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    SECURE ADAPTIVE DEVICE LOCKING
    56.
    发明公开
    SECURE ADAPTIVE DEVICE LOCKING 审中-公开

    公开(公告)号：EP3384697A1

    公开(公告)日：2018-10-10

    申请号：EP17776324.0

    申请日：2017-03-22

    申请人： T-Mobile USA, Inc.

    发明人： KOVACEVIC, Amela

    IPC分类号： H04W8/20 ,  H04W8/18 ,  H04W12/08

    CPC分类号： H04W12/08 ,  G06F21/575 ,  H04L63/0853 ,  H04L63/102 ,  H04W4/12 ,  H04W12/06

    摘要： Systems and methods for configuring user equipment (UE) for use with compatible subscriber identity modules (SIMs) is disclosed. The UE can include a UE SIMLock configuration containing one or more UE parameters and a value for each category. A compatible SIM can include a SIM configuration with compatible SIM values. The UE can request a UE SIMLock configuration from one or more telecommunications network devices using secure communications. The UE can receive a UE SIMLock configuration from the telecommunications network device. The UE SIMLock configuration can be applied to the UE modem governing SIMLock engine behavior. The UE SIMLock configuration can be updated dynamically with subsequent messages from the telecommunications network device to reflect changes in the account associated with the UE, such as the fulfillment of a contract or theft of the UE.

    DELIVERING CUSTOMER INFORMATION FROM CUSTOMER CARE SITE TO CUSTOMER CARE AGENT
    58.
    发明公开
    DELIVERING CUSTOMER INFORMATION FROM CUSTOMER CARE SITE TO CUSTOMER CARE AGENT 审中-公开

    公开(公告)号：EP3356947A1

    公开(公告)日：2018-08-08

    申请号：EP16852501.2

    申请日：2016-09-28

    申请人： T-Mobile USA, Inc.

    发明人： JOUL, Christopher Harvey

    IPC分类号： G06F15/16 ,  G06F17/20 ,  G06F17/30

    CPC分类号： G06Q50/22 ,  G06F19/00 ,  G06Q30/016 ,  G16H10/60

    摘要： A customer care site includes a plurality of pages that may individually include a call link to communicate with customer agents. When a customer tries to contact a customer agent via a call link in one of the plurality of pages on the customer care web site, a computing system associated with the customer care site transmits customer information regarding the customer's specific activities prior to selecting the call link on the customer care web site. When a customer agent responds to the customer's call, a computing device of the customer agent can display the customer information transmitted from the computing system associated with the customer care web site. As the customer agent knows about the customer's prior activities on the customer care site through access to the detailed customer information provided by the computing system, the customer agent does not need to repeat the same procedure or inquiries that the customer has already traversed on the customer care web site.

    DISTRIBUTED BIG DATA SECURITY ARCHITECTURE
    59.
    发明公开
    DISTRIBUTED BIG DATA SECURITY ARCHITECTURE 审中-公开

    公开(公告)号：EP3353702A1

    公开(公告)日：2018-08-01

    申请号：EP16849888.9

    申请日：2016-09-26

    申请人： T-Mobile USA, Inc.

    发明人： PEPPE, Brett C. ,  REITH, Gregory C.

    IPC分类号： G06F21/60 ,  G06F21/62 ,  H04L9/32

    CPC分类号： G06F21/6218 ,  G06F21/6209 ,  G06F21/6245 ,  G06F2221/2113 ,  H04L63/102

    摘要： This disclosure describes techniques for defining security measures of a secure data corridor that enables data feeds to transmit from an ingress point to an egress point, while maintaining a desired security protection. This disclosure further describes techniques to quantify the desired security protection by determining and further associating a data sensitivity rating with individual data feeds in transmit through the secure data corridor. In some examples, the data sensitivity rating of the secure data corridor may be locked at a default rating that is commensurate with access permissions of a subject or a data sensitivity rating of an adjoining secure data container. Alternatively, the data sensitivity rating may be dynamically set based on data feeds transmitting through the secure data corridor or set based on the data sensitivity rating of data feeds at an ingress point or egress point of the secure data corridor.

    NETWORK DIAGNOSTIC APPLICATIONS
    60.
    发明公开
    NETWORK DIAGNOSTIC APPLICATIONS 审中-公开

    公开(公告)号：EP3262865A4

    公开(公告)日：2018-08-01

    申请号：EP16756402

    申请日：2016-02-25

    申请人： T MOBILE USA INC

    发明人： LIHOSIT CHRISTOPHER AUGUST ,  AXDORFF TYLER BLAIR

    IPC分类号： H04W24/08 ,  H04W24/06 ,  H04W24/10 ,  H04W64/00

    CPC分类号： H04W24/02 ,  H04W24/06 ,  H04W64/006

    摘要： Systems and methods for network diagnostics are provided. Various embodiments allow for a diagnostic application to be automatically pushed to one or more mobile devices on a network. A diagnostic platform can select one or more mobile devices to perform a set of tests (e.g., Wi-Fi connections, cellular connections, download speeds, initiate phone calls, etc.) to evaluate the network performance. The diagnostic application can then be accessed (or installed) by the diagnostic platform. Messages that include the captured data about the network performance can be sent from each of the mobile devices to the diagnostic platform. Various analytics can then be generated about the network and performance of specific device configurations.