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    Transactional electronic meeting scheduling utilizing dynamic availability rendering
    1.
    发明授权
    Transactional electronic meeting scheduling utilizing dynamic availability rendering 有权

    公开(公告)号：US11227261B2

    公开(公告)日：2022-01-18

    申请号：US14723254

    申请日：2015-05-27

    Applicant: salesforce.com, inc.

    Inventor： Kedao Wang ,  Megan Schoendorf ,  Adam Evans

    IPC: G06Q10/10 ,  H04L12/58

    Abstract: Techniques for electronic calendar management. Electronic computing device(s) is/are used to generate an electronic message comprising at least one indication of a proposed electronic calendar entry. The electronic computing device(s) transmit the electronic message to a recipient. The electronic computing device(s) receive, after the electronic message has been received by the recipient, a request for one or more images corresponding to the at least on indication of a proposed electronic calendar entry. The electronic computing device(s) check in response to receiving the request, at least one electronic calendar to determine a status of the calendar at a time corresponding to each of the at least one proposed electronic calendar entry. The electronic computing device(s) generate, for each proposed electronic calendar entry for which corresponding time is available, a graphical representation of each available proposed electronic calendar entry. The electronic computing device(s) transmit, in response to the request, the graphical representation to the recipient.

    Adaptively linking data between independent systems based on a uniform resource locator
    2.
    发明授权
    Adaptively linking data between independent systems based on a uniform resource locator 有权

    公开(公告)号：US10289432B2

    公开(公告)日：2019-05-14

    申请号：US15448449

    申请日：2017-03-02

    Applicant: salesforce.com, inc.

    Inventor： Adam Evans ,  Ankush Goyal

    IPC: G06F17/00 ,  G06F9/451 ,  G06F17/30 ,  G06F21/60 ,  H04L29/08 ,  G06F8/38 ,  G06F9/445 ,  G06F21/62 ,  H04L29/06

    Abstract: A method for data processing may include receiving a universal resource locator (URL) from a web browser, where the URL corresponds to a first system, and identifying an attribute of the URL, where the attribute of the URL comprises a domain of the URL, a path of the URL, one or more parameters of the URL, or a combination thereof. The method may further include selecting a data handler based at least in part on the identified attribute of the URL and generating an augmented set of data based on a first set of data from the first system and a second set of data from a second system, where the augmented set of data is generated using the data handler. The method may further include modifying a display of an extension of the web browser based on the augmented set of data.

    GENERATING RULES BASED ON PATTERNS IN A COMMUNICATION TIME SERIES
    3.
    发明申请
    GENERATING RULES BASED ON PATTERNS IN A COMMUNICATION TIME SERIES 审中-公开

    公开(公告)号：US20180253654A1

    公开(公告)日：2018-09-06

    申请号：US15449371

    申请日：2017-03-03

    Applicant: salesforce.com, inc.

    Inventor： Robert Michael Van Osten ,  Sean Lynch ,  Matthew Burghoffer ,  Adam Evans

    IPC: G06N5/02

    CPC classification number: G06N5/025 ,  G06Q10/00 ,  G06Q10/10

    Abstract: A system may generate rules based on identifying patterns within a set of communications. The system may determine moments and scores based on events and parameters within a communication of the set of communications. In some cases, the set of communications may be stored in a database, and the system may update the set of communications in real-time. The system may determine an insight based on the moments and scores across the set of communications. For example, the system may identify patterns of moments, scores, or the relationship between moments and scores. The system may determine the insight based on the identified pattern. The system may generate a rule based on the insight. In some cases, the rule may specify and action for the system to take. The system may implement the rule in real-time based on transmitting or receiving communications.

    Systems and methods for tracking and responding to mobile events in a relationship management system
    4.
    发明授权
    Systems and methods for tracking and responding to mobile events in a relationship management system 有权

    公开(公告)号：US10572882B2

    公开(公告)日：2020-02-25

    申请号：US15789905

    申请日：2017-10-20

    Applicant: salesforce.com, inc.

    Inventor： Jason Li ,  Adam Evans ,  Steve Loughlin ,  Patricio Echague

    IPC: H04W4/029 ,  G06Q30/00 ,  H04W8/02 ,  H04W68/04 ,  H04W4/02

    Abstract: A method and apparatus for tracking and responding to mobile events in a relationship management system is described. The method may include detecting a mobile event associated with a user of a relationship management system. Furthermore, the method may include analyzing the mobile event to determine at least one relationship management process associated with the user for which the mobile event is related. The method may also include generating one or more relationship management system notifications for transmission to the mobile device of the user prior to initiation of the mobile event, and generating one or more relationship management suggestions or relationship management system notifications for transmission to the mobile device of the user after a termination of the mobile event.

    Systems and methods for tracking and responding to mobile events in a relationship management system
    6.
    发明授权
    Systems and methods for tracking and responding to mobile events in a relationship management system 有权
    在关系管理系统中跟踪和响应移动事件的系统和方法

    公开(公告)号：US09247051B2

    公开(公告)日：2016-01-26

    申请号：US14193594

    申请日：2014-02-28

    Applicant: salesforce.com, inc.

