公开(公告)号：WO2004049615A3

公开(公告)日：2004-09-16

申请号：PCT/US0337706

申请日：2003-11-25

Applicant: TELESECTOR RESOURCES GROUP INC ,  VERIZON DATA SERVICES INC

Inventor： REDING CRAIG L ,  KUNUTURI NAGENDRA ,  RAJAGOPALAN MAHESH ,  SINGH JAGMIT ,  HELBLING CHRISTOPHER L

IPC: G06F20060101 ,  G06F15/16 ,  G06F15/167 ,  G06F15/173 ,  G06F17/30 ,  H04B7/00 ,  H04J20060101 ,  H04J1/00 ,  H04L20060101 ,  H04L1/00 ,  H04L12/16 ,  H04L12/66 ,  H04M20060101 ,  H04M1/00 ,  H04M1/56 ,  H04M1/64 ,  H04M3/00 ,  H04M3/24 ,  H04M3/38 ,  H04M3/42 ,  H04M3/436 ,  H04M3/48 ,  H04M3/493 ,  H04M3/537 ,  H04M3/56 ,  H04M3/58 ,  H04M7/00 ,  H04M15/00 ,  H04M15/06 ,  H04Q3/00 ,  H04Q7/20 ,  H04Q7/24

CPC classification number: H04M15/09 ,  H04M3/42374 ,  H04M3/436 ,  H04M3/54 ,  H04M2201/40 ,  H04M2203/2005 ,  H04M2203/2011 ,  H04M2207/12 ,  H04M2215/66 ,  H04Q3/0029 ,  H04Q2213/13034 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13224 ,  H04Q2213/13282

Abstract: Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information.The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.

Abstract translation: 公开了将通信路由到优选设备的方法和系统。 与本发明一致的服务中心可操作以从呼叫方接收与用户的通信有关的信息，并且使用所接收的信息来检索对应于用户的数据。服务中心还基于以下方式确定用户的优选设备： 检索的数据，其中优选设备是与用户相关联的多个设备中的一个。 此后，服务中心确定用户的首选设备是否需要新的发送方式，并且基于确定将该通信路由到用户的首选设备。

公开(公告)号：WO2004049136A3

公开(公告)日：2004-07-01

申请号：PCT/US0337874

申请日：2003-11-25

Applicant: TELESECTOR RESOURCES GROUP INC ,  VERIZON DATA SERVICES INC

Inventor： REDING CRAIG L ,  REFORMATO JOHN R ,  RAJAGOPALAN MAHESH ,  ZAFAR SHADMAN ,  WURSTER JOHN H

IPC: G06F20060101 ,  G06F15/16 ,  G06F15/167 ,  G06F15/173 ,  G06F17/30 ,  H04B7/00 ,  H04J20060101 ,  H04J1/00 ,  H04L20060101 ,  H04L1/00 ,  H04L12/16 ,  H04L12/66 ,  H04M20060101 ,  H04M1/00 ,  H04M1/56 ,  H04M1/64 ,  H04M1/66 ,  H04M3/00 ,  H04M3/22 ,  H04M3/24 ,  H04M3/36 ,  H04M3/38 ,  H04M3/42 ,  H04M3/436 ,  H04M3/48 ,  H04M3/493 ,  H04M3/537 ,  H04M3/56 ,  H04M3/58 ,  H04M7/00 ,  H04M15/00 ,  H04M15/06 ,  H04Q3/00 ,  H04Q7/20 ,  H04Q7/24 ,  H04W4/24

CPC classification number: H04M3/2218 ,  H04M3/36 ,  H04M3/382 ,  H04M3/387 ,  H04M3/42204 ,  H04M3/42221 ,  H04M3/42229 ,  H04M3/436 ,  H04M3/48 ,  H04M3/4931 ,  H04M3/4933 ,  H04M3/4936 ,  H04M3/537 ,  H04M3/56 ,  H04M15/09 ,  H04M15/41 ,  H04M2201/40 ,  H04M2203/551 ,  H04M2207/12 ,  H04M2215/0164 ,  H04M2215/66 ,  H04Q3/0029 ,  H04Q2213/13034 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13224 ,  H04Q2213/13282

