Abstract:
An apparatus enables communication between a user device and a communication server. The apparatus receives a device identifier of the user device and determines after searching a device-to-token database that the device identifier is not associated with any device communication token. The apparatus activates a predetermined application on the user device, and thereafter receives a device communication token of the predetermined application. A mapping of the device communication token with the device identifier is stored in the device-to-token database after which a communication account is created for the user device on a communication server. A login credential for the communication account is sent to the user device in a message addressed to the predetermined application and transmitted via a message server. The predetermined application on the user device receives the message, and thereafter automatically logs in to the communication server according to the login credential in the message.
Abstract:
Apparatuses and methods concerning routing and processing of calls in a server are disclosed, and involving a processing circuit communicatively coupled to a server that routes calls (e.g., data communications) for a plurality of end-users and generates call event messages for the routed calls. The processing circuit generates call summary data and evaluates the call summary data to identify a set of incoming calls to the server that were missed and have not been returned by the end-users. Certain of the calls are checked relative to a secondary data source and respective priorities for the set of incoming calls are ascribed for further processing, and some having a higher priority.
Abstract:
An apparatus enables communication between a user device and a communication server. The apparatus receives a device identifier of the user device and determines after searching a device-to-token database that the device identifier is not associated with any device communication token. The apparatus activates a predetermined application on the user device, and thereafter receives a device communication token of the predetermined application. A mapping of the device communication token with the device identifier is stored in the device-to-token database after which a communication account is created for the user device on a communication server. A login credential for the communication account is sent to the user device in a message addressed to the predetermined application and transmitted via a message server. The predetermined application on the user device receives the message, and thereafter automatically logs in to the communication server according to the login credential in the message.
Abstract:
An association server in a communication system receives a device identifier of a user device and searches a device-to-token database in order to determine whether the device identifier is currently associated with any device communication token. In response to determining that the device identifier is associated with a device communication token, the association server creates a communication account for the user device on a communication server, and sends a login credential for the communication account to the user device in a message transmitted via a message server. The message is addressed by the device communication token to a predetermined application installed on the user device. The predetermined application on the user device receives the message from the message service, and thereafter automatically logs in to the communication server according to the login credential included in the message.
Abstract:
The present invention provides a highly flexible system that can receive SMDR messages in many different formats and process these messages to produce useful reports and control information. The system can collect data via a LAN/WAN connection from PBX systems with internal data storage, PBX systems without internal data storage and legacy PBX systems that are connected to a buffer for storage of SMDR records.
Abstract:
A telecommunication network and method of billing a first subscriber associated with a first party to a call for variable call charges normally billed to a second subscriber associated with a second party is provided. The method includes: providing a charge-all mode, connecting the call between the first and second parties, determining whether charge-all mode has been arranged for the first subscriber, determining whether charge-all mode has been arranged for the second subscriber, and, if charge-all mode has been arranged for at least one, but not both, of the first and second subscribers, billing the subscriber associated with the at least one subscriber for variable charges associated with the call. The telecommunication network includes a first network serving the first party and adapted to provide charge-all mode to the first subscriber and a second network serving the second party and adapted to provide charge-all mode to the second subscriber.
Abstract:
A technique for determining call charges for a telephone call in a key telephone system, which when a key telephone subscriber forms a speech path with the central office line subscriber in the key telephone system, checks the call metering during the call time, thereby detecting the call charges. The technique includes: forming a speech path with a central office line receiver by the central office line incoming of a key telephone caller; initializing a metering counter upon forming the speech path; detecting metering pulses from a telephone network, and storing the counted number of metering pulses; upon completion of the telephone call, determining and outputting the call charges; and when the key telephone subscriber is in a metering display mode, displaying the call charges to the key telephone subscriber.
Abstract:
An intelligent configuration system automatically logs a sample of a PBX Call Detail Recording (CDR) message. The sample CDR messages are sent via modem from a local call accounting system connected to the PBX to a central configuration server. The configuration server analyzes the sample CDR messages to determine the PBX type. The appropriate PBX interface file for the identified PBX type is transmitted back to the call accounting system and used by the accounting system to interpret and price CDR messages output from the PBX into call accounting and traffic analysis reports. Identification and location data is transmitted from the accounting system to the configuration server. The configuration server uses the data to automatically transmit and update rate tables used in the accounting system.
Abstract:
An intelligent configuration system automatically logs a sample of a PBX Call Detail Recording (CDR) message. The sample CDR messages are sent via modem from a local call accounting system connected to the PBX to a central configuration server. The configuration server analyzes the sample CDR messages to determine the PBX type. The appropriate PBX interface file for the identified PBX type is transmitted back to the call accounting system and used by the accounting system to interpret and price CDR messages output from the PBX into call accounting and traffic analysis reports. Identification and location data is transmitted from the accounting system to the configuration server. The configuration server uses the data to automatically transmit and update rate tables used in the accounting system.
Abstract:
In a radio telephone system and a call charging method used in this radio telephone system, when a user of a radio telephone issues a telephone call to a public telephone network by utilizing a radio controller installed in a PBX employed on the premises of a company to which the telephone user does not belong, the PBX reports both of terminal number information of the radio telephone and call account information for charging the call account to the terminal to the public telephone network, in case that a telephone call is demanded. When the information is received, the public telephone network charges the call account to the radio telephone. If the information is not transmitted from the PBX to the public telephone network, the call account is charged to the call originating line of the PBX.