSE STRATEGY TO A SET OF MESSAGES

    公开(公告)号:US20240259332A1

    公开(公告)日:2024-08-01

    申请号:US18417342

    申请日:2024-01-19

    摘要: Systems, methods, and non-transitory computer-readable mediums are provided for an improved system for determining a response strategy to a set of messages received by at least one agent of a plurality of agents. For example, a system may be configured to obtain a set of messages received by at least one agent of a plurality of agents. Additionally, the system may be configured to categorize each message of the set of messages into an asynchronous category or a synchronous category. Moreover, the system may be configured to determine a significance parameter indicative of an importance of the received content parameter of each of at least two asynchronous messages. Further, the system may be configured to determine, for the at least one agent, a response signal related to the response strategy. In some examples, response signal may be determined based on the significance parameter.

    Method for Prompting Unread Message, Electronic Device and Medium

    公开(公告)号:US20240211100A1

    公开(公告)日:2024-06-27

    申请号:US18432863

    申请日:2024-02-05

    摘要: An unread message prompt method includes receiving a first message; and displaying a target emotion mark. The target emotion mark is used to indicate an emotion of a first contact towards the first message, and the first contact is a contact who sends the first message. The target emotion mark is determined based on target information; and the target information includes at least one of an image of the first contact captured by an electronic device of the first contact or an unread duration of the first message, the unread duration being a duration between a time at which the first message is received and a current time.

    INFRASTRUCTURE FOR RETARGETING DASHBOARD CONTENT AS INTERACTIVE DATA SNAPSHOTS

    公开(公告)号:US20240078728A1

    公开(公告)日:2024-03-07

    申请号:US18240340

    申请日:2023-08-30

    申请人: Salesforce, Inc.

    摘要: A computer system receives user specification of values for a plurality of snapshot properties of a first snapshot. The first snapshot includes a first snapshot component that is extracted from a first data dashboard. The first data dashboard is associated with a first data source. The user specification includes a first date/time for which data in the first snapshot is valid and a first collaboration platform to which the first snapshot is to be exported. The computer system, in accordance with receiving the user specification, generates a first snapshot specification for the first snapshot according to the values for the plurality of snapshot properties. The computer system generates the first snapshot according to the first snapshot specification. The computer system causes the first snapshot to be displayed as a message on a messaging application of an electronic device. The messaging application is associated with the first collaboration platform.

    RECOMMENDING CONTENT TO USER ACCOUNTS ON A SOCIAL MESSAGING PLATFORM

    公开(公告)号:US20240048521A1

    公开(公告)日:2024-02-08

    申请号:US17879732

    申请日:2022-08-02

    申请人: Twitter, Inc.

    IPC分类号: H04L51/52 H04L51/07 G06Q50/00

    CPC分类号: H04L51/52 H04L51/07 G06Q50/01

    摘要: Methods, systems, and apparatus, including computer programs encoded on computer storage media, for updating embeddings for user accounts on a social messaging platform. One of the methods includes receiving data having multiple data tuples, each data tuple indicating a user account and an item that the user account engaged with on the social messaging platform. A portion of the data is assigned to a respective multiple clusters. Embeddings are updated using an assigned cluster for each portion of the data. The updating includes: for each iteration step of multiple iteration steps, first embeddings are updated based on a first variable coefficient and a second variable coefficient. The updated first embeddings are stored into respective temporary data structures, which are then aggregated to generate aggregated first embeddings in a preserved data structure. Second embeddings are updated based on the aggregated first embeddings.

    SYSTEM AND METHOD FOR DISTRIBUTED COMMUNICATIONS AND CONTROL FOR ELECTRIC UTILITY GRID

    公开(公告)号:US20230318998A1

    公开(公告)日:2023-10-05

    申请号:US18193992

    申请日:2023-03-31

    发明人: Roger Alexander

    IPC分类号: H04L51/07 H04L67/56 G01D4/00

    CPC分类号: H04L51/07 H04L67/56 G01D4/004

    摘要: A system of communicating data to and between a client device in a residence and a utility network is provided. The system includes a proxy controller located at the residence and a first network configured to transmit and receive data between a central controller associated with the utility network and the proxy controller. The system further includes a second network configured to transmit and receive data between the proxy controller and the client device in the residence. The proxy controller is operative to receive data from the client device over the second network, aggregate the received data in a predefined format, store the aggregated data within the proxy controller, and send the aggregated data to a central controller over the first network.