Abstract: A call log (Fig. 6, 610) associated with outgoing calls originating from calling devices (118) may be established and maintained. Filter parameters may be set to specify which outgoing calls to log. Outgoing call information associated with calls originating from a user's calling devices may be obtained and transmitted to a service center (406). A server in the service center may determine whether or not to log the outgoing call information based on the filter settings. The outgoing call information may be stored in the call log, which may reside in a database in the service center. The user may access the call log from a user terminal and/or the calling devices. The call log may be used to add contacts to a contact list and facilitate data analyses.

Abstract translation: 可以建立和维护与从呼叫设备（118）发起的呼出呼叫相关联的呼叫日志（图6,610）。 可以设置过滤器参数来指定要记录的呼出电话。 可以获得与从用户的呼叫设备发起的呼叫相关联的呼出信息并将其发送到服务中心（406）。 服务中心中的服务器可以基于过滤器设置来确定是否记录呼出信息。 呼出信息可以存储在呼叫日志中，呼叫日志可以驻留在服务中心的数据库中。 用户可以从用户终端和/或呼叫设备访问呼叫日志。 通话记录可用于将联系人添加到联系人列表并便于数据分析。

公开(公告)号：WO2004049132A3

公开(公告)日：2004-08-05

申请号：PCT/US0337703

申请日：2003-11-25

Applicant: TELESECTOR RESOURCES GROUP INC ,  VERIZON DATA SERVICES INC

Inventor： REDING CRAIG L ,  REFORMATO JOHN R ,  RAJAGOPALAN MAHESH

IPC: G06F20060101 ,  G06F15/16 ,  G06F15/167 ,  G06F15/173 ,  G06F17/30 ,  H04B7/00 ,  H04J20060101 ,  H04J1/00 ,  H04L20060101 ,  H04L1/00 ,  H04L12/16 ,  H04L12/66 ,  H04M20060101 ,  H04M1/00 ,  H04M1/56 ,  H04M1/64 ,  H04M3/00 ,  H04M3/24 ,  H04M3/38 ,  H04M3/42 ,  H04M3/436 ,  H04M3/48 ,  H04M3/493 ,  H04M3/537 ,  H04M3/56 ,  H04M3/58 ,  H04M7/00 ,  H04M15/00 ,  H04M15/06 ,  H04Q3/00 ,  H04Q7/20 ,  H04Q7/24

CPC classification number: H04M15/09 ,  H04M3/42263 ,  H04M3/436 ,  H04M3/46 ,  H04M3/537 ,  H04M2207/12 ,  H04M2215/66 ,  H04Q3/0029 ,  H04Q2213/13034 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13224 ,  H04Q2213/13282

Abstract: Methods and systems for providing a user's preferred device with a notification of an incoming communication for one of a plurality of a user's devices. Notification of an incoming communication is provided to the user's preferred device via a communications service. The communications service receives, from a data or voice network, information representing an incoming communication intended for one of a plurality of a user's devices. The service then provides a notification of the incoming communication to the user's preferred device.

Abstract translation: 用于向用户的首选设备提供用于多个用户设备中的一个的进入通信的通知的方法和系统。 通过通信服务向用户的首选设备提供进入通信的通知。 通信服务从数据或语音网络接收表示用于多个用户设备中的一个的进入通信的信息。 然后，服务向用户的首选设备提供传入通信的通知。

