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1.发明公开Method for building a sub-network in a distributed voice massaging system 失效Verfahren zum Aufbau eines Unternetzes in einem verteiltem Sprachnachrichtensystem。
公开(公告)号：EP0643521A3
公开(公告)日：1999-11-03
申请号：EP94114156.6
申请日：1994-09-08
CPC分类号： H04L41/0873 , H04L41/082 , H04L41/0853 , H04M3/53325
摘要： Method for building a sub-network (400) for a distributed Voice Messaging System that can be initiated from any of the nodes (401-404) in the sub-network. For the distributed application to work, all the nodes in the network being created must be identified, numbered, and a map of the network distributed to all Voice Messaging System nodes. Advantageously, the inventive method enables logically independent sub-networks of Voice Messaging Systems to co-exist in the same physical LAN. An embodiment of the present invention is a method for building a sub-network of nodes in a communication network, the method including the steps of: (a) identifying nodes to be included in the sub-network; (b) gathering node configuration information from the nodes identified; (c) resolving node configuration information conflicts among the nodes in the sub-network; (d) create a sub-network map; (e) distributing the sub-network map to the nodes in the sub-network; and (f) synchronizing the nodes in the sub-network.
摘要翻译： 用于构建可以从子网络中的任何节点启动的分布式语音消息系统的子网络的方法。 要使分布式应用程序工作，所创建的网络中的所有节点必须被标识，编号，并且网络的映射分布到所有语音消息系统节点。 有利地，本发明的方法使语音消息系统的逻辑上独立的子网络能够共存在相同的物理LAN中。 本发明的一个实施例是一种用于构建通信网络中的节点子网络的方法，所述方法包括以下步骤：（a）识别要包括在子网中的节点; （b）从所识别的节点收集节点配置信息; （c）解析子网中节点之间的节点配置信息冲突; （d）创建一个子网络图; （e）将子网络映射分发到子网中的节点; 和（f）使子网中的节点同步。
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公开(公告)号：EP0848879A1
公开(公告)日：1998-06-24
申请号：EP96927423.0
申请日：1996-08-15
发明人： PIZANO, Arturo , WU, Solomon , CHIU, Ming-Yee
CPC分类号： H04L29/06 , H04L29/06027 , H04L67/38 , H04M3/5307
摘要： A system that enables the generation, storage and retrieval of multimedia messages containing dynamically annotated images utilizes the store and forward capabilities of a voice mail system and a telephone device to carry the voice/sound portion of the messages. The system includes a protocol that enables the separation of the voice/sound component during transmission and storage and the reattachment of the voice/sound component during playback. The protocol utilizes suitable synchronization mechanisms.
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公开(公告)号：EP0690602A2
公开(公告)日：1996-01-03
申请号：EP95109633.8
申请日：1995-06-21
发明人： Perkins, Mark A.
CPC分类号： H04M3/5158 , H04M3/36 , H04M3/51
摘要： System and method for outdialing telephone calls on a basis which takes into account the availability of agents who are assigned to process telephone calls placed. In accordance with the invention, telephone calls are placed ahead of the availability of agents so that the overall productivity of the agents is increased. The number of telephone calls that should be placed is determined in light of the actual measurements of system performance and in light of performance objectives. The determinations are dynamically refined based on measurements of actual agent and telephone call activity provided by the telephone system.