    UNIVERSAL CONTENT FOR EMAIL TEMPLATE

    公开(公告)号:US20220414325A1

    公开(公告)日:2022-12-29

    申请号:US17839357

    申请日:2022-06-13

    申请人: Klaviyo Inc.

    摘要: Methods and systems for optimized template data management are disclosed. By enabling direct access to the shared universal content data, the template management system can replicate the selected universal content either within one template or across several templates. Furthermore, the universal content can be a section that comprise sub-components or a block that comprises subblocks. The present subject matter can improve computer and network efficiency by eliminating duplicative universal content data.

    AGGREGATING DATA RETRIEVED FROM COMMUNICATION CHANNELS

    公开(公告)号:US20240364650A1

    公开(公告)日:2024-10-31

    申请号:US18635653

    申请日:2024-04-15

    申请人: DMHJV001 Inc.

    IPC分类号: H04L51/07

    CPC分类号: H04L51/07

    摘要: Aggregating data retrieved from communications between parties. A method includes receiving a requesting electronic communication sent from a data recipient to a data submitter, wherein the requesting electronic communication comprises a request for data to be assigned to an identified data bucket within an aggregated data package. The method includes receiving a responsive electronic communication sent from the data submitter to the data recipient. The method includes stripping data from the responsive electronic communication and storing the stripped data in the identified data bucket within the aggregated data package.

    GENERATING EDITABLE EMAIL COMPONENTS UTILIZING A CONSTRAINT-BASED KNOWLEDGE REPRESENTATION

    公开(公告)号:US20240163238A1

    公开(公告)日:2024-05-16

    申请号:US18055238

    申请日:2022-11-14

    申请人: Adobe Inc.

    IPC分类号: H04L51/07 G06F3/04842

    CPC分类号: H04L51/07 G06F3/04842

    摘要: The present disclosure relates to systems, methods, and non-transitory computer-readable media that generates editable email components by utilizing an Answer Set Programming (ASP) model with hard and soft constraints. For instance, in one or more embodiments, the disclosed systems generate editable email components from email fragments of an email file utilizing an Answer Set Programming (ASP) model. In particular, the disclosed systems extract facts for the ASP model from the email file. In addition, the disclosed systems determine rows or columns defining cells of the email file utilizing ASP hard constraints defined by a first set of ASP atoms corresponding to the facts. Moreover, the disclosed systems determine editable email component classes for the email fragments utilizing ASP soft constraints defined by ASP classification weights and a second set of ASP atoms corresponding to the facts.

    Management of delegates for participants that are mentioned in a communication session

    公开(公告)号:US11985100B2

    公开(公告)日:2024-05-14

    申请号:US17845902

    申请日:2022-06-21

    CPC分类号: H04L51/21 H04L51/04 H04L51/07

    摘要: The techniques disclosed herein provide systems that provides delegation for unavailable participants that are mentioned in a communication session, such as a channel, chat session, email thread, meeting chat, etc. When a system detects that a person, also referred to herein as a “primary participant,” is mentioned in a message, e.g., an “@mention” or “@name” is detected, and the system detects that the mentioned person has set an out-of-office reply or otherwise indicated an unavailable status, the system automatically identifies a delegate and packages the immediate message including “@name” and the message thread including the immediate message, and sends the packaged communications to the delegate. Permissions are also modified so that a computer associated with the delegate can display messages of the thread and send messages to the thread on behalf of mentioned person. When the delegate responds, the system directs the response to reply to the main thread.

    COMPUTER-IMPLEMENTED METHOD FOR SENDING ELECTRONIC VOICE MESSAGES BY E-MAIL

    公开(公告)号:US20240146674A1

    公开(公告)日:2024-05-02

    申请号:US18083353

    申请日:2022-12-16

    申请人: Karin LANG

    发明人: Karin LANG

    IPC分类号: H04L51/07 H04M3/53

    CPC分类号: H04L51/07 H04M3/5307

    摘要: A computer-implemented method for sending electronic voice messages by e-mail by means of an e-mail program includes the steps of starting up a recording system for recording a voice message, recording the voice message by means of the recording system, listening to and thus reproducing the voice message, and sending the voice message by means of at least one remote communication means and is characterized in that a recording of the voice message is recorded by means of at least one recording button which can be controlled in a user interface of the recording system, the recording system being different from an instant messenger system.