公开(公告)号：WO2004049614A3

公开(公告)日：2004-08-26

申请号：PCT/US0337647

申请日：2003-11-25

Applicant: TELESECTOR RESOURCES GROUP INC ,  VERIZON DATA SERVICES INC

Inventor： CHINGON ROBERT A ,  BRENNAN STEPHEN P ,  HELBLING CHRISTOPHER L ,  KUNUTURI NAGENDRA ,  PENUMATSA RAVI ,  RAJAGOPALAN MAHESH ,  REDING CRAIG L ,  REFORMATO JOHN R ,  WURSTER JOHN H ,  CHAKRAVERTY SANDEEP ,  PINTO BYRON M

IPC: G06F20060101 ,  G06F15/16 ,  G06F15/167 ,  G06F15/173 ,  G06F17/30 ,  H04B7/00 ,  H04J20060101 ,  H04J1/00 ,  H04L20060101 ,  H04L1/00 ,  H04L12/16 ,  H04L12/66 ,  H04M20060101 ,  H04M1/00 ,  H04M1/56 ,  H04M1/64 ,  H04M3/00 ,  H04M3/24 ,  H04M3/38 ,  H04M3/42 ,  H04M3/436 ,  H04M3/48 ,  H04M3/493 ,  H04M3/537 ,  H04M3/56 ,  H04M3/58 ,  H04M7/00 ,  H04M15/00 ,  H04M15/06 ,  H04Q3/00 ,  H04Q7/20 ,  H04Q7/24

CPC classification number: H04M15/09 ,  H04M3/42229 ,  H04M3/436 ,  H04M2215/66 ,  H04Q3/0029 ,  H04Q2213/13034 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13224 ,  H04Q2213/13282

Abstract: Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.

Abstract translation: 公开了用于实时管理呼叫的方法和系统。 与本发明一致的方法和系统基于来自用户的输入来实时管理呼叫。 服务中心从服务控制点接收与用户呼叫相关的信息，并将呼叫通知发送给与用户相关联的设备。 服务中心收到用户通知的回复。 此后，服务中心指示服务控制点根据响应连接呼叫。

公开(公告)号：WO2004049130A3

公开(公告)日：2004-08-19

申请号：PCT/US0337699

申请日：2003-11-25

Applicant: TELESECTOR RESOURCES GROUP INC ,  VERIZON DATA SERVICES INC

Inventor： HELBLING CHRISTOPHER L ,  REDING CRAIG L ,  REFORMATO JOHN R ,  RAJAGOPALAN MAHESH ,  ZAFAR SHADMAN

IPC: G06F20060101 ,  G06F13/00 ,  G06F15/16 ,  G06F15/167 ,  G06F15/173 ,  G06F17/30 ,  H04B7/00 ,  H04J20060101 ,  H04J1/00 ,  H04L20060101 ,  H04L1/00 ,  H04L12/16 ,  H04L12/66 ,  H04M20060101 ,  H04M1/00 ,  H04M1/56 ,  H04M1/64 ,  H04M3/00 ,  H04M3/24 ,  H04M3/38 ,  H04M3/42 ,  H04M3/436 ,  H04M3/48 ,  H04M3/493 ,  H04M3/537 ,  H04M3/56 ,  H04M3/58 ,  H04M7/00 ,  H04M15/00 ,  H04M15/06 ,  H04Q3/00 ,  H04Q7/20 ,  H04Q7/24

CPC classification number: H04M3/42221 ,  H04M3/382 ,  H04M3/387 ,  H04M3/42204 ,  H04M3/42229 ,  H04M3/436 ,  H04M3/4931 ,  H04M3/4933 ,  H04M3/4936 ,  H04M3/537 ,  H04M3/56 ,  H04M15/09 ,  H04M2201/36 ,  H04M2201/40 ,  H04M2207/12 ,  H04M2215/66 ,  H04Q3/0029 ,  H04Q2213/13034 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13224 ,  H04Q2213/13282

Abstract: Systems and methods are provided for obtaining contact-related information associated with a party using an identifier. The identifier may include a calling party number, a previously-dialed number, and/or a number specified by a user. The identifier could also include an e-mail address, an instant messenger address, a photograph, etc. A request for contact-related information may be initiated by a user and/or a device associated with the user. The request may include an identifier associated with a party. Methods and systems may retrieve contact-related information associated with the party using the identifier. Methods and systems may leverage one or more networks to retrieve the contact-related information. Contact information may be retrieved in order to add a contact to a user's address book.

