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Patent Agency Ranking
公开(公告)号：US09167090B2
公开(公告)日：2015-10-20
申请号：US13846243
申请日：2013-03-18
Applicant: Avaya Inc.
Inventor： Jon Bentley , Mark Fletcher , Joseph L. Hall , Avram Levi , Paul Roller Michaelis , Heinz Teutsch
CPC classification number: H04M3/5116 , H04M2203/2061 , H04M2242/04
Abstract: A Public Safety Answering Point (PSAP) is disclosed. The PSAP is configured to enable the detection of language preferences, capabilities, or inabilities and, based on such detection, assist the PSAP agent in assisting the PSAP caller. The PSAP may additionally or alternatively utilize the detection of language information to assist in the decision to route or re-route the PSAP caller to appropriate PSAP resources.
Abstract translation: 披露了公共安全应急点（PSAP）。 PSAP被配置为能够检测语言偏好，能力或不能力，并且基于这种检测，协助PSAP代理协助PSAP呼叫者。 PSAP可以附加地或替代地利用语言信息的检测来帮助决定将PSAP呼叫者路由或重新路由到适当的PSAP资源。
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公开(公告)号：US20140270144A1
公开(公告)日：2014-09-18
申请号：US13846243
申请日：2013-03-18
Applicant: AVAYA INC.
Inventor： Jon Bentley , Mark Fletcher , Joseph L. Hall , Avram Levi , Paul Roller Michaelis , Heinz Teutsch
IPC: H04M3/51
CPC classification number: H04M3/5116 , H04M2203/2061 , H04M2242/04
Abstract: A Public Safety Answering Point (PSAP) is disclosed. The PSAP is configured to enable the detection of language preferences, capabilities, or inabilities and, based on such detection, assist the PSAP agent in assisting the PSAP caller. The PSAP may additionally or alternatively utilize the detection of language information to assist in the decision to route or re-route the PSAP caller to appropriate PSAP resources.
Abstract translation: 披露了公共安全应急点（PSAP）。 PSAP被配置为能够检测语言偏好，能力或不能力，并且基于这种检测，协助PSAP代理协助PSAP呼叫者。 PSAP可以附加地或替代地利用语言信息的检测来帮助决定将PSAP呼叫者路由或重新路由到适当的PSAP资源。
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公开(公告)号：US20160149985A1
公开(公告)日：2016-05-26
申请号：US14929893
申请日：2015-11-02
Applicant: Avaya Inc.
Inventor： Jean MELOCHE , Heinz Teutsch , Shalini Yajnik , Mehmet BALASAYGUN
CPC classification number: H04L65/608 , H04L41/22 , H04L41/5032 , H04L43/06 , H04L43/062 , H04L43/0829 , H04L43/0852
Abstract: Systems, methods, and non-transitory computer-readable storage media for implementing real-time transport control protocol (RTCP) to obtain end-to-end session information. The system receives an RTCP extension that is associated with an RTCP packet in a communication session. The RTCP extension may include an instruction for transmitting RTCP data based on a triggering event. The RTCP extension can be configured to propagate along the communication session. Next, in response to the triggering event, the system can transmit the RTCP data to an address defined by the instruction as a destination address for receiving information associated with the triggering event.
Abstract translation: 用于实现实时传输控制协议（RTCP）的系统，方法和非暂时的计算机可读存储介质来获得端对端会话信息。 系统在通信会话中接收与RTCP分组相关联的RTCP扩展。 RTCP扩展可以包括用于基于触发事件发送RTCP数据的指令。 可以将RTCP扩展配置为沿着通信会话传播。 接下来，响应于触发事件，系统可以将RTCP数据发送到由指令定义的地址作为用于接收与触发事件相关联的信息的目的地地址。
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4.发明授权公开(公告)号：US08817952B2
公开(公告)日：2014-08-26
申请号：US13832741
申请日：2013-03-15
Applicant: Avaya Inc.
Inventor： Jon Bentley , Mark Fletcher , Joseph L. Hall , Avram Levi , Paul Roller Michaelis , Heinz Teutsch
CPC classification number: H04M3/5116 , G10L21/0364 , G10L25/48 , H04M2242/30
Abstract: Methods, apparatus, and systems are provided such that a Public Safety Answering Point (PSAP) may utilize a new model to handle Open Line emergency calls, including audio optimization, automation, analysis, and presentation. Embodiments of the present disclosure assist with the difficult task of identifying background noise while trying to listen and talk to a caller, and give the best possible audio from the caller to the emergency call-taker or dispatcher. More particularly, an audio stream is split into at least two instances, with a first instance being optimized for speech intelligibility and provided to a call-taker or dispatcher and a second instance being provided for background sound analysis. Accordingly, the new PSAP Open Line model may allow for significantly more efficient emergency assessment, location, and management of resources.
Abstract translation: 提供了方法，装置和系统，使得公共安全应答点（PSAP）可以利用新的模型来处理开放式紧急呼叫，包括音频优化，自动化，分析和呈现。 本公开的实施例有助于在尝试收听和通话给呼叫者时识别背景噪声的困难任务，并且将来自呼叫者的最佳可能音频提供给紧急呼叫接收者或调度员。 更具体地，音频流被分成至少两个实例，其中第一实例被优化用于语音可懂度，并且提供给呼叫接收者或调度员，并且第二实例被提供用于背景声音分析。 因此，新的PSAP开放式线路模型可以允许显着更有效的紧急评估，位置和资源管理。
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公开(公告)号：US09998517B2
公开(公告)日：2018-06-12
申请号：US14929893
申请日：2015-11-02
Applicant: Avaya Inc.
Inventor： Jean Meloche , Heinz Teutsch , Shalini Yajnik , Mehmet Balasaygun
CPC classification number: H04L65/608 , H04L41/22 , H04L41/5032 , H04L43/06 , H04L43/062 , H04L43/0829 , H04L43/0852
Abstract: Systems, methods, and non-transitory computer-readable storage media for implementing real-time transport control protocol (RTCP) to obtain end-to-end session information. The system receives an RTCP extension that is associated with an RTCP packet in a communication session. The RTCP extension may include an instruction for transmitting RTCP data based on a triggering event. The RTCP extension can be configured to propagate along the communication session. Next, in response to the triggering event, the system can transmit the RTCP data to an address defined by the instruction as a destination address for receiving information associated with the triggering event.
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