摘要翻译： 在拨出电话呼叫的系统和方法的基础上，考虑到被分配处理接听电话的代理商的可用性。 根据本发明，在代理商的可用性之前提供电话呼叫，使得代理的整体生产力增加。 应根据系统性能的实际测量并根据性能目标确定应拨出的电话号码。 基于由电话系统提供的实际代理和电话呼叫活动的测量来动态地改进确定。
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公开(公告)号：EP0657078A1
公开(公告)日：1995-06-14
申请号：EP93920067.0
申请日：1993-08-13
发明人： BLACK, David, Christopher , DUNN, Tave, Pearce , JREIJ, Elie, Antoun , KEY, Gary, Roland , LEVENE, William, Edward , WILSON, Timothy, Lee
CPC分类号： H04M11/066 , H04M1/82
摘要： A telephone (100) includes means for switching the LEDs (104), on the face of the phone, between a normal operating mode in which the lights indicate the status of telephony features, such as mute or hold, to a diagnostic operating mode in which the LEDs indicate the status of the telephone's data communications signals. The modes are toggled by entry of a code on the telephone keypad (114) or by way of a command from a workstation coupled to the telephone by way of a data communications port (116).
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5.发明公开Techniques for producing PC displays and printed transcripts from voicemail messages 失效技术用于生产个人计算机的显示器，并从语音邮件消息印刷转录物。
公开(公告)号：EP0586954A2
公开(公告)日：1994-03-16
申请号：EP93113369.8
申请日：1993-08-20
发明人： Iglehart, David , Ford, Gordon D. , Lester, Leland
CPC分类号： H04M3/5307 , H04M2201/60
摘要： Method and apparatus are disclosed for reproducing digitized voicemail (verbal) message signals destined for a recipient at various different text reproducing devices (18,20,22). Upon accessing a mailbox (12) storing a voicemail message and providing a predetermined feature access code, the recipient is able to have a digitized voicemail message signal converted into an ASCII text signal and reproduced at an electronic display device (18), a printing device (20), and/or a facsimile device (22). The voicemail apparatus (10) includes a voicemail messaging system (12) for receiving and storing voicemail messages received from a public/private voice network (24), a voice-to-text processing system (14), a file server (16), and a variety of different text reproducing devices. The voice-to-text processing system (14) converts a voicemail message from a digitized voice message signal into an ASCII text message signal which is stored in the file server (16). The file server distributes each stored text message signal to the proper text reproducing device in response to a user of the voicemail apparatus entering a predetermined feature access code associated with that text reproducing device either to the voice messaging system or the file server. The apparatus can also be arranged to automatically reproduce each voicemail message for a predetermined recipient at a predetermined one of the text reproducing devices.
摘要翻译： 方法和装置，光盘游离缺失用于再现数字化的语音邮件目的地为在各种不同的文本再现装置的接收方（口头）消息信号。 当访问一个邮箱中存储语音邮件消息，并提供预定的功能接入码，接收方能够具有转换成ASCII码文本信号，并在电子显示设备，打印设备上再现的数字化的语音邮件消息信号，和/或传真 装置。 语音邮件设备包括用于接收和存储语音邮件消息从公共/私有语音网络，语音到文本处理系统中，文件服务器，以及各种不同的文本再现装置的所接收的语音邮件消息传送系统。 语音到文本处理系统中从数字化的话音消息信号的语音邮件消息的所有其被存储在文件服务器转换为在ASCII文本消息信号。 文件服务器响应于所述语音邮件装置的输入与文本相关联的预定功能接入码并再现装置无论对话音消息传送系统或文件服务器中的用户分配每个所存储的文本消息信号到适当的文本再现装置。 因此，该装置可以被设置为自动地再现每个语音邮件消息用于在文本再现装置的预定预定的一个收件人。
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公开(公告)号：EP0575767A1
公开(公告)日：1993-12-29
申请号：EP93108428.9
申请日：1993-05-25
发明人： Mcright, William , Bryant, David , Mckinnon, Wayne
CPC分类号： H01H13/023 , H01H13/702 , H01H2219/014 , H01H2219/056 , H01H2219/062 , H01H2219/064 , H01H2221/026 , H01H2221/03
摘要： A lighted keyboard system which transmits light to the viewer via a clear rectangular column (400) that uses the function key's (500) guiding mechanism (300) for support. The lightpipe emits light in a uniformly brilliant rectangle of light from a height above the surface of the keyboard. The lightpipe gathers light from an external light source (608) which emits light at a wide viewing angle, and directs the emitted light along the center of the lightpipe to the emitting section. The beam of light is then diffused by the emitting section located at the top of the lightpipe, becoming a uniformly brilliant rectangle. The function key has a wide base which is used to guide the function key as it travels. This wide base never extends above the surface of the keyboard thereby maintaining all contacting surfaces between the guiding features and the function key below the surface of the keyboard. The function key has a key push center which is offset from the base of the function key. The associated guiding mechanism works in conjunction with the wide base to eliminate the moments produced when the function key is pressed at a point which is not over the base of the function key. The function key then moves smoothly until it is stopped by a stopping arm located on its associated lightpipe.