Abstract translation: 系统和方法被提供用于获得与使用标识符的一方相关联的联系人相关信息。 标识符可以包括主叫方号码，先前拨打的号码和/或用户指定的号码。 标识符还可以包括电子邮件地址，即时消息地址，照片等。联系人相关信息的请求可以由用户和/或与用户相关联的设备发起。 请求可以包括与一方相关联的标识符。 方法和系统可以使用标识符来检索与该方相关联的联系人相关信息。 方法和系统可以利用一个或多个网络来检索联系人相关信息。 可以检索联系人信息，以便将联系人添加到用户的通讯录。

公开(公告)号：WO2004049677A3

公开(公告)日：2004-08-05

申请号：PCT/US0337704

申请日：2003-11-25

Applicant: VERIZON DATA SERVICES INC

Inventor： RAJAGOPALAN MAHESH ,  ROBERTS BRIAN F ,  KUNUTURI NAGENDRA ,  MAMBAKKAM RAMKUMAR K

IPC: G06F20060101 ,  G06F15/16 ,  G06F15/167 ,  G06F15/173 ,  G06F17/30 ,  H04B7/00 ,  H04J20060101 ,  H04J1/00 ,  H04L20060101 ,  H04L1/00 ,  H04L12/16 ,  H04L12/66 ,  H04M20060101 ,  H04M1/00 ,  H04M1/56 ,  H04M1/64 ,  H04M3/00 ,  H04M3/24 ,  H04M3/38 ,  H04M3/42 ,  H04M3/436 ,  H04M3/48 ,  H04M3/493 ,  H04M3/537 ,  H04M3/56 ,  H04M3/58 ,  H04M7/00 ,  H04M15/00 ,  H04M15/06 ,  H04Q3/00 ,  H04Q7/20 ,  H04Q7/24

CPC classification number: H04M3/42221 ,  H04M3/382 ,  H04M3/387 ,  H04M3/42204 ,  H04M3/42229 ,  H04M3/436 ,  H04M3/4931 ,  H04M3/4933 ,  H04M3/4936 ,  H04M3/537 ,  H04M3/56 ,  H04M15/09 ,  H04M2201/40 ,  H04M2203/2005 ,  H04M2203/2011 ,  H04M2207/12 ,  H04M2215/66 ,  H04Q3/0029 ,  H04Q2213/13034 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13224 ,  H04Q2213/13282

Abstract: Methods and systems (fig. 1, item 100) for establishing a computer-enhanced conference call are disclosed. Methods and systems consistent with the present invention establish a computer-enhanced conference call between a plurality of users (Fig. 1, item 110), including an initiating user. A service center (Fig. 1, item 106) detects a computer-enhanced conference call event that was previously configured by the initiating user. Conference users associated with the computer-enhanced conference call event are thereafter contacted. After at least one response from the conference users is received, a conference call between the initiating user and the conference users is established based on the at least one received response. The service center also establishes a collaboration between the initiating user and conference users that are authorized to participate in the collaboration.

Abstract translation: 公开了用于建立计算机增强型电话会议的方法和系统（图1，项目100）。 与本发明一致的方法和系统在包括发起用户的多个用户（图1，项目110）之间建立计算机增强的电话会议。 服务中心（图1，项目106）检测先前由发起用户配置的计算机增强型电话会议事件。 之后与计算机增强型电话会议事件相关联的会议用户被联系。 在接收到来自会议用户的至少一个响应之后，基于至少一个接收到的响应来建立发起用户和会议用户之间的电话会议。 服务中心还建立了被授权参与协作的发起用户和会议用户之间的协作。