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公开(公告)号:US10354216B2
公开(公告)日:2019-07-16
申请号:US14472895
申请日:2014-08-29
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Jessica Catherine Grimes , David Daniel Alery , David Louis Molvik , Du Phung , Randy Campbell
Abstract: According to various embodiments, system, methods and computer program products are configured for providing at least one customized communication to a recipient of one or more packages shipped by a consignor via a common carrier. One or more computer processors are configured to: receive at least a portion of customized content; retrieve at least a portion of consignee data, the portion comprising one or more parameters established by the recipient; compare the one or more components of the customized content with the one or more parameters established by the recipient so as to identify one or more correlations there-between; in response to identifying at least one correlation, generate at least one customized communication for provision to the recipient, the at least one customized communication containing at least a portion of the customized content; and in response to identifying no correlations, generate at least one standard communication containing no customized content.
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公开(公告)号:US10311396B2
公开(公告)日:2019-06-04
申请号:US15800663
申请日:2017-11-01
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Mark S. Lewis
Abstract: Methods, systems, apparatuses, and computer program products are provided for arranging for shipping a package without the customer needing to generate or apply a shipping label, or any other information, to the package. In one embodiment, a system may comprise a carrier server and a carrier device. The carrier server may receive and store a smart code and shipping information associated with the package, which it may link together. The carrier device may capture the smart code from the package and send a request, including the smart code, to the carrier server for related shipping information. The carrier server may receive the request from the carrier device, retrieve the shipping information based on the smart code, and send the shipping information to the carrier device. The carrier device may receive the shipping information and generate a shipping label for the package based on the shipping information.
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公开(公告)号:US20190130344A1
公开(公告)日:2019-05-02
申请号:US16221031
申请日:2018-12-14
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Kenneth Bradley Gubler
Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided. In one embodiment, a connection between an electronic door hanger and a customer computing entity can be established at a customer's location. With a connection established, information about an attempted (e.g., successful/unsuccessful) pick-up or delivery can be automatically provided to the customer computing entity.
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公开(公告)号:US10217079B2
公开(公告)日:2019-02-26
申请号:US14561041
申请日:2014-12-04
Applicant: United Parcel Service of America, Inc.
Inventor: Kalin Robinson , David Carder , Robert J. Gillen
Abstract: Systems, according to various embodiments, are adapted to use any of a variety of different techniques to identify an individual. In particular embodiments, the system is adapted to, at least partially in response to confirming the identity of a consignee of a parcel, provide the consignee with access to a parcel stored within a secured locker. In particular embodiments, the system may use the current or past location of the consignee, or information from one or more objects physically associated with the consignee (e.g., a portable computing device or an electronic or paper info notice) to verify the consignee's identity.
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公开(公告)号:US10192190B2
公开(公告)日:2019-01-29
申请号:US14548389
申请日:2014-11-20
Applicant: UNITED PARCEL SERVICE OF AMERICA, INC.
Inventor: Robert J. Gillen , Kenneth Bradley Gubler
Abstract: Computer program products, methods, systems, apparatus, and computing entities are provided. In one embodiment, a connection between an electronic door hanger and a customer computing entity can be established at a customer's location. With a connection established, information about an attempted (e.g., successful/unsuccessful) pick-up or delivery can be automatically provided to the customer computing entity.
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公开(公告)号:US10129698B2
公开(公告)日:2018-11-13
申请号:US15378515
申请日:2016-12-14
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Paul H. Bonin
IPC: H04W24/00 , H04W4/02 , H04W64/00 , G01C21/20 , H04W4/04 , G08G1/005 , H04W4/80 , H04W84/12 , G01S19/48
Abstract: Various embodiments are directed to systems and methods for facilitating movement within a facility by providing internal navigation instructions to a user, and/or for automatically operating various transportation mechanisms within the facility to move the user therein. Various embodiments thus comprise a computing entity configured to receive location information/data indicative of a current location of a user and destination information/data indicative of a desired destination for the user, generate a recommended route for the user, and transmit one or more signals to location devices along the recommended route to provide navigations cues to the user, or to one or more transportation mechanisms to enable the user to board the transportation mechanism at a first location, and disembark the transportation mechanism closer to the desired destination.