摘要翻译： 其经由明确的矩形柱（400）发送光给观看者A点亮键盘系统做了使用功能键的（500）用于引导支撑机构（300）。 光管中光的从键盘的表面上方的高度的一致辉煌矩形发光。 光管从外部光源在（608）其中在宽视角发射光集光，并且沿ausrichtet光管到发射部的中心发出的光。 光的光束，然后由位于光管的顶部的发射部分扩散，成为一致辉煌矩形。 功能键具有宽的基部的所有其用于引导功能键在其行进。 这个宽的底部延伸从未键盘从而保持所述引导特征和键盘的表面下方的功能键之间的所有接触表面的表面之上。 功能键有一个键推中心所有这是从功能键的底部偏移。 相关联的导向机构与所述宽的底部配合工作当该功能键被在点所有这是不超过功能键的基部按下，以消除所产生的力矩。 直到它被定位在其相关的光管一钳臂停止的功能键，然后缓缓地移动。
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公开(公告)号：EP0507125A3
公开(公告)日：1993-08-25
申请号：EP92104210.7
申请日：1992-03-11
CPC分类号： H04M3/53325 , H04M7/00
摘要： Method and apparatus for providing a universal addressing plan for a network of voice store-and-forward messaging system sites wherein a telephone numbering plan for a telephone network can be mirrored among the sites in the network, notwithstanding whether the sites utilize the public switched network or on a private network. In accordance with the present invention: (a) network address extension ranges, i.e., a group of related network addresses which relate to one site or which relate to different sites, can have different lengths; (b) a message may be forwarded using either a full network address or a portion thereof (which portion is referred to as a local extension portion); (c) local extensions for different network address extensions range can have different lengths; (d) network address extension ranges can share a common prefix, the ranges being distinguished on the basis of length; (e) network address extension ranges can overlap; (f) users have different network address extension ranges even though the local extension portions thereof may overlap; and (g) a user may be relocated to another site without having to modify his or her network address.
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8.发明公开Call transfers by voice messaging systems (VMS) integrated to a private branch exchange 失效Anrufweiterleitungen durch Sprachnachrichtensystemen integriert mit einer Nebenstellenanlage。
公开(公告)号：EP0543235A2
公开(公告)日：1993-05-26
申请号：EP92119046.8
申请日：1992-11-06
摘要： Method and apparatus are disclosed for initiating multiple call transfers from a Voice Mail System ("VMS") (20) to telephone extensions on a Private Branch Exchange ("PBX") (12) integrated with the VMS (20). A plurality of first lines (16) between the PBX (12) and the VMS (20) provide voice communication between callers and the VMS via the PBX. The VMS includes an applications processor (24) which is integrated (coupled) to the PBX via an integration link (14). The applications processor (24) determines if at least one of a plurality of second lines in a hunt group (22) are free, and transmits a command to the PBX to effect a call transfer to an extension on the PBX if at least one second line is found free. If no second line is found free, the applications processor places the transfer request in a queue. The plurality of second lines in the hunt group are searched in response to the PBX receiving the special command over the integration link (14) to find a free second line. This second line is used to connect the applications processor to the PBX to complete the call transfer to a particular extension. Once a caller requesting a transfer is connected to the desired extension, the second line is released for use on another call transfer request or a queued transfer request. Concurrently, other call transfers at different stages of transfer are capable of being handled via other ones of the second lines.
