METHOD AND APPARATUS FOR EXPERT QUALITY CONTROL
    2.
    发明申请
    METHOD AND APPARATUS FOR EXPERT QUALITY CONTROL 审中-公开
    专家质量控制的方法和装置

    公开(公告)号:WO2011019852A1

    公开(公告)日:2011-02-17

    申请号:PCT/US2010/045232

    申请日:2010-08-11

    Abstract: An apparatus and method for providing expert quality control on a consultation system is provided. Identity and credential information along with selection of a category is received at a web server from a potential expert. The potential expert is accepted as an expert based in part on a result of the verifying of the identity and credential information. Once accepted, an account associated with the potential expert is activated to allow the potential expert to become an expert and to allow the expert to provide answers on the consultation system. Feedback is received for the expert from users of the consultation system, other experts on the consultation system, or third-parties with relevant expertise and may comprise direct and indirect feedback. The adjustment factors comprising. public and non-public actions associated with the expert are recorded. The expert is then evaluated using the feedback and the adjustment factors.

    Abstract translation: 提供了一种用于在咨询系统上提供专家质量控制的装置和方法。 在潜在专家的Web服务器上接收到身份和证书信息以及类别的选择。 潜在的专家被接受为一个专家,部分原因是验证身份和凭证信息。 一旦被接受,就会激活与潜在专家相关的账户,让潜在专家成为专家,并允许专家在咨询系统上提供答案。 收到咨询系统用户的专家,咨询系统的其他专家或具有相关专业知识的第三方的反馈意见,可能包括直接和间接的反馈意见。 调整因素包括。 记录与专家有关的公共和非公共行动。 然后使用反馈和调整因素评估专家。

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