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公开(公告)号:US20180068254A1
公开(公告)日:2018-03-08
申请号:US15800663
申请日:2017-11-01
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Mark S. Lewis
CPC classification number: G06Q10/083 , G06F17/00 , G06K7/10722 , G06K7/10861 , G06K7/10881 , G06K19/06009 , G06Q10/1093
Abstract: Methods, systems, apparatuses, and computer program products are provided for arranging for shipping a package without the customer needing to generate or apply a shipping label, or any other information, to the package. In one embodiment, a system may comprise a carrier server and a carrier device. The carrier server may receive and store a smart code and shipping information associated with the package, which it may link together. The carrier device may capture the smart code from the package and send a request, including the smart code, to the carrier server for related shipping information. The carrier server may receive the request from the carrier device, retrieve the shipping information based on the smart code, and send the shipping information to the carrier device. The carrier device may receive the shipping information and generate a shipping label for the package based on the shipping information.
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公开(公告)号:US09905100B2
公开(公告)日:2018-02-27
申请号:US15349266
申请日:2016-11-11
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Lee White , Mark Coffey , Larry Fagan
IPC: G08B13/24 , G08B13/196 , G06Q10/08 , H04N7/18
CPC classification number: G08B13/24 , G06Q10/0631 , G06Q10/083 , G06Q50/28 , G06Q50/30 , G08B13/19656 , H04N7/183
Abstract: Methods, apparatuses, systems, and computer program products for interactive deliveries are provided. For an upcoming service point that is associated with a service point device, it is determined whether the item to be delivered to the service point is within an activation zone for activating the service point device. Responsive to determining that the item is within the activation zone, the service point device is remotely activated. Remotely activating the service point device triggers dynamical provision of an alert interface. An indication of user interaction via the user interface indicating availability of the user to receive the item is received. A notification of the indication of the user interaction is provided. If the notification indicates that the individual is available to receive the item at the service point, the item is delivered to or picked-up from the service point.
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公开(公告)号:US09836715B2
公开(公告)日:2017-12-05
申请号:US15487839
申请日:2017-04-14
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Mark S. Lewis
CPC classification number: G06Q10/083 , G06F17/00 , G06K7/10722 , G06K7/10861 , G06K7/10881 , G06K19/06009 , G06Q10/1093
Abstract: Methods, systems, apparatuses, and computer program products are provided for arranging for shipping a package without the customer needing to generate or apply a shipping label, or any other information, to the package. In one embodiment, a system may comprise a carrier server and a carrier device. The carrier server may receive and store a smart code and shipping information associated with the package, which it may link together. The carrier device may capture the smart code from the package and send a request, including the smart code, to the carrier server for related shipping information. The carrier server may receive the request from the carrier device, retrieve the shipping information based on the smart code, and send the shipping information to the carrier device. The carrier device may receive the shipping information and generate a shipping label for the package based on the shipping information.
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公开(公告)号:US20170323545A1
公开(公告)日:2017-11-09
申请号:US15349266
申请日:2016-11-11
Applicant: United Parcel Service of America, Inc.
Inventor: Robert J. Gillen , Lee White , Mark Coffey , Larry Fagan
IPC: G08B13/24 , G06Q10/08 , G08B13/196 , H04N7/18
CPC classification number: G08B13/24 , G06Q10/0631 , G06Q10/083 , G06Q50/28 , G06Q50/30 , G08B13/19656 , H04N7/183
Abstract: Methods, apparatuses, systems, and computer program products for interactive deliveries are provided. For an upcoming service point that is associated with a service point device, it is determined whether the item to be delivered to the service point is within an activation zone for activating the service point device. Responsive to determining that the item is within the activation zone, the service point device is remotely activated. Remotely activating the service point device triggers dynamical provision of an alert interface. An indication of user interaction via the user interface indicating availability of the user to receive the item is received. A notification of the indication of the user interaction is provided. If the notification indicates that the individual is available to receive the item at the service point, the item is delivered to or picked-up from the service point.
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