摘要翻译： 公开了用于启动从语音信箱系统（“VMS”）到与VMS集成的专用交换机（“PBX”）上的电话分机的多个呼叫转移的方法和装置。 PBX和VMS之间的多条第一行通过PBX提供呼叫者和VMS之间的语音通信。 VMS包括通过集成链路集成（耦合）到PBX的应用处理器。 应用处理器确定寻线组中的多条第二线路中的至少一条是否空闲，并且如果发现至少一条第二条线路，则向集团电话发送一个命令到PBX上的分机上进行呼叫转移。 如果没有找到第二行空闲，则应用处理器将传输请求放入队列中。 响应于PBX通过集成链路接收到特殊命令来搜索寻线组中的多条第二线路以找到空闲的第二线路。 该第二行用于将应用处理器连接到PBX，以完成到特定分机的呼叫转移。 一旦呼叫者请求传输连接到所需的分机，则第二行被释放以用于另一个呼叫转移请求或排队的转移请求。 同时，不同转移阶段的其他呼叫转移能够通过其他第二行处理。
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公开(公告)号：EP0510412A3
公开(公告)日：1993-02-10
申请号：EP92105816.0
申请日：1992-04-03
CPC分类号： H04M3/42221 , H04M3/2218 , H04M3/36
摘要： Method and apparatus for automatically receiving, storing, and reviewing call activity information and call annotation information, which method and apparatus provides logical connections between the call annotation information and call activity information.
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10.发明公开
公开(公告)号：EP0525544A2
公开(公告)日：1993-02-03
申请号：EP92112238.8
申请日：1992-07-17
CPC分类号： G10L21/04
摘要： Method for time-scale modification ("TSM") of a signal, for example, a voice signal, wherein starting positions of blocks in an input signal, referred to as analysis windows, are varied and an output signal is reconstructed by overlapping analysis windows using fixed window offsets, i.e., the duration of overlap between analysis windows is fixed during reconstruction. This is done by searching for segments of the input signal which are similar to the previous portion of the output signal. In one embodiment of the present invention a cross-correlation is used as a similarity measure to evaluate such similarity and the cross-correlation uses a fixed, predetermined minimum number of samples. The starting position of the analysis window which results in the greatest similarity in overlapping regions is determined as the starting position which provides the largest value of cross-correlation in the overlapping regions. Several cross-correlations are evaluated by shifting the analysis window over a predetermined number of samples, removing the first shifted samples in the evaluation each time, and using the same, predetermined number of samples in the evaluation to determine the "best" starting position for an analysis window. Finally, the predetermined number of samples from the beginning of the analysis window are averaged with the predetermined number of samples from the end of the previous portion of the output signal and the remaining samples in the window are appended to the averaged segment of the previous portion of the output signal.
摘要翻译： 信号的时间尺度修正（“TSM”）的方法，例如语音信号，其中，称为分析窗口的输入信号中的块的起始位置被改变，并且输出信号通过重叠的分析窗口 使用固定窗口偏移量，即分析窗口之间的重叠持续时间在重建期间是固定的。 这是通过搜索类似于输出信号的前一部分的输入信号的段来完成的。 在本发明的一个实施例中，使用互相关作为评估这种相似性的相似性度量，并且互相关使用固定的预定最小数量的样本。 确定在重叠区域中产生最大相似度的分析窗口的开始位置作为在重叠区域中提供最大互相关值的起始位置。 通过将分析窗口移动超过预定数量的样本，每次去除评估中的第一个移位的样本，并使用相同的预定数量的样本来评估几个互相关，以确定评估中的“最佳”起始位置 一个分析窗口。 最后，从分析窗口开始的预定数量的样本与从输出信号的前一部分的结尾的预定数量的样本进行平均，并且窗口中的剩余采样被附加到先前部分的平均段 的输出信号。
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