    Inventor： Jason Li ,  Adam Evans ,  Steve Loughlin ,  Patricio Echague

    IPC: H04M3/42 ,  H04W4/02 ,  H04W4/04

    CPC classification number: H04M3/5158 ,  G06Q30/016 ,  H04M3/2218 ,  H04M3/42348 ,  H04M3/5183 ,  H04W4/02 ,  H04W4/025 ,  H04W4/04 ,  H04W8/02 ,  H04W68/04

    Abstract: A method and apparatus for tracking and responding to mobile events in a relationship management system is described. The method may include detecting a mobile event associated with a user of a relationship management system. Furthermore, the method may include analyzing the mobile event to determine at least one relationship management process associated with the user for which the mobile event is related. The method may also include generating one or more relationship management system notifications for transmission to the mobile device of the user prior to initiation of the mobile event, and generating one or more relationship management suggestions or relationship management system notifications for transmission to the mobile device of the user after a termination of the mobile event.

    Abstract translation: 描述了在关系管理系统中跟踪和响应移动事件的方法和装置。 该方法可以包括检测与关系管理系统的用户相关联的移动事件。 此外，该方法可以包括分析移动事件以确定与移动事件相关的用户相关联的至少一个关系管理过程。 该方法还可以包括在发起移动事件之前生成一个或多个关系管理系统通知以传送给用户的移动设备，以及生成一个或多个关系管理建议或关系管理系统通知，以便传输到移动设备 用户在移动事件终止之后。

    SYSTEMS AND METHODS FOR TRACKING AND RESPONDING TO MOBILE EVENTS IN A RELATIONSHIP MANAGEMENT SYSTEM
    7.
    发明申请
    SYSTEMS AND METHODS FOR TRACKING AND RESPONDING TO MOBILE EVENTS IN A RELATIONSHIP MANAGEMENT SYSTEM 有权
    在关系管理系统中跟踪和回应移动事件的系统和方法

    公开(公告)号：US20150249742A1

    公开(公告)日：2015-09-03

    申请号：US14193594

    申请日：2014-02-28

    Applicant: salesforce.com, inc.

    Inventor： Jason Li ,  Adam Evans ,  Steve Loughlin ,  Patricio Echague

    IPC: H04M3/42 ,  H04W4/02

    CPC classification number: H04M3/5158 ,  G06Q30/016 ,  H04M3/2218 ,  H04M3/42348 ,  H04M3/5183 ,  H04W4/02 ,  H04W4/025 ,  H04W4/04 ,  H04W8/02 ,  H04W68/04

    Abstract: A method and apparatus for tracking and responding to mobile events in a relationship management system is described. The method may include detecting a mobile event associated with a user of a relationship management system. Furthermore, the method may include analyzing the mobile event to determine at least one relationship management process associated with the user for which the mobile event is related. The method may also include generating one or more relationship management system notifications for transmission to the mobile device of the user prior to initiation of the mobile event, and generating one or more relationship management suggestions or relationship management system notifications for transmission to the mobile device of the user after a termination of the mobile event.

    Abstract translation: 描述了在关系管理系统中跟踪和响应移动事件的方法和装置。 该方法可以包括检测与关系管理系统的用户相关联的移动事件。 此外，该方法可以包括分析移动事件以确定与移动事件相关的用户相关联的至少一个关系管理过程。 该方法还可以包括在发起移动事件之前生成一个或多个关系管理系统通知以传送给用户的移动设备，以及生成一个或多个关系管理建议或关系管理系统通知，以便传输到移动设备 用户在移动事件终止之后。

    SYSTEMS AND METHODS FOR COMMUNICATION SHARING IN A RELATIONSHIP MANAGEMENT SYSTEM
    10.
    发明申请
    SYSTEMS AND METHODS FOR COMMUNICATION SHARING IN A RELATIONSHIP MANAGEMENT SYSTEM 审中-公开
    在关系管理系统中进行通信共享的系统和方法

    公开(公告)号：US20150278718A1

    公开(公告)日：2015-10-01

    申请号：US14226987

    申请日：2014-03-27

    Applicant: salesforce.com, inc.

    Inventor： Adam Evans ,  Scott Bessler ,  Gary Lerhaupt

    IPC: G06Q10/06 ,  G06Q10/10 ,  G06Q30/00 ,  G06F7/36

    Abstract: A method and apparatus for communication sharing in a relationship management system is described. The method may include obtaining an electronic communication by a relationship management system and extracting identification data from the electronic communication. Furthermore, the method may include locating a collaborator and a relationship in the extracted identification data, wherein the collaborator and the relationship are participants in a relationship management process. The method may also include determining when the collaborator and the relationship are both members in a communications sharing list that is associated with the relationship management process, and distributing data associated with the electronic communication to collaborator members in the communications sharing list.

    Abstract translation: 描述了关系管理系统中的通信共享的方法和装置。 该方法可以包括通过关系管理系统获取电子通信并从电子通信提取识别数据。 此外，该方法可以包括在提取的标识数据中定位协作者和关系，其中协作者和关系是关系管理过程中的参与者。 该方法还可以包括确定协作者和关系何时是与关系管理过程相关联的通信共享列表中的成员，以及将与电子通信相关联的数据分发给通信共享列表中的协作者成员。

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