公开(公告)号：US20180239901A1

公开(公告)日：2018-08-23

申请号：US15752304

申请日：2015-09-30

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, LP

Inventor： JEFFREY KEVIN JEANSONNE ,  VALI ALI ,  DAVID PLAQUIN ,  MAUGAN VILLATEL

IPC: G06F21/57 ,  G06F9/4401 ,  G06F11/22 ,  G06F8/65

CPC classification number: G06F21/572 ,  G06F8/66 ,  G06F9/44 ,  G06F9/4401 ,  G06F11/22 ,  G06F11/3668 ,  G06F21/562 ,  G06F21/575

Abstract: Examples herein disclose a processor-based computing system. The system comprises at least one processor, a non-volatile memory comprising a basic input output system (BIOS), wherein the BIOS creates a data structure and sets up at least one verification software component executed by the processor, a controller communicatively linked to the at least one verification software component, and a memory comprising a system management memory coupled to the at least one processor and code which is executable by the processor-based system to cause the processor to validate the BIOS during a runtime of the processor-based system using the at least one verification software component and the controller.

公开(公告)号：US20170111867A1

公开(公告)日：2017-04-20

申请号：US15308318

申请日：2014-06-30

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY. LP.

Inventor： JEFFREY KEVIN JEANSONNE ,  VALIUDDIN ALI ,  RICHARD A BRAMLEY, JR. ,  DUANE J GATLIN

IPC: H04W52/02 ,  H04L29/08

CPC classification number: H04W52/0235 ,  G06F1/3209 ,  H04L67/10 ,  H04L67/141 ,  H04L67/18 ,  H04L67/42 ,  Y02D70/142

Abstract: Examples herein disclose establishing a connection from a controller in a computing device to a management server over a network. The examples retrieve a command from the management server.

公开(公告)号：US20170192840A1

公开(公告)日：2017-07-06

申请号：US15313111

申请日：2014-08-26

Applicant: HEWLETT-PACKARD DEVELOPMENT COMPANY, LP

Inventor： JEFFREY KEVIN JEANSONNE ,  VALI ALI ,  DUANE J GATLIN

IPC: G06F11/07 ,  G06F11/30 ,  G06F11/00

CPC classification number: G06F11/0784 ,  G06F11/006 ,  G06F11/0766 ,  G06F11/0793 ,  G06F11/3065 ,  G06F2201/865 ,  H04L1/0061

Abstract: According to an example of providing an instruction to resolve a computing device error, a connection with a first computing device is established and an error code and an identifier from the first computing device are received. An instruction associated with the error code is fetched, and contact information for a user of the first computing device is determined. The instruction is transmitted to the user of the first computing device, wherein transmitting the instruction to the user of the first computing device comprises transmitting the instruction to a second computing device.