Abstract:
A mobile device, such as a smart phone, receives program instructions, such as program instructions to evaluate components and/or software in the mobile device. The mobile device detects a local network and determines whether an attribute of the local network matches a desired attribute, such as a service set identifier (SSID) identified in the program instructions. When the attribute of the local network matches the desired attribute, the mobile device executes the program instructions. If the attribute of the local network does not match the desired attribute, the mobile device continues to look for a matching local network before executing the program instructions.
Abstract:
A device may receive an indication to establish a communication session between a first device and a second device for a file transfer. The device may receive, from the second device, metadata. The metadata may be used to identify files of a set of files. The device may identify the files for transfer from the second device to the first device based on the metadata. The device may cause multiple communication sessions to be established between the first device and the second device. The multiple connections may be used to transfer the files from the second device to the first device. The device may receive, from the second device, the files. The files may be received via the multiple communication sessions.
Abstract:
A device may receive an indication to establish a communication session between a first device and a second device for a file transfer. The device may receive, from the second device, metadata. The metadata may be used to identify files of a set of files. The device may identify the files for transfer from the second device to the first device based on the metadata. The device may cause multiple communication sessions to be established between the first device and the second device. The multiple connections may be used to transfer the files from the second device to the first device. The device may receive, from the second device, the files. The files may be received via the multiple communication sessions.
Abstract:
A customer service system is described that uses a remote device diagnostic system to improve a customer's experience during a customer service call. Mobile device operating system application programming interfaces provide access to resources on a mobile device allowing an external customer service system to access device information. The customer service system utilizes a combination of application programming interfaces and a device management protocol to provide remote device diagnostics during a customer service call. For devices that support device management protocol, the customer service system uses application programming interfaces for retrieval of device parameters and uses device management for device parameter configuration. For devices that do not support device management, the customer service system uses application programming interfaces for device parameter retrievals, but does not provide capabilities for remote device parameter configuration.
Abstract:
A device may receive an indication to establish a communication session between a first device and a second device for a file transfer. The device may receive, from the second device, metadata. The metadata may be used to identify files of a set of files. The device may identify the files for transfer from the second device to the first device based on the metadata. The device may cause multiple communication sessions to be established between the first device and the second device. The multiple connections may be used to transfer the files from the second device to the first device. The device may receive, from the second device, the files. The files may be received via the multiple communication sessions.
Abstract:
A mobile device, such as a smart phone, receives program instructions, such as program instructions to evaluate components and/or software in the mobile device. The mobile device detects a local network and determines whether an attribute of the local network matches a desired attribute, such as a service set identifier (SSID) identified in the program instructions. When the attribute of the local network matches the desired attribute, the mobile device executes the program instructions. If the attribute of the local network does not match the desired attribute, the mobile device continues to look for a matching local network before executing the program instructions.