公开(公告)号：WO0074358A3

公开(公告)日：2001-12-06

申请号：PCT/US0014989

申请日：2000-05-31

Applicant: EVOICE INC ,  BROWN WENDELL ,  KLEIN MARK D ,  TU EDGAR A

Inventor： BROWN WENDELL ,  KLEIN MARK D ,  TU EDGAR A

IPC: H04M3/42 ,  H04M3/487 ,  H04M3/51 ,  H04M3/533 ,  H04M3/54

CPC classification number: H04M3/487 ,  H04M3/42102 ,  H04M3/4878 ,  H04M3/5158 ,  H04M3/533 ,  H04M3/53325 ,  H04M3/54 ,  H04M2242/22 ,  H04M2242/30

Abstract: A voice messaging system. The voice messaging system includes a set of geographically distributed devices in which voice messages are stored and logic that causes voice messages to be stored in respective devices in the set of devices from which messages can be efficiently retrieved. The logic may cause voice messages to be stored in a device from the set of devices closest to a location from which the user has retrieved messages. A voice message system comprising logic that receives and stores messages from callers for respective users and logic that selects and plays a message not left by a caller to a user. The message is selected based on information about the user, and the message not left by a caller may comprise an advertisement. A method of storing messages in a voice messaging system that has a plurality of voice mail boxes associated with a plurality of subscribers. An incoming call is received and responded to based on a data field in an incoming call that identifies the subscriber's telephone number.

Abstract translation: 语音留言系统 语音消息系统包括一组地理上分布的设备，其中存储语音消息，并且将语音消息存储在可以有效地检索消息的设备集合中的各个设备中的逻辑。 该逻辑可能导致语音消息从最靠近用户已经从其检索到消息的位置的设备集合存储在设备中。 一种语音消息系统，包括逻辑，其接收并存储来自相应用户的呼叫者的消息和选择并播放呼叫者不留给用户的消息的逻辑。 基于关于用户的信息来选择消息，并且呼叫者不留下的消息可以包括广告。 一种在具有与多个订户相关联的多个语音邮箱的语音消息系统中存储消息的方法。 接收来电并根据来电的数据字段进行响应，该来话呼叫标识用户的电话号码。

公开(公告)号：WO2002073944A1

公开(公告)日：2002-09-19

申请号：PCT/US2001/049521

申请日：2001-12-20

Applicant: EVOICE, INC.

Inventor： IVERSON, Tamara ,  UDUPI, Srinath, Nayak ,  BOND ALICASTRO, Jennifer, Lynn ,  KLEIN, Mark, David

IPC: H04M3/42

CPC classification number: H04M15/51 ,  H04M3/42136 ,  H04M3/42153 ,  H04M3/42161 ,  H04M15/00 ,  H04M2215/0168 ,  H04M2215/54

Abstract: A system and method are provided for automatically provisioning auser's telephone service (e.g., a complementary network service).A request to add, change or disconnect a service element or feature is received at a web server (104), telephone server (102) or other entry point (e.g., resubmit server) (106). A generic order object is created to identiy the service feature(s) to be affected, how it is to be provisioned, the user's service provider (e.g., LEC (Local Exchange Carrier), wireless carrier) and may provide additional information needed to complete the provisioning. The generic order object is automatically converted into a form specific to the provider. When a response is recieved from the service provider, the system may update the status of the order to indicate success, notify the user of the order status, re-submit an order that was unsuccessful, notify an operator if intervention is required, initiate resubmission of the order, etc.

Abstract translation: 提供了一种用于自动配置用户电话服务（例如，互补网络服务）的系统和方法。在网络服务器（104），电话服务器（102）或网络服务器（102）处接收到添加，更改或断开服务元素或特征的请求 其他入口点（例如，重新提交服务器）（106）。 创建通用订单对象以标识要受影响的服务功能，如何配置，用户的服务提供商（例如LEC（本地交换运营商），无线运营商）），并可提供完成所需的附加信息 配置。 通用订单对象将自动转换为提供者特有的表单。 当从服务提供商接收到响应时，系统可以更新订单的状态以指示成功，通知用户订单状态，重新提交不成功的订单，通知操作员是否需要干预，启动重新提交 订单等

公开(公告)号：WO02073944B1

公开(公告)日：2003-01-16

申请号：PCT/US0149521

申请日：2001-12-20

Applicant: EVOICE INC

Inventor： IVERSON TAMARA ,  UDUPI SRINATH NAYAK ,  BOND ALICASTRO JENNIFER LYNN ,  KLEIN MARK DAVID

IPC: H04M3/42 ,  H04M15/00

CPC classification number: H04M15/51 ,  H04M3/42136 ,  H04M3/42153 ,  H04M3/42161 ,  H04M15/00 ,  H04M2215/0168 ,  H04M2215/54

Abstract: A system and method are provided for automatically provisioning auser's telephone service (e.g., a complementary network service).A request to add, change or disconnect a service element or feature is received at a web server (104), telephone server (102) or other entry point (e.g., resubmit server) (106). A generic order object is created to identiy the service feature(s) to be affected, how it is to be provisioned, the user's service provider (e.g., LEC (Local Exchange Carrier), wireless carrier) and may provide additional information needed to complete the provisioning. The generic order object is automatically converted into a form specific to the provider. When a response is recieved from the service provider, the system may update the status of the order to indicate success, notify the user of the order status, re-submit an order that was unsuccessful, notify an operator if intervention is required, initiate resubmission of the order, etc.

Abstract translation: 提供了一种用于自动配置用户电话服务（例如，互补网络服务）的系统和方法。在网络服务器（104），电话服务器（102）或网络服务器（102）处接收到添加，更改或断开服务元素或特征的请求 其他入口点（例如，重新提交服务器）（106）。 创建通用订单对象以标识要受影响的服务功能，如何配置，用户的服务提供商（例如LEC（本地交换运营商），无线运营商）），并可提供完成所需的附加信息 配置。 通用订单对象将自动转换为提供者特有的表单。 当从服务提供商接收到响应时，系统可以更新订单的状态以指示成功，通知用户订单状态，重新提交不成功的订单，通知操作员是否需要干预，启动重新提